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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 6 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: Dec. 12, 2023, 9:03 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed that the issue with the Billing Package Changes (upgrades/downgrades) is operating as expected at this time.
  • Time: Dec. 12, 2023, 8:15 p.m.
    Status: Monitoring
    Update: Mitigation measures have been applied. Our engineering team has implemented a fix and the billing packages changes (upgrades/downgrades) is working as expected, without any delays. Our Engineering team is monitoring system performance now. Further update on this will be in the next 30 minutes.
  • Time: Dec. 12, 2023, 7:32 p.m.
    Status: Identified
    Update: Our engineering team is working toward a fix. Users may continue to see issues with the ability to immediately see the package (upgrades/downgrades) changes when performed within the SendGrid application, the users may experience delays seeing the updated information. Our Engineering team is monitoring system performance and working towards the billing package services. Further updates will be added in the next 1 hour or as soon as we have more information.
  • Time: Dec. 12, 2023, 7:08 p.m.
    Status: Investigating
    Update: Starting around 11:00AM PDT on December 12th, 2023, our engineers began investigating an issue with billing package changes being delayed. This issue is affecting the ability to immediately see the package (upgrades/downgrades) changes when performed within the Sendgrid application, the users may experience delays seeing the updated information. This does not impact mail send, neither credit card updates. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Dec. 12, 2023, 9:03 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed that the issue with the Billing Package Changes (upgrades/downgrades) is operating as expected at this time.
  • Time: Dec. 12, 2023, 8:15 p.m.
    Status: Monitoring
    Update: Mitigation measures have been applied. Our engineering team has implemented a fix and the billing packages changes (upgrades/downgrades) is working as expected, without any delays. Our Engineering team is monitoring system performance now. Further update on this will be in the next 30 minutes.
  • Time: Dec. 12, 2023, 7:32 p.m.
    Status: Identified
    Update: Our engineering team is working toward a fix. Users may continue to see issues with the ability to immediately see the package (upgrades/downgrades) changes when performed within the SendGrid application, the users may experience delays seeing the updated information. Our Engineering team is monitoring system performance and working towards the billing package services. Further updates will be added in the next 1 hour or as soon as we have more information.
  • Time: Dec. 12, 2023, 7:08 p.m.
    Status: Investigating
    Update: Starting around 11:00AM PDT on December 12th, 2023, our engineers began investigating an issue with billing package changes being delayed. This issue is affecting the ability to immediately see the package (upgrades/downgrades) changes when performed within the Sendgrid application, the users may experience delays seeing the updated information. This does not impact mail send, neither credit card updates. We will provide another update in 1 hour or as soon as more information becomes available.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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