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Is there an Rivery outage?

Rivery status: Systems Active

Last checked: 4 minutes ago

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Rivery outages and incidents

Outage and incident data over the last 30 days for Rivery.

There have been 5 outages or incidents for Rivery in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rivery

Outlogger tracks the status of these components for Xero:

Rivery Support Ticketing System Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active
Component Status
Rivery Support Ticketing System Active
Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active

Latest Rivery outages and incidents.

View the latest incidents for Rivery and check for official updates:

Updates:

  • Time: Oct. 9, 2023, 8:56 a.m.
    Status: Resolved
    Update: This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
  • Time: Oct. 3, 2023, 5:40 p.m.
    Status: Monitoring
    Update: Update: Please note that we are continuing to work closely with Netsuite on this matter. The root cause has not been identified yet, but they have assured us that they are continuing their investigation.
  • Time: Sept. 22, 2023, 12:47 p.m.
    Status: Investigating
    Update: We have identified an uptick in rivers with NetSuite as a source running longer than usual or reaching their runtime thresholds, which appears to be due to delays with the NetSuite API returning data. Our team is actively investigating and are in contact with NetSuite support to better understand and resolve the issue.

Updates:

  • Time: Oct. 9, 2023, 1:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 3, 2023, 12:33 p.m.
    Status: Monitoring
    Update: Our team deployed a fix late last week to resolve the connection issues with Key Pair authentication. We are continuing to monitor the resolution.
  • Time: Sept. 25, 2023, 4:06 p.m.
    Status: Identified
    Update: Our team has identified that connection errors are also occurring at times in rivers where BigQuery is a target. The following error may occur "Google Cloud connection error. Please check your project settings, service account and credentials files." We are continuing to investigate and work on a resolution for these issues. Thank you for your patience and understanding.
  • Time: Sept. 21, 2023, 6:07 p.m.
    Status: Identified
    Update: Customers who are using Snowflake with key pair authentication may be experiencing the following error: "Connection to Snowflake failed. Please check your credentials, your warehouse permissions and your account preferences in Snowflake." As a temporary workaround, switching the Authentication Type from "Key Pair" to "Basic" in your Snowflake Connection settings should prevent the errors from occurring. Our team is actively working on a solution. Thank you for your patience as we work to resolve this issue.

Updates:

  • Time: Oct. 9, 2023, 1:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 3, 2023, 12:33 p.m.
    Status: Monitoring
    Update: Our team deployed a fix late last week to resolve the connection issues with Key Pair authentication. We are continuing to monitor the resolution.
  • Time: Sept. 25, 2023, 4:06 p.m.
    Status: Identified
    Update: Our team has identified that connection errors are also occurring at times in rivers where BigQuery is a target. The following error may occur "Google Cloud connection error. Please check your project settings, service account and credentials files." We are continuing to investigate and work on a resolution for these issues. Thank you for your patience and understanding.
  • Time: Sept. 21, 2023, 6:07 p.m.
    Status: Identified
    Update: Customers who are using Snowflake with key pair authentication may be experiencing the following error: "Connection to Snowflake failed. Please check your credentials, your warehouse permissions and your account preferences in Snowflake." As a temporary workaround, switching the Authentication Type from "Key Pair" to "Basic" in your Snowflake Connection settings should prevent the errors from occurring. Our team is actively working on a solution. Thank you for your patience as we work to resolve this issue.

Updates:

  • Time: Sept. 20, 2023, 5:31 p.m.
    Status: Resolved
    Update: We are happy to update that we have identified and fixed the below errors for rivers that have S3 as a source: 1) "Make_connection_args() argument after ** must be a mapping, not NoneType" 2) "External command failed with exit code -9!Command:bash" We will work diligently in preventing this to re-occur in the future.
  • Time: Sept. 20, 2023, 5:08 p.m.
    Status: Identified
    Update: Updating on 2 errors seen of S3 connections: 1) "Make_connection_args() argument after ** must be a mapping, not NoneType" This error has been fixed and resolved. 2) "External command failed with exit code -9!Command:bash" This error is actively being worked on and we will update on the progress Thank you for your patience and understanding
  • Time: Sept. 20, 2023, 2:04 p.m.
    Status: Identified
    Update: We have identified for S3 source connections and increase of the following errors: 1) "make_connection_args() argument after ** must be a mapping, not NoneType" 2) "External command failed with exit code -9!Command:bash" We have identified the issues and are actively working on a fix. Thank you for your patience and understanding

Updates:

  • Time: Sept. 20, 2023, 5:31 p.m.
    Status: Resolved
    Update: We are happy to update that we have identified and fixed the below errors for rivers that have S3 as a source: 1) "Make_connection_args() argument after ** must be a mapping, not NoneType" 2) "External command failed with exit code -9!Command:bash" We will work diligently in preventing this to re-occur in the future.
  • Time: Sept. 20, 2023, 5:08 p.m.
    Status: Identified
    Update: Updating on 2 errors seen of S3 connections: 1) "Make_connection_args() argument after ** must be a mapping, not NoneType" This error has been fixed and resolved. 2) "External command failed with exit code -9!Command:bash" This error is actively being worked on and we will update on the progress Thank you for your patience and understanding
  • Time: Sept. 20, 2023, 2:04 p.m.
    Status: Identified
    Update: We have identified for S3 source connections and increase of the following errors: 1) "make_connection_args() argument after ** must be a mapping, not NoneType" 2) "External command failed with exit code -9!Command:bash" We have identified the issues and are actively working on a fix. Thank you for your patience and understanding

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Frequently Asked Questions - Rivery

Is there a Rivery outage?
The current status of Rivery is: Systems Active
Where can I find the official status page of Rivery?
The official status page for Rivery is here
How can I get notified if Rivery is down or experiencing an outage?
To get notified of any status changes to Rivery, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rivery every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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