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Is there an SalesRabbit outage?

SalesRabbit status: Systems Active

Last checked: 7 minutes ago

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SalesRabbit outages and incidents

Outage and incident data over the last 30 days for SalesRabbit.

There have been 1 outages or incidents for SalesRabbit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SalesRabbit

Outlogger tracks the status of these components for Xero:

Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active
Component Status
Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active

Latest SalesRabbit outages and incidents.

View the latest incidents for SalesRabbit and check for official updates:

Updates:

  • Time: Sept. 11, 2023, 4:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2023, 3:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 11, 2023, 3:05 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 11, 2023, 3:04 p.m.
    Status: Identified
    Update: We have restored connectivity to the database, so the affected customers should have access to the SalesRabbit application again.
  • Time: Sept. 11, 2023, 3:01 p.m.
    Status: Monitoring
    Update: The affected database has been restored and we're seeing traffic again. We're monitoring the issue.
  • Time: Sept. 11, 2023, 2:32 p.m.
    Status: Identified
    Update: We have identified the issue with the database and are working towards a resolution. We expect to have functionality restored for affected customers shortly.
  • Time: Sept. 11, 2023, 1:17 p.m.
    Status: Identified
    Update: We have identified an issue with one of our database servers and are trying to restore connectivity to it.
  • Time: Sept. 11, 2023, 12:50 p.m.
    Status: Investigating
    Update: We are aware of a portion of our clients having issues accessing the SalesRabbit application. We are looking into the issue at this time.

Updates:

  • Time: Sept. 11, 2023, 4:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2023, 3:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 11, 2023, 3:05 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 11, 2023, 3:04 p.m.
    Status: Identified
    Update: We have restored connectivity to the database, so the affected customers should have access to the SalesRabbit application again.
  • Time: Sept. 11, 2023, 3:01 p.m.
    Status: Monitoring
    Update: The affected database has been restored and we're seeing traffic again. We're monitoring the issue.
  • Time: Sept. 11, 2023, 2:32 p.m.
    Status: Identified
    Update: We have identified the issue with the database and are working towards a resolution. We expect to have functionality restored for affected customers shortly.
  • Time: Sept. 11, 2023, 1:17 p.m.
    Status: Identified
    Update: We have identified an issue with one of our database servers and are trying to restore connectivity to it.
  • Time: Sept. 11, 2023, 12:50 p.m.
    Status: Investigating
    Update: We are aware of a portion of our clients having issues accessing the SalesRabbit application. We are looking into the issue at this time.

Updates:

  • Time: Aug. 29, 2023, 6:15 p.m.
    Status: Resolved
    Update: We had a brief outage created by a configuration change in our login system. We were down for approximately 2 minutes while we rolled it back.
  • Time: Aug. 29, 2023, 6:15 p.m.
    Status: Resolved
    Update: We had a brief outage created by a configuration change in our login system. We were down for approximately 2 minutes while we rolled it back.

Updates:

  • Time: July 17, 2023, 11:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 17, 2023, 10:22 p.m.
    Status: Monitoring
    Update: We experienced a connectivity issue with one of our primary databases and were able to implement a solution to resume service and reduce the chances of it occurring again in the future.
  • Time: July 17, 2023, 8:29 p.m.
    Status: Investigating
    Update: We are aware of an issue where the SalesRabbit website is either slow or unresponsive. Our engineers are currently looking into the cause.

Updates:

  • Time: July 17, 2023, 11:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 17, 2023, 10:22 p.m.
    Status: Monitoring
    Update: We experienced a connectivity issue with one of our primary databases and were able to implement a solution to resume service and reduce the chances of it occurring again in the future.
  • Time: July 17, 2023, 8:29 p.m.
    Status: Investigating
    Update: We are aware of an issue where the SalesRabbit website is either slow or unresponsive. Our engineers are currently looking into the cause.

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Frequently Asked Questions - SalesRabbit

Is there a SalesRabbit outage?
The current status of SalesRabbit is: Systems Active
Where can I find the official status page of SalesRabbit?
The official status page for SalesRabbit is here
How can I get notified if SalesRabbit is down or experiencing an outage?
To get notified of any status changes to SalesRabbit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SalesRabbit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SalesRabbit do?
A platform designed for field sales teams, used by over 85K sales professionals to meet their needs.

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