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Is there an Satisfi Labs outage?

Satisfi Labs status: Systems Active

Last checked: 6 minutes ago

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Satisfi Labs outages and incidents

Outage and incident data over the last 30 days for Satisfi Labs.

There have been 0 outages or incidents for Satisfi Labs in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Satisfi Labs

Outlogger tracks the status of these components for Xero:

Analytics Active
Bridge Live Chat Active
Dashboard Active
LLM Messaging Service Active
NLP Messaging Service Active
Component Status
Analytics Active
Bridge Live Chat Active
Dashboard Active
LLM Messaging Service Active
NLP Messaging Service Active

Latest Satisfi Labs outages and incidents.

View the latest incidents for Satisfi Labs and check for official updates:

Updates:

  • Time: April 18, 2022, 11:47 p.m.
    Status: Resolved
    Update: The issue with the Satisfi Labs component listed below is fully resolved and all services are now fully functional. If you have any questions please contact your Client Success Manager or email [email protected].
  • Time: April 18, 2022, 9:25 p.m.
    Status: Monitoring
    Update: Our team's remedial action has been successful and our monitoring of the Satisfi Labs component listed below is confirming normal operation. We will continue to monitor this and will post any updates if required. Please continue to visit this status page or subscribe here for further updates. If you have any questions please contact your Client Success Manager or email [email protected].
  • Time: April 18, 2022, 9 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Satisfi Labs component listed below and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes. If you have any questions please contact your Client Success Manager or email [email protected].

Updates:

  • Time: April 18, 2022, 11:47 p.m.
    Status: Resolved
    Update: The issue with the Satisfi Labs component listed below is fully resolved and all services are now fully functional. If you have any questions please contact your Client Success Manager or email [email protected].
  • Time: April 18, 2022, 9:25 p.m.
    Status: Monitoring
    Update: Our team's remedial action has been successful and our monitoring of the Satisfi Labs component listed below is confirming normal operation. We will continue to monitor this and will post any updates if required. Please continue to visit this status page or subscribe here for further updates. If you have any questions please contact your Client Success Manager or email [email protected].
  • Time: April 18, 2022, 9 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Satisfi Labs component listed below and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes. If you have any questions please contact your Client Success Manager or email [email protected].

Updates:

  • Time: Dec. 21, 2021, 4:38 p.m.
    Status: Resolved
    Update: We have successfully restored the statistical data from the time period 12/19/2021 10:15 UTC to 12/20/2021 01:30 UTC and so the issue with the Satisfi Labs component listed below (Analytics) is now fully resolved. If you have any questions please contact your Client Success Manager or email [email protected].
  • Time: Dec. 20, 2021, 5:56 p.m.
    Status: Identified
    Update: On 12/19/2021 we identified an issue with the Satisfi Labs component listed below (Analytics), the issue will cause a minor delay in aggregating recent statistical data, specifically from the time period - 12/19/2021 10:15 UTC to 12/20/2021 01:30 UTC for a few of our reporting dashboards. There was no impact on user performance during that time. We do not expect that any statistical data during that period was lost, and are working to restore the statistical data from that period. We will notify again once it has been restored, which is expected to be completed in the next 48 hours. Please check back here or subscribe to updates for any changes. If you have any questions please contact your Client Success Manager or email [email protected].

Updates:

  • Time: Dec. 21, 2021, 4:38 p.m.
    Status: Resolved
    Update: We have successfully restored the statistical data from the time period 12/19/2021 10:15 UTC to 12/20/2021 01:30 UTC and so the issue with the Satisfi Labs component listed below (Analytics) is now fully resolved. If you have any questions please contact your Client Success Manager or email [email protected].
  • Time: Dec. 20, 2021, 5:56 p.m.
    Status: Identified
    Update: On 12/19/2021 we identified an issue with the Satisfi Labs component listed below (Analytics), the issue will cause a minor delay in aggregating recent statistical data, specifically from the time period - 12/19/2021 10:15 UTC to 12/20/2021 01:30 UTC for a few of our reporting dashboards. There was no impact on user performance during that time. We do not expect that any statistical data during that period was lost, and are working to restore the statistical data from that period. We will notify again once it has been restored, which is expected to be completed in the next 48 hours. Please check back here or subscribe to updates for any changes. If you have any questions please contact your Client Success Manager or email [email protected].

Updates:

  • Time: Sept. 29, 2021, 5:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 29, 2021, 5:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 29, 2021, 5:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Satisfi Labs component listed below and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes. If you have any questions please contact your Client Success Manager or email [email protected].

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Frequently Asked Questions - Satisfi Labs

Is there a Satisfi Labs outage?
The current status of Satisfi Labs is: Systems Active
Where can I find the official status page of Satisfi Labs?
The official status page for Satisfi Labs is here
How can I get notified if Satisfi Labs is down or experiencing an outage?
To get notified of any status changes to Satisfi Labs, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Satisfi Labs every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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