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Is there an Cloudimage by Scaleflex outage?

Cloudimage by Scaleflex status: Systems Active

Last checked: 28 seconds ago

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Cloudimage by Scaleflex outages and incidents

Outage and incident data over the last 30 days for Cloudimage by Scaleflex.

There have been 0 outages or incidents for Cloudimage by Scaleflex in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudimage by Scaleflex

Outlogger tracks the status of these components for Xero:

Admin Console (UI) Active
API Active
Image Delivery CDN Active
Image Transformation Infrastructure Active
Component Status
Active
Admin Console (UI) Active
API Active
Image Delivery CDN Active
Image Transformation Infrastructure Active

Latest Cloudimage by Scaleflex outages and incidents.

View the latest incidents for Cloudimage by Scaleflex and check for official updates:

Updates:

  • Time: Dec. 25, 2022, 11:49 a.m.
    Status: Resolved
    Update: Dear Valued Customers, Please be advised that the maintenance has been performed successfully, and you should now have normal access to the Cloudimage and Filerobot Admin UIs. We appreciate your patience. Happy Christmas to everyone!
  • Time: Dec. 25, 2022, 10:18 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 25, 2022, 10:17 a.m.
    Status: Investigating
    Update: Dear Valued Customers, We would like to notify you that the Cloudimage and Filerobot Admin UIs will be unavailable for few hours. We have opted to execute an unscheduled upgrade maintenance due to low usage on this particular day. There will be no disruption to the Service, and your end-users will not experience any downtime. Maintenance will take place from 00.00 to 06:00 am CET. Merry Christmas to everyone! Regards,

Updates:

  • Time: Sept. 15, 2022, 12:09 p.m.
    Status: Resolved
    Update: To Our Valued Customers, We would like to make you aware that we have located the issue, and the solution is now being deployed. We would advise you to hold off on accessing the dashboard until the following day in order to confirm that the issue that was found is fully addressed. Please accept our apologies for any inconvenience. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex
  • Time: Sept. 15, 2022, 10:30 a.m.
    Status: Investigating
    Update: To Our Valued Customers, Please be advised that we have discovered an issue with the server that manages our Customer dashboard in Cloudimage, and as a direct consequence of this, you can find information that is inconsistent. Please be aware that the delivery of the Cloudimage Service is not impacted in any way by this issue because it is isolated. Our Backend Operations team is currently investigating the issue, and they are working to find a solution to it as quickly as possible. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex

Updates:

  • Time: Sept. 15, 2022, 12:09 p.m.
    Status: Resolved
    Update: To Our Valued Customers, We would like to make you aware that we have located the issue, and the solution is now being deployed. We would advise you to hold off on accessing the dashboard until the following day in order to confirm that the issue that was found is fully addressed. Please accept our apologies for any inconvenience. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex
  • Time: Sept. 15, 2022, 10:30 a.m.
    Status: Investigating
    Update: To Our Valued Customers, Please be advised that we have discovered an issue with the server that manages our Customer dashboard in Cloudimage, and as a direct consequence of this, you can find information that is inconsistent. Please be aware that the delivery of the Cloudimage Service is not impacted in any way by this issue because it is isolated. Our Backend Operations team is currently investigating the issue, and they are working to find a solution to it as quickly as possible. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex

Updates:

  • Time: Sept. 6, 2022, 10:53 a.m.
    Status: Resolved
    Update: To Our Valued Customers, Please be advised that the problem has been resolved. Our technical team has been collaborating closely with our partner, and the workaround was implemented within thirty minutes of the problem being identified. Since then, we've been monitoring the service delivery status, and we're satisfied that everything has returned to normal. Please submit a request to our Support team if your environment is still affected in any manner. Our team will prioritise your case. We sincerely apologise for the inconvenience this has caused. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex
  • Time: Sept. 6, 2022, 8:42 a.m.
    Status: Investigating
    Update: To Our Valued Customers, One of our premium providers is having problems, and we are collaborating closely with them to find a solution that will have the least amount of negative effect on your environment. It is possible that you will see a significant number of "429 Error" messages, and please know that we are doing all in our power to get the situation back to normal. If your environment is affected in any way, please submit a ticket to our Support team so that we can prioritise your issue as quickly as possible. Please accept our sincere apologies for the trouble this has caused, and be assured that our Technical team is working diligently to find a solution to the problem. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex

Updates:

  • Time: Sept. 6, 2022, 10:53 a.m.
    Status: Resolved
    Update: To Our Valued Customers, Please be advised that the problem has been resolved. Our technical team has been collaborating closely with our partner, and the workaround was implemented within thirty minutes of the problem being identified. Since then, we've been monitoring the service delivery status, and we're satisfied that everything has returned to normal. Please submit a request to our Support team if your environment is still affected in any manner. Our team will prioritise your case. We sincerely apologise for the inconvenience this has caused. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex
  • Time: Sept. 6, 2022, 8:42 a.m.
    Status: Investigating
    Update: To Our Valued Customers, One of our premium providers is having problems, and we are collaborating closely with them to find a solution that will have the least amount of negative effect on your environment. It is possible that you will see a significant number of "429 Error" messages, and please know that we are doing all in our power to get the situation back to normal. If your environment is affected in any way, please submit a ticket to our Support team so that we can prioritise your issue as quickly as possible. Please accept our sincere apologies for the trouble this has caused, and be assured that our Technical team is working diligently to find a solution to the problem. Regards, Jean-Francois Lecas VP of Global Services & Operations | DPO | Scaleflex

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Frequently Asked Questions - Cloudimage by Scaleflex

Is there a Cloudimage by Scaleflex outage?
The current status of Cloudimage by Scaleflex is: Systems Active
Where can I find the official status page of Cloudimage by Scaleflex?
The official status page for Cloudimage by Scaleflex is here
How can I get notified if Cloudimage by Scaleflex is down or experiencing an outage?
To get notified of any status changes to Cloudimage by Scaleflex, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudimage by Scaleflex every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudimage by Scaleflex do?
A content operations tool that enhances ROI, digital experiences, team collaboration, and efficiency. DEMO offered.

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