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Is there an Rivery outage?

Rivery status: Systems Active

Last checked: 44 seconds ago

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Rivery outages and incidents

Outage and incident data over the last 30 days for Rivery.

There have been 5 outages or incidents for Rivery in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rivery

Outlogger tracks the status of these components for Xero:

Rivery Support Ticketing System Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active
Component Status
Rivery Support Ticketing System Active
Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active

Latest Rivery outages and incidents.

View the latest incidents for Rivery and check for official updates:

Updates:

  • Time: Sept. 8, 2023, 2:28 p.m.
    Status: Resolved
    Update: The reported issue has been assessed, we have determined that the current impact is minimal. We are closing this matter. A fix will be deployed in the next development cycle to address the regression.
  • Time: Sept. 8, 2023, 5:38 a.m.
    Status: Identified
    Update: We have determined that the issue occurs when both the source and target custom field mappings utilize the same role in their connection. This limits the impact, affecting only a small subset of our customers. Our team is actively developing a solution and will implement it as soon as it is ready.
  • Time: Sept. 8, 2023, 5:38 a.m.
    Status: Identified
    Update: We have determined that the issue occurs when both the source and target custom field mappings utilize the same role in their connection. This limits the impact, affecting only a small subset of our customers. Our team is actively developing a solution and will implement it as soon as it is ready.
  • Time: Sept. 7, 2023, 7:59 p.m.
    Status: Investigating
    Update: The Rivery engineering team is currently investigating this issue.
  • Time: Sept. 7, 2023, 7:59 p.m.
    Status: Investigating
    Update: The Rivery engineering team is currently investigating this issue.
  • Time: Sept. 7, 2023, 6:27 p.m.
    Status: Identified
    Update: The Rivery engineering team has pinpointed the underlying cause of the issue and is currently in the process of implementing a solution. As soon as the fix is deployed, we will promptly provide an update.
  • Time: Sept. 7, 2023, 6:27 p.m.
    Status: Identified
    Update: The Rivery engineering team has pinpointed the underlying cause of the issue and is currently in the process of implementing a solution. As soon as the fix is deployed, we will promptly provide an update.
  • Time: Sept. 7, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 7, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 7, 2023, 4:59 p.m.
    Status: Investigating
    Update: We have observed an increase in mapping errors pertaining to newly created S3 buckets. Error: An error occurred (AccessDenied) when calling the AssumeRole operation: User: arn:aws:iam:::user/RiveryECS is not authorized to perform: sts:AssumeRole on resource: arn:aws:iam:::role/data_rivery_import-role_prod Impact: Newly created buckets cannot be mapped - no impact on existing river runs. We are actively investigating the situation and will update on the developments. Thank you for your patience and understanding
  • Time: Sept. 7, 2023, 4:59 p.m.
    Status: Investigating
    Update: We have observed an increase in mapping errors pertaining to newly created S3 buckets. Error: An error occurred (AccessDenied) when calling the AssumeRole operation: User: arn:aws:iam:::user/RiveryECS is not authorized to perform: sts:AssumeRole on resource: arn:aws:iam:::role/data_rivery_import-role_prod Impact: Newly created buckets cannot be mapped - no impact on existing river runs. We are actively investigating the situation and will update on the developments. Thank you for your patience and understanding

Updates:

  • Time: Sept. 5, 2023, 8:04 p.m.
    Status: Resolved
    Update: We experienced an issue with the run times of our logic rivers, which affected the performance of our services. The issue occurred during the following time frames: - US Console: From Sep 5, 2023, 2:27 PM UTC to Sep 5, 2023, 5:34 PM UTC. - EU Console: From Sep 5, 2023, 2:51 PM UTC to Sep 5, 2023, 5:36 PM UTC. During this period, users may have encountered delays and disruptions while using our services. Resolution: We have taken corrective measures, and the rivers are now running normally. Our technical team has addressed the issue, and we are actively monitoring the situation to ensure stable performance moving forward. Steps to resolve: Rerun the failed rivers We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve this issue.

Updates:

  • Time: Sept. 5, 2023, 8:04 p.m.
    Status: Resolved
    Update: We experienced an issue with the run times of our logic rivers, which affected the performance of our services. The issue occurred during the following time frames: - US Console: From Sep 5, 2023, 2:27 PM UTC to Sep 5, 2023, 5:34 PM UTC. - EU Console: From Sep 5, 2023, 2:51 PM UTC to Sep 5, 2023, 5:36 PM UTC. During this period, users may have encountered delays and disruptions while using our services. Resolution: We have taken corrective measures, and the rivers are now running normally. Our technical team has addressed the issue, and we are actively monitoring the situation to ensure stable performance moving forward. Steps to resolve: Rerun the failed rivers We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve this issue.

Updates:

  • Time: Aug. 29, 2023, 2:59 p.m.
    Status: Resolved
    Update: We resolved errors showing when attempting to preview SQL and Auto-mapping in Logic Rivers with Snowflake as a Target. We also identified that some Logic Rivers failed between 10:16-10:30 EST with error: "_validate_input() got an unexpected keyword argument 'river_id'" Steps to resolve: please rerun the failed Logic Rivers.
  • Time: Aug. 29, 2023, 1:56 p.m.
    Status: Identified
    Update: We have identified an error when attempting to preview SQL and Auto-mapping in Logic Rivers with Snowflake as a Target. There is no impact to the Logic Rivers. The error message displayed is as follows: "Error: An error has occurred. Please contact Rivery Support." We are actively working on this and will update once resolved

Updates:

  • Time: Aug. 29, 2023, 2:59 p.m.
    Status: Resolved
    Update: We resolved errors showing when attempting to preview SQL and Auto-mapping in Logic Rivers with Snowflake as a Target. We also identified that some Logic Rivers failed between 10:16-10:30 EST with error: "_validate_input() got an unexpected keyword argument 'river_id'" Steps to resolve: please rerun the failed Logic Rivers.
  • Time: Aug. 29, 2023, 1:56 p.m.
    Status: Identified
    Update: We have identified an error when attempting to preview SQL and Auto-mapping in Logic Rivers with Snowflake as a Target. There is no impact to the Logic Rivers. The error message displayed is as follows: "Error: An error has occurred. Please contact Rivery Support." We are actively working on this and will update once resolved

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Frequently Asked Questions - Rivery

Is there a Rivery outage?
The current status of Rivery is: Systems Active
Where can I find the official status page of Rivery?
The official status page for Rivery is here
How can I get notified if Rivery is down or experiencing an outage?
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