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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 7 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 12 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: July 23, 2024, 4:30 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time. Please note this incident has impacted emails processed during the incident time period, as well as any links included in the emails. Any emails being affected will need to be manually resent with new branded links.
  • Time: July 23, 2024, 4:16 a.m.
    Status: Monitoring
    Update: Our engineering team has implemented a fix and is continuing to monitor the issue.
  • Time: July 23, 2024, 3:19 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: July 23, 2024, 3 a.m.
    Status: Investigating
    Update: Starting around 18:53 PST on July 22 our engineers began investigating an issue with increased bounce for subset of emails. Customer may experience increased bounce rates the Email Production environment and functionality, including the Mail Send API and Link Tracking, are currently degraded but usable, the team is working to resolve the issue and restore full service reliability. We will provide another update in 1 hours or as soon as more information becomes available.

Updates:

  • Time: July 22, 2024, 5:56 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
  • Time: July 22, 2024, 5:06 a.m.
    Status: Monitoring
    Update: Our engineering team has implemented a fix and is continuing to monitor the issue.
  • Time: July 22, 2024, 4:10 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: July 22, 2024, 4:09 a.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: July 22, 2024, 3:51 a.m.
    Status: Investigating
    Update: Starting around 8 PM PDT on July 21th, our engineers began investigating an issue with email sending. Users may experience delays in email sends. We will provide another update in 30 minutes or as soon as more information becomes available.

Updates:

  • Time: July 22, 2024, 5:56 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
  • Time: July 22, 2024, 5:06 a.m.
    Status: Monitoring
    Update: Our engineering team has implemented a fix and is continuing to monitor the issue.
  • Time: July 22, 2024, 4:10 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: July 22, 2024, 4:09 a.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: July 22, 2024, 3:51 a.m.
    Status: Investigating
    Update: Starting around 8 PM PDT on July 21th, our engineers began investigating an issue with email sending. Users may experience delays in email sends. We will provide another update in 30 minutes or as soon as more information becomes available.

Updates:

  • Time: July 19, 2024, 8:12 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with delays in email sending. This issue has has been resolved. All services are now operating normally at this time.
  • Time: July 19, 2024, 7:09 p.m.
    Status: Monitoring
    Update: Engineers have resolved the issue with emails queued up between 9:26 AM PDT and 10:24 AM PDT. We are currently monitoring system performance for any further issues. We will provide another update in one hour or sooner if more information becomes available.
  • Time: July 19, 2024, 6:45 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are currently monitoring system performance. Please note that messages sent between 9:26 AM PDT and 10:24 AM PDT may may currently be affected. The resolution of those emails being sent is still underway. However, new email sends are not impacted. We will provide another update in one hour or sooner if more information becomes available.
  • Time: July 19, 2024, 6:02 p.m.
    Status: Monitoring
    Update: Our engineers have identified the issue and are actively working on a resolution. Any new email sends are not impacted and we are closely monitoring the situation. We will provide another update in 30 minutes or sooner if new information becomes available.
  • Time: July 19, 2024, 5:34 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are actively working on a resolution. In the meantime, email delivery has been restored, and we are closely monitoring the situation. We will provide another update in 30 minutes or sooner if new information becomes available.
  • Time: July 19, 2024, 5:03 p.m.
    Status: Investigating
    Update: Starting around 9:26 am PDT on July 19th, our engineers began investigating an issue with email sending. Users may experience delays in email sends. We will provide another update in 30 minutes or as soon as more information becomes available.

Updates:

  • Time: July 19, 2024, 8:12 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with delays in email sending. This issue has has been resolved. All services are now operating normally at this time.
  • Time: July 19, 2024, 7:09 p.m.
    Status: Monitoring
    Update: Engineers have resolved the issue with emails queued up between 9:26 AM PDT and 10:24 AM PDT. We are currently monitoring system performance for any further issues. We will provide another update in one hour or sooner if more information becomes available.
  • Time: July 19, 2024, 6:45 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are currently monitoring system performance. Please note that messages sent between 9:26 AM PDT and 10:24 AM PDT may may currently be affected. The resolution of those emails being sent is still underway. However, new email sends are not impacted. We will provide another update in one hour or sooner if more information becomes available.
  • Time: July 19, 2024, 6:02 p.m.
    Status: Monitoring
    Update: Our engineers have identified the issue and are actively working on a resolution. Any new email sends are not impacted and we are closely monitoring the situation. We will provide another update in 30 minutes or sooner if new information becomes available.
  • Time: July 19, 2024, 5:34 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are actively working on a resolution. In the meantime, email delivery has been restored, and we are closely monitoring the situation. We will provide another update in 30 minutes or sooner if new information becomes available.
  • Time: July 19, 2024, 5:03 p.m.
    Status: Investigating
    Update: Starting around 9:26 am PDT on July 19th, our engineers began investigating an issue with email sending. Users may experience delays in email sends. We will provide another update in 30 minutes or as soon as more information becomes available.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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