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Is there an Cloudimage by Scaleflex outage?

Cloudimage by Scaleflex status: Systems Active

Last checked: 5 minutes ago

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Cloudimage by Scaleflex outages and incidents

Outage and incident data over the last 30 days for Cloudimage by Scaleflex.

There have been 0 outages or incidents for Cloudimage by Scaleflex in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudimage by Scaleflex

Outlogger tracks the status of these components for Xero:

Admin Console (UI) Active
API Active
Image Delivery CDN Active
Image Transformation Infrastructure Active
Component Status
Active
Admin Console (UI) Active
API Active
Image Delivery CDN Active
Image Transformation Infrastructure Active

Latest Cloudimage by Scaleflex outages and incidents.

View the latest incidents for Cloudimage by Scaleflex and check for official updates:

Updates:

  • Time: Feb. 1, 2022, 10:52 a.m.
    Status: Resolved
    Update: Dear Value Customers, We have completed our upgrade and you should not experience any further issue with the portal. Thank you for your patience. Regards, Scaleflex Support team
  • Time: Feb. 1, 2022, 10:15 a.m.
    Status: Monitoring
    Update: Dear Value Customers, We would like to inform you that during the course of the day, the Scaleflex Support team will be performing some upgrades on our Customers Portal. During that time, you may not have access to your environment. Please note that the delivery of the service is not affected, only the portal access is. If you have any emergency, please do not hesitate to log a ticket via the Scaleflex Help Center portal (https://scaleflex.zendesk.com/hc/en-gb). Thank you for your patience. Regards, Scaleflex Support team

Updates:

  • Time: Feb. 1, 2022, 10:52 a.m.
    Status: Resolved
    Update: Dear Value Customers, We have completed our upgrade and you should not experience any further issue with the portal. Thank you for your patience. Regards, Scaleflex Support team
  • Time: Feb. 1, 2022, 10:15 a.m.
    Status: Monitoring
    Update: Dear Value Customers, We would like to inform you that during the course of the day, the Scaleflex Support team will be performing some upgrades on our Customers Portal. During that time, you may not have access to your environment. Please note that the delivery of the service is not affected, only the portal access is. If you have any emergency, please do not hesitate to log a ticket via the Scaleflex Help Center portal (https://scaleflex.zendesk.com/hc/en-gb). Thank you for your patience. Regards, Scaleflex Support team

Updates:

  • Time: Nov. 25, 2021, 11:53 a.m.
    Status: Resolved
    Update: Dear Customers, Please be aware that the incident related to the 502/503 Error you experienced is resolved. This was a network issue between our Hosting and CDN providers and we had to action our contingency plan. During the incident, you may have experienced that some images were not delivered and then delivered again. In principle, this phenomena would have affected the images which were not CDN cached yet. We apologise for the inconvenience and we will continue to work with our hosting provider to ensure that this kind of incident would not occur again. We are available if you need further assistance. Regards, Scaleflex Major Incident team
  • Time: Nov. 25, 2021, 11:31 a.m.
    Status: Monitoring
    Update: Dear Customers, Please be aware that the incident is solved and we are closely monitoring our service delivery. If you experience some issue, please inform the Scaleflex Support team as soon as possible. We do apologise for the inconvenience caused. Regards, Scaleflex Major Incident team
  • Time: Nov. 25, 2021, 11:05 a.m.
    Status: Identified
    Update: Dear Customers, Our Infrastructure team has identified a network issue between our Hosting and our CDN providers. As a result, some customers may experience a high level of 502/503 Error. We are actively working on resolving this incident by activating our Contingency Plan. We will keep you informed on progress. Regards, Scaleflex Major Incident team

Updates:

  • Time: Nov. 25, 2021, 11:53 a.m.
    Status: Resolved
    Update: Dear Customers, Please be aware that the incident related to the 502/503 Error you experienced is resolved. This was a network issue between our Hosting and CDN providers and we had to action our contingency plan. During the incident, you may have experienced that some images were not delivered and then delivered again. In principle, this phenomena would have affected the images which were not CDN cached yet. We apologise for the inconvenience and we will continue to work with our hosting provider to ensure that this kind of incident would not occur again. We are available if you need further assistance. Regards, Scaleflex Major Incident team
  • Time: Nov. 25, 2021, 11:31 a.m.
    Status: Monitoring
    Update: Dear Customers, Please be aware that the incident is solved and we are closely monitoring our service delivery. If you experience some issue, please inform the Scaleflex Support team as soon as possible. We do apologise for the inconvenience caused. Regards, Scaleflex Major Incident team
  • Time: Nov. 25, 2021, 11:05 a.m.
    Status: Identified
    Update: Dear Customers, Our Infrastructure team has identified a network issue between our Hosting and our CDN providers. As a result, some customers may experience a high level of 502/503 Error. We are actively working on resolving this incident by activating our Contingency Plan. We will keep you informed on progress. Regards, Scaleflex Major Incident team

Updates:

  • Time: Oct. 13, 2021, 8:46 a.m.
    Status: Resolved
    Update: Dear Valued Customers, Please be aware that we have completed the balancing on the workload on our multi-cloud infrastructure to mitigate the OVH DC outage impact. As per the information we received this morning, OVH planned an internal maintenance on their network which impacted and took down their entire and global delivery. We will continue to monitor the OVH DC outage closely but you should not experience further issue. Regards, Scaleflex Incident Management team
  • Time: Oct. 13, 2021, 7:53 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 13, 2021, 7:52 a.m.
    Status: Investigating
    Update: Dear Valued customers, Please be aware that one of our datacenters hosted by OVH is currently experiencing an outage. OVH Cloud Incident team has not communicated on the outage yet but we are seeing a slow recovery. You may experience some issue or slow response time as our infrastructure is balancing the workload to our other datacenters. We will keep you updated on the recovery. Regards, Scaleflex Incident Management team

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Frequently Asked Questions - Cloudimage by Scaleflex

Is there a Cloudimage by Scaleflex outage?
The current status of Cloudimage by Scaleflex is: Systems Active
Where can I find the official status page of Cloudimage by Scaleflex?
The official status page for Cloudimage by Scaleflex is here
How can I get notified if Cloudimage by Scaleflex is down or experiencing an outage?
To get notified of any status changes to Cloudimage by Scaleflex, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudimage by Scaleflex every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudimage by Scaleflex do?
A content operations tool that enhances ROI, digital experiences, team collaboration, and efficiency. DEMO offered.