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Is there an IgniteTech outage?

IgniteTech status: Systems Active

Last checked: 9 minutes ago

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IgniteTech outages and incidents

Outage and incident data over the last 30 days for IgniteTech.

There have been 1 outages or incidents for IgniteTech in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for IgniteTech

Outlogger tracks the status of these components for Xero:

Acorn Active
AnswerHub Active
Cloudflare API Active
DNN Software Active
Firm58 Active
Ignite CDS Active
Jive Cloud EU Region Active
Jive Cloud US Region Active
Jive Hosted EU Region Active
Jive Hosted US Region Active
Knova Active
Placeable Active
ScaleArc Active
Sococo Active
Sococo5k Active
StreetSmart Active
Thrive Community Active
Tradebeam iSupply Active
APPS22 Active
EPML Active
API Active
Cases/Case History Active
Database Active
ElasticSearch Active
Email Active
Kiln Active
Plugins Active
User Management Active
Website Active
4Gov Active
Enterprise Active
OnDemand Active
Cloud Analytics EU Active
Doc-Converter EU Active
Inbox/News EU Active
Integrations EU Active
Mobile Push EU Active
Rewards EU Active
Search EU Active
Video EU Active
Cloud Analytics US Active
Doc-Converter US Active
Inbox/News US Active
Integrations US Active
Mobile Push US Active
Rewards US Active
Search US Active
Video US Active
Olive DigitalEdition Active
Enterprise Active
Component Status
Acorn Active
AnswerHub Active
Cloudflare API Active
DNN Software Active
Firm58 Active
Ignite CDS Active
Jive Cloud EU Region Active
Jive Cloud US Region Active
Jive Hosted EU Region Active
Jive Hosted US Region Active
Knova Active
Placeable Active
ScaleArc Active
Sococo Active
Sococo5k Active
StreetSmart Active
Thrive Community Active
Tradebeam iSupply Active
Active
APPS22 Active
EPML Active
Active
API Active
Cases/Case History Active
Database Active
ElasticSearch Active
Email Active
Kiln Active
Plugins Active
User Management Active
Website Active
Active
4Gov Active
Enterprise Active
OnDemand Active
Active
Cloud Analytics EU Active
Doc-Converter EU Active
Inbox/News EU Active
Integrations EU Active
Mobile Push EU Active
Rewards EU Active
Search EU Active
Video EU Active
Active
Cloud Analytics US Active
Doc-Converter US Active
Inbox/News US Active
Integrations US Active
Mobile Push US Active
Rewards US Active
Search US Active
Video US Active
Active
Olive DigitalEdition Active
Active
Enterprise Active

Latest IgniteTech outages and incidents.

View the latest incidents for IgniteTech and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 11:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 11:16 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 19, 2024, 8:56 a.m.
    Status: Monitoring
    Update: We have implemented a fix for the issue and are now monitoring the results. We sincerely apologize for the inconvenience.
  • Time: Nov. 18, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are aware of an issue affecting a small number of customers/installations. When attempting to access certain user content, an error message stating "An unexpected error has occurred" may be displayed.4 Our team is actively investigating the issue to resolve it as quickly as possible.

Updates:

  • Time: Nov. 14, 2024, 10:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 14, 2024, 10:35 a.m.
    Status: Monitoring
    Update: A fix has been deployed to all customers and the issue should no longer occur. If it still does, please reach out so that we may investigate your specific instance.
  • Time: Nov. 14, 2024, 10:33 a.m.
    Status: Identified
    Update: We have identified the root cause of the issue and are deploying the fix to all nodes.
  • Time: Nov. 14, 2024, 10:22 a.m.
    Status: Investigating
    Update: We are aware of an issue affecting On Demand customers, where an OAuth error is thrown when attempting to establish FogBugz Mailbox Connections. We are working on having this resolved and will provide further information as soon as it is available.

Updates:

  • Time: Oct. 7, 2024, 7:16 p.m.
    Status: Resolved
    Update: This incident has been resolved. For any issues, please contact Support.
  • Time: Oct. 7, 2024, 12:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and issue is resolved. We are closely monitoring the incident.
  • Time: Oct. 6, 2024, 5:46 p.m.
    Status: Investigating
    Update: We are currently investigating the OAuth authentication issue affecting some on-demand customers and are working to identify the source of the problem. We will provide further updates as they become available.

Updates:

  • Time: Sept. 24, 2024, 12:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2024, 10:16 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 23, 2024, 10:15 a.m.
    Status: Monitoring
    Update: Our Infrastructure team has addressed the problem and issue is resolved. We are currently monitoring all services.
  • Time: Sept. 23, 2024, 8 a.m.
    Status: Investigating
    Update: We are currently experiencing an issue causing instances to be down. Our team is actively investigating the matter and working to resolve it as quickly as possible.

Updates:

  • Time: Sept. 13, 2024, 9:26 p.m.
    Status: Resolved
    Update: Resolved — All affected instances have been restored. Please check and if you are still experiencing any difficulties, please log or update your support ticket.
  • Time: Sept. 13, 2024, 7:52 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 13, 2024, 7:32 p.m.
    Status: Investigating
    Update: We have been made aware of performance and stability issues affecting Jive users in the EU and US regions. We are working towards a resolution and will provide further updates as they become available. We highly recommend you to subscribe to the status.ignitetech.com status page to receive notifications about incidents and scheduled maintenance that can impact your operations. We thank you for your patience.

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Frequently Asked Questions - IgniteTech

Is there a IgniteTech outage?
The current status of IgniteTech is: Systems Active
Where can I find the official status page of IgniteTech?
The official status page for IgniteTech is here
How can I get notified if IgniteTech is down or experiencing an outage?
To get notified of any status changes to IgniteTech, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of IgniteTech every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does IgniteTech do?
IgniteTech offers a platform for essential software solutions used by customers.

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