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Is there an Sense outage?

Sense status: Systems Active

Last checked: 2 minutes ago

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Sense outages and incidents

Outage and incident data over the last 30 days for Sense.

There have been 0 outages or incidents for Sense in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sense

Outlogger tracks the status of these components for Xero:

Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Sense Chatbot Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active
Component Status
Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Active
Sense Chatbot Active
Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active

Latest Sense outages and incidents.

View the latest incidents for Sense and check for official updates:

Updates:

  • Time: March 31, 2022, 6:25 p.m.
    Status: Resolved
    Update: We have been able to solve the issue and the incoming queue should work as expected. We regret any inconvenience caused.
  • Time: March 31, 2022, 5:54 p.m.
    Status: Identified
    Update: We're currently seeing delays processing incoming SMS messages of up to 15 minutes, we're working on identifying the issue and will provide more updates as they're available.

Updates:

  • Time: March 30, 2022, 9:52 a.m.
    Status: Resolved
    Update: The Sense analytics pertaining to SMS Touchpoints is resolved. We identified the issue to be a typo for a script that was run at the backend and reverted it to the original value. We’re sorry for any inconvenience caused.
  • Time: March 29, 2022, 10:01 p.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate and correct this issue pertaining to analytics on SMS touchpoints. We'll provide more updates as we receive them
  • Time: March 29, 2022, 6:57 p.m.
    Status: Investigating
    Update: As we continue to investigate we found that this is affecting only the analytics pertaining to SMS touchpoints. We will keep you updated on our findings.
  • Time: March 29, 2022, 6:35 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue, Please allow us some more time. Regret any inconvenience caused.
  • Time: March 29, 2022, 3:28 p.m.
    Status: Investigating
    Update: We’re currently investigating reports of a potential service interruption with Sense Analytics. We apologize for any inconvenience and will post another update as soon as we learn more.

Updates:

  • Time: March 1, 2022, 12:43 a.m.
    Status: Resolved
    Update: This issue is now resolved. If you are continuing to experience any issues, please reach out to [email protected].
  • Time: Feb. 28, 2022, 11:36 p.m.
    Status: Monitoring
    Update: The issue has been identified and we are testing a fix currently.
  • Time: Feb. 28, 2022, 9:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 28, 2022, 8:56 p.m.
    Status: Investigating
    Update: There is currently an issue that is blocking customers from creating new Chatbots. We are investigating the cause and will provide updates shortly.

Updates:

  • Time: Dec. 15, 2021, 4:39 p.m.
    Status: Resolved
    Update: The issue with Sense is now resolved. We’re sorry for all the trouble and hassle, this was due to the AWS outage which is resolved as well.
  • Time: Dec. 15, 2021, 4:15 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 15, 2021, 4:14 p.m.
    Status: Identified
    Update: We’ve determined that there is an outage with Sense along with our internal tools We’re working to identify and fix the issue. Regret any inconvenience caused.

Updates:

  • Time: Dec. 10, 2021, 9:30 p.m.
    Status: Resolved
    Update: The issues with our messaging partner (Twilio) has been resolved. We’re sorry for the trouble and inconvenience caused.
  • Time: Dec. 10, 2021, 8:46 p.m.
    Status: Identified
    Update: We’ve determined that an outage with our Sense messaging partner Twilio. This is causing some outbound messages for customers to fail and some inbound messages to get delayed. Regret the inconvenience caused.

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Frequently Asked Questions - Sense

Is there a Sense outage?
The current status of Sense is: Systems Active
Where can I find the official status page of Sense?
The official status page for Sense is here
How can I get notified if Sense is down or experiencing an outage?
To get notified of any status changes to Sense, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sense every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sense do?
Sense is an AI-based talent engagement platform that assists recruiting and talent teams in customizing their interactions with candidates throughout the recruitment process.

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