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Is there an SegMetrics outage?

SegMetrics status: Systems Active

Last checked: 8 minutes ago

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SegMetrics outages and incidents

Outage and incident data over the last 30 days for SegMetrics.

There have been 0 outages or incidents for SegMetrics in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SegMetrics

Outlogger tracks the status of these components for Xero:

Application Active
Datacenter Active
Data Importer Active
Web Tracker Active
Customer.io API Active
Drip API Active
Intercom API Active
Recurly API Active
Segment API Active
Shopify API Active
Stripe API Active
Component Status
Application Active
Datacenter Active
Data Importer Active
Web Tracker Active
Active
Customer.io API Active
Drip API Active
Intercom API Active
Recurly API Active
Segment API Active
Shopify API Active
Stripe API Active

Latest SegMetrics outages and incidents.

View the latest incidents for SegMetrics and check for official updates:

Updates:

  • Time: March 6, 2023, 2:03 a.m.
    Status: Resolved
    Update: Data delay has been fixed, and we are now running at standard capacity.
  • Time: March 5, 2023, 10:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 5, 2023, 3:54 a.m.
    Status: Monitoring
    Update: We're seeing a slight delay in data imports. Import data may be delayed up to 3 hours. We are currently working with the data center to identify the bottleneck.

Updates:

  • Time: Feb. 21, 2023, 6:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2023, 5:40 p.m.
    Status: Monitoring
    Update: Over the weekend we became aware of an issue with adding imported data to the read databases. Data is being imported to our processing buffers, but are not being propagated to the read databases in a timely fashion for certain accounts. We have replaced the replication databases, and should be seeing the most recent data on all accounts. We're continuing to collect access and analytics data through our tracking shards with no data loss.

Updates:

  • Time: Aug. 15, 2022, 2:09 p.m.
    Status: Resolved
    Update: We became aware of a SSL expiration issue on the reporting application this morning. There was an issue with the certificate on our CloudFlare proxy not being correctly updated. We are currently working with CloudFlare to identify the root cause. This certificate issue only applied to the reporting application, and had no effect on the tracking or importing services.

Updates:

  • Time: June 6, 2022, 4:18 p.m.
    Status: Resolved
    Update: We've noticed a slowdown with adding imported data to the read databases. Data is being imported, to our processing buffers, but are not being propagated to the read databases in a timely fashion. We've increased our throughput to the processor and moved the data processors to a different queueing system. We're continuing to collect access and analytics data through our tracking shards with no data loss.

Updates:

  • Time: April 20, 2022, 2:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2022, 9:03 p.m.
    Status: Monitoring
    Update: We've noticed a slowdown with adding imported data to the read databases. Data is being imported, to our processing buffers, but are not being propagated to the read databases in a timely fashion. We've increased our throughput to the processor and moved the data processors to a different queueing system. We're continuing to collect access and analytics data through our tracking shards with no data loss.

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Frequently Asked Questions - SegMetrics

Is there a SegMetrics outage?
The current status of SegMetrics is: Systems Active
Where can I find the official status page of SegMetrics?
The official status page for SegMetrics is here
How can I get notified if SegMetrics is down or experiencing an outage?
To get notified of any status changes to SegMetrics, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SegMetrics every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SegMetrics do?
Gain insight into lead sources, behavior, and marketing ROI with a tool designed by and for marketers. Achieve 100% clarity.

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