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Is there an SEVENROOMS outage?

SEVENROOMS status: Systems Active

Last checked: 9 minutes ago

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SEVENROOMS outages and incidents

Outage and incident data over the last 30 days for SEVENROOMS.

There have been 2 outages or incidents for SEVENROOMS in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SEVENROOMS

Outlogger tracks the status of these components for Xero:

API Active
American Express Active
Bookatable Active
Eat Active
Facebook Active
Google Reserve Active
Instagram Active
OpenTable Active
OpenTable GuestCenter Sync API Active
ReserveOut Active
RoundMenu Active
TripAdvisor Active
Zomato Active
AWS Email Service Active
Tripleseat Active
Google Cloud Platform Cloud Machine Learning Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Datastore Active
Google Cloud Platform Google Cloud DNS Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Stackdriver Active
Bbot Active
Deliverect Active
ItsACheckMate Active
SevenRooms Online Ordering Active
CyberSource Active
FreedomPay Active
Network International Active
Stripe Active
Bindo Active
Everyware Active
LightSpeed Active
MyCheck Active
Salido Active
Silverware POS Active
TISSL Active
Toast Active
Concierge Portal Active
CRM Active
Landing Page Active
Mobile Applications Active
Reporting Active
Reservation Management Active
SMS Global Active
Twilio Phone Numbers Active
Twilio REST API Active
Twilio SMS Active
Twilio TwiML Active
Event Widget Active
Request Widget Active
Reservation Widget Active
Component Status
API Active
Active
American Express Active
Bookatable Active
Eat Active
Facebook Active
Google Reserve Active
Instagram Active
OpenTable Active
OpenTable GuestCenter Sync API Active
ReserveOut Active
RoundMenu Active
TripAdvisor Active
Zomato Active
Active
AWS Email Service Active
Active
Tripleseat Active
Active
Google Cloud Platform Cloud Machine Learning Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Datastore Active
Google Cloud Platform Google Cloud DNS Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Stackdriver Active
Active
Bbot Active
Deliverect Active
ItsACheckMate Active
SevenRooms Online Ordering Active
Active
CyberSource Active
FreedomPay Active
Network International Active
Stripe Active
Active
Bindo Active
Everyware Active
LightSpeed Active
MyCheck Active
Salido Active
Silverware POS Active
TISSL Active
Toast Active
Active
Elastic Cloud Cluster Connectivity: GCP europe-west1 Active
Elastic Cloud Cluster Connectivity: GCP us-central1 Active
Active
Concierge Portal Active
CRM Active
Landing Page Active
Mobile Applications Active
Reporting Active
Reservation Management Active
Active
SMS Global Active
Twilio Phone Numbers Active
Twilio REST API Active
Twilio SMS Active
Twilio TwiML Active
Active
Event Widget Active
Request Widget Active
Reservation Widget Active

Latest SEVENROOMS outages and incidents.

View the latest incidents for SEVENROOMS and check for official updates:

Updates:

  • Time: Dec. 13, 2023, 9:30 p.m.
    Status: Resolved
    Update: The fix put in place has remained stable and the incident if fully resolved.
  • Time: Dec. 13, 2023, 8:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the system wide outage. Our engineering team is monitoring to confirm it is fully resolved.
  • Time: Dec. 13, 2023, 8:26 p.m.
    Status: Investigating
    Update: Our engineering team is working to remediate an infrastructure outage affecting various aspects of the system. We will provide an update shortly.

Updates:

  • Time: Nov. 28, 2023, 1:54 p.m.
    Status: Resolved
    Update: Our developers have resolved the issue. All systems and sections are back to normal. Thank you for your patience while resolved this and we apologize for any inconvenience this might have caused.
  • Time: Nov. 28, 2023, 12:31 p.m.
    Status: Identified
    Update: Our developers have identified the issue, happening only to venues with Looker reporting. A temporary fix has been deployed while temporarily disabling Looker reporting. We are looking into the matter to restore all functions as soon as possible. Thank you for your patience while we resolve the issue entirely. We will post an update as soon as it becomes available.
  • Time: Nov. 28, 2023, 11:33 a.m.
    Status: Investigating
    Update: We are currently aware and investigating an error message on our web platform version when the Settings section is clicked on. Our engineering team is currently investigating the matter and we will provide an update as soon as it becomes available. Thank you for your patience and we apologize for the inconvenience.

Updates:

  • Time: Aug. 24, 2023, 11:01 a.m.
    Status: Resolved
    Update: The partial outage on mobile devices for some venues has been fixed by our engineers. All mobile apps should load and function normally. We apologize for the inconvenience. Should you encounter further issues, please don't hesitate to let us know by writing us at [email protected] Thank you for your patience while we resolved this issue.
  • Time: Aug. 24, 2023, 10:32 a.m.
    Status: Identified
    Update: It has been reported that for some venues, the mobile app is not working properly by not loading shifts. Our engineers have identified the issue and are working diligently on a fix. As soon as we have updates we will provide them immediately here. We apologize for the inconvenience.

Updates:

  • Time: July 25, 2023, 12:14 p.m.
    Status: Resolved
    Update: Our developer team has identified, targeted, and resolved the Reservation Widget checkout issue. All operation is back to normal. We apologize for the inconvenience and appreciate your patience while we resolved the issue.
  • Time: July 25, 2023, 10:54 a.m.
    Status: Investigating
    Update: Our team is investigating an issue with some venues' Reservation Widget checkout page not allowing to proceed with checkouts. As a current workaround to allow checkouts, please disable the social media login option on your Reservation Widget settings by going to Settings > Widget Settings > Reservation Widget > Checkout Configurations > Enable social media login (disable this setting) > Save changes. We apologize for the inconvenience, we are working diligently to identify and resolve the issue. We will continue posting updates as soon as we have them.

Updates:

  • Time: June 27, 2023, 3:48 p.m.
    Status: Resolved
    Update: SevenRooms Mobile App experienced a brief outage from approximately 10:38 - 11:08 AM EST. Mobile app users had difficulty logging in and saving changes. Any changes made on logged in mobile devices have fully synced as of 11:08am. Mobile functionality was fully restored at 11:08AM EST. We apologize for the inconvenience that this might have caused.

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Frequently Asked Questions - SEVENROOMS

Is there a SEVENROOMS outage?
The current status of SEVENROOMS is: Systems Active
Where can I find the official status page of SEVENROOMS?
The official status page for SEVENROOMS is here
How can I get notified if SEVENROOMS is down or experiencing an outage?
To get notified of any status changes to SEVENROOMS, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SEVENROOMS every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SEVENROOMS do?
Boost your hospitality business with a comprehensive platform offering marketing, operations tools, guest analytics, and seamless integrations for success.

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