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Outage and incident data over the last 30 days for Cloudimage by Scaleflex.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Cloudimage | Active |
Admin Console (UI) | Active |
API | Active |
Image Delivery CDN | Active |
Image Transformation Infrastructure | Active |
View the latest incidents for Cloudimage by Scaleflex and check for official updates:
Description: Dear Value Customers, We have completed our upgrade and you should not experience any further issue with the portal. Thank you for your patience. Regards, Scaleflex Support team
Status: Resolved
Impact: Minor | Started At: Feb. 1, 2022, 10:15 a.m.
Description: Dear Value Customers, We have completed our upgrade and you should not experience any further issue with the portal. Thank you for your patience. Regards, Scaleflex Support team
Status: Resolved
Impact: Minor | Started At: Feb. 1, 2022, 10:15 a.m.
Description: Dear Customers, Please be aware that the incident related to the 502/503 Error you experienced is resolved. This was a network issue between our Hosting and CDN providers and we had to action our contingency plan. During the incident, you may have experienced that some images were not delivered and then delivered again. In principle, this phenomena would have affected the images which were not CDN cached yet. We apologise for the inconvenience and we will continue to work with our hosting provider to ensure that this kind of incident would not occur again. We are available if you need further assistance. Regards, Scaleflex Major Incident team
Status: Resolved
Impact: Major | Started At: Nov. 25, 2021, 9 a.m.
Description: Dear Customers, Please be aware that the incident related to the 502/503 Error you experienced is resolved. This was a network issue between our Hosting and CDN providers and we had to action our contingency plan. During the incident, you may have experienced that some images were not delivered and then delivered again. In principle, this phenomena would have affected the images which were not CDN cached yet. We apologise for the inconvenience and we will continue to work with our hosting provider to ensure that this kind of incident would not occur again. We are available if you need further assistance. Regards, Scaleflex Major Incident team
Status: Resolved
Impact: Major | Started At: Nov. 25, 2021, 9 a.m.
Description: Dear Valued Customers, Please be aware that we have completed the balancing on the workload on our multi-cloud infrastructure to mitigate the OVH DC outage impact. As per the information we received this morning, OVH planned an internal maintenance on their network which impacted and took down their entire and global delivery. We will continue to monitor the OVH DC outage closely but you should not experience further issue. Regards, Scaleflex Incident Management team
Status: Resolved
Impact: Major | Started At: Oct. 13, 2021, 7:52 a.m.
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