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Is there an SalesRabbit outage?

SalesRabbit status: Systems Active

Last checked: 6 minutes ago

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SalesRabbit outages and incidents

Outage and incident data over the last 30 days for SalesRabbit.

There have been 1 outages or incidents for SalesRabbit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SalesRabbit

Outlogger tracks the status of these components for Xero:

Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active
Component Status
Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active

Latest SalesRabbit outages and incidents.

View the latest incidents for SalesRabbit and check for official updates:

Updates:

  • Time: May 12, 2023, 2:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2023, 11:57 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 11, 2023, 11:31 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 11, 2023, 10:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 11, 2023, 9:09 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 11, 2023, 8:56 p.m.
    Status: Identified
    Update: We have an issue with our web app being overloaded right now for some accounts. We're working to increase resources to improve performance.

Updates:

  • Time: April 19, 2023, 7:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2023, 7:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented; we are continuing to monitor the situation.
  • Time: April 19, 2023, 7:16 p.m.
    Status: Identified
    Update: We have identified the cause and are implementing a fix.
  • Time: April 19, 2023, 7:11 p.m.
    Status: Investigating
    Update: We've identified an issue with the web and api access. We're working towards a fix.

Updates:

  • Time: April 19, 2023, 7:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2023, 7:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented; we are continuing to monitor the situation.
  • Time: April 19, 2023, 7:16 p.m.
    Status: Identified
    Update: We have identified the cause and are implementing a fix.
  • Time: April 19, 2023, 7:11 p.m.
    Status: Investigating
    Update: We've identified an issue with the web and api access. We're working towards a fix.

Updates:

  • Time: April 6, 2023, 3:37 p.m.
    Status: Postmortem
    Update: We’ve been working on an improved syncing approach, part of onboarding onto the new approach requires a re-sync of leads. Yesterday the feature flag that we use to control who is on the sync was accidentally switched on for all customers. This caused every customer to re-sync their leads all at once which caused our system some stress. We’ve reverted everyone back to the old sync unless they were on the new sync previously. We’ve implemented some training and controls around our feature flags to ensure this is unlikely to happen again.
  • Time: April 5, 2023, 11:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2023, 11:15 p.m.
    Status: Monitoring
    Update: We have implemented a fix. For all affected users, if you continue to have issues you may need to clear local data and log back in.
  • Time: April 5, 2023, 10:57 p.m.
    Status: Investigating
    Update: We are currently investigating a widespread outage.

Updates:

  • Time: April 6, 2023, 3:37 p.m.
    Status: Postmortem
    Update: We’ve been working on an improved syncing approach, part of onboarding onto the new approach requires a re-sync of leads. Yesterday the feature flag that we use to control who is on the sync was accidentally switched on for all customers. This caused every customer to re-sync their leads all at once which caused our system some stress. We’ve reverted everyone back to the old sync unless they were on the new sync previously. We’ve implemented some training and controls around our feature flags to ensure this is unlikely to happen again.
  • Time: April 5, 2023, 11:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2023, 11:15 p.m.
    Status: Monitoring
    Update: We have implemented a fix. For all affected users, if you continue to have issues you may need to clear local data and log back in.
  • Time: April 5, 2023, 10:57 p.m.
    Status: Investigating
    Update: We are currently investigating a widespread outage.

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Frequently Asked Questions - SalesRabbit

Is there a SalesRabbit outage?
The current status of SalesRabbit is: Systems Active
Where can I find the official status page of SalesRabbit?
The official status page for SalesRabbit is here
How can I get notified if SalesRabbit is down or experiencing an outage?
To get notified of any status changes to SalesRabbit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SalesRabbit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SalesRabbit do?
A platform designed for field sales teams, used by over 85K sales professionals to meet their needs.