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Is there an SafeBase outage?

SafeBase status: Systems Active

Last checked: a minute ago

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SafeBase outages and incidents

Outage and incident data over the last 30 days for SafeBase.

There have been 0 outages or incidents for SafeBase in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SafeBase

Outlogger tracks the status of these components for Xero:

Auth0 Email Delivery Active
Auth0 Email Delivery Active
Auth0 Email Delivery Active
Auth0 Management API Active
Auth0 Management API Active
Auth0 Management API Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Cloudflare CDN/Cache Active
Cloudflare CDN Cache Purge Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Cloudflare Firewall Active
Cloudflare Cloudflare Recursive DNS Active
Cloudflare DNS Root Servers Active
Cloudflare DNS Updates Active
Fly.io Reverse Proxy Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Main App Active
Paragon Connect API Active
Paragon Workflows Active
Postmark Active
Tray Active
Webflow Page Active
Component Status
Auth0 Email Delivery Active
Auth0 Email Delivery Active
Auth0 Email Delivery Active
Auth0 Management API Active
Auth0 Management API Active
Auth0 Management API Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Cloudflare CDN/Cache Active
Cloudflare CDN Cache Purge Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Cloudflare Firewall Active
Cloudflare Cloudflare Recursive DNS Active
Cloudflare DNS Root Servers Active
Cloudflare DNS Updates Active
Fly.io Reverse Proxy Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Main App Active
Paragon Connect API Active
Paragon Workflows Active
Postmark Active
Tray Active
Webflow Page Active

Latest SafeBase outages and incidents.

View the latest incidents for SafeBase and check for official updates:

Updates:

  • Time: June 15, 2023, 1:29 a.m.
    Status: Resolved
    Update: This incident has been resolved and all emails have been sent
  • Time: June 15, 2023, 1:29 a.m.
    Status: Resolved
    Update: This incident has been resolved and all emails have been sent
  • Time: June 14, 2023, 5:21 p.m.
    Status: Monitoring
    Update: The issue has been resolved. We are verifying that all emails that had failed get resent properly
  • Time: June 13, 2023, 9:40 p.m.
    Status: Monitoring
    Update: Emails should be returning to normal. Our engineering team will continue to monitor.
  • Time: June 13, 2023, 9:40 p.m.
    Status: Monitoring
    Update: Emails should be returning to normal. Our engineering team will continue to monitor.
  • Time: June 13, 2023, 7:41 p.m.
    Status: Identified
    Update: We are currently having an issue with our email infrastructure service and emails are not being sent out.
  • Time: June 13, 2023, 7:41 p.m.
    Status: Identified
    Update: We are currently having an issue with our email infrastructure service and emails are not being sent out.

Updates:

  • Time: June 7, 2023, midnight
    Status: Resolved
    Update: The issue has been resolved
  • Time: June 6, 2023, 11:23 p.m.
    Status: Identified
    Update: The Portal management page (/portal) in app.safebase.io is not working for some customers. Public portals are working as normal. We are working on the issue and it should be resolved within an hour.

Updates:

  • Time: June 7, 2023, midnight
    Status: Resolved
    Update: The issue has been resolved
  • Time: June 6, 2023, 11:23 p.m.
    Status: Identified
    Update: The Portal management page (/portal) in app.safebase.io is not working for some customers. Public portals are working as normal. We are working on the issue and it should be resolved within an hour.

Updates:

  • Time: March 23, 2023, 5:11 a.m.
    Status: Resolved
    Update: The error seems to have just been a slight delay, no user impact has occurred.
  • Time: March 23, 2023, 5 a.m.
    Status: Identified
    Update: We have noticed an error causing emails to not be sent in some cases. We are currently investigating.

Updates:

  • Time: March 23, 2023, 5:11 a.m.
    Status: Resolved
    Update: The error seems to have just been a slight delay, no user impact has occurred.
  • Time: March 23, 2023, 5 a.m.
    Status: Identified
    Update: We have noticed an error causing emails to not be sent in some cases. We are currently investigating.

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Frequently Asked Questions - SafeBase

Is there a SafeBase outage?
The current status of SafeBase is: Systems Active
Where can I find the official status page of SafeBase?
The official status page for SafeBase is here
How can I get notified if SafeBase is down or experiencing an outage?
To get notified of any status changes to SafeBase, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SafeBase every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SafeBase do?
SafeBase's Trust Center facilitates proactive sharing and automation of critical security, compliance, and privacy information for security, GRC, and sales teams.

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