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Is there an SEVENROOMS outage?

SEVENROOMS status: Systems Active

Last checked: 9 minutes ago

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SEVENROOMS outages and incidents

Outage and incident data over the last 30 days for SEVENROOMS.

There have been 2 outages or incidents for SEVENROOMS in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SEVENROOMS

Outlogger tracks the status of these components for Xero:

API Active
American Express Active
Bookatable Active
Eat Active
Facebook Active
Google Reserve Active
Instagram Active
OpenTable Active
OpenTable GuestCenter Sync API Active
ReserveOut Active
RoundMenu Active
TripAdvisor Active
Zomato Active
AWS Email Service Active
Tripleseat Active
Google Cloud Platform Cloud Machine Learning Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Datastore Active
Google Cloud Platform Google Cloud DNS Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Stackdriver Active
Bbot Active
Deliverect Active
ItsACheckMate Active
SevenRooms Online Ordering Active
CyberSource Active
FreedomPay Active
Network International Active
Stripe Active
Bindo Active
Everyware Active
LightSpeed Active
MyCheck Active
Salido Active
Silverware POS Active
TISSL Active
Toast Active
Concierge Portal Active
CRM Active
Landing Page Active
Mobile Applications Active
Reporting Active
Reservation Management Active
SMS Global Active
Twilio Phone Numbers Active
Twilio REST API Active
Twilio SMS Active
Twilio TwiML Active
Event Widget Active
Request Widget Active
Reservation Widget Active
Component Status
API Active
Active
American Express Active
Bookatable Active
Eat Active
Facebook Active
Google Reserve Active
Instagram Active
OpenTable Active
OpenTable GuestCenter Sync API Active
ReserveOut Active
RoundMenu Active
TripAdvisor Active
Zomato Active
Active
AWS Email Service Active
Active
Tripleseat Active
Active
Google Cloud Platform Cloud Machine Learning Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Datastore Active
Google Cloud Platform Google Cloud DNS Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Stackdriver Active
Active
Bbot Active
Deliverect Active
ItsACheckMate Active
SevenRooms Online Ordering Active
Active
CyberSource Active
FreedomPay Active
Network International Active
Stripe Active
Active
Bindo Active
Everyware Active
LightSpeed Active
MyCheck Active
Salido Active
Silverware POS Active
TISSL Active
Toast Active
Active
Elastic Cloud Cluster Connectivity: GCP europe-west1 Active
Elastic Cloud Cluster Connectivity: GCP us-central1 Active
Active
Concierge Portal Active
CRM Active
Landing Page Active
Mobile Applications Active
Reporting Active
Reservation Management Active
Active
SMS Global Active
Twilio Phone Numbers Active
Twilio REST API Active
Twilio SMS Active
Twilio TwiML Active
Active
Event Widget Active
Request Widget Active
Reservation Widget Active

Latest SEVENROOMS outages and incidents.

View the latest incidents for SEVENROOMS and check for official updates:

Updates:

  • Time: April 28, 2021, 11:55 a.m.
    Status: Resolved
    Update: Thank you for your patience and our sincerest apologies for any inconvenience this has caused. The Bbot Team was deploying updates overnight, which caused the owner portal to go down for a brief period this morning. The issue has been resolved and the Web Terminal access has been restored. Thank you for your patience while the issue was being resolved.
  • Time: April 28, 2021, 11:45 a.m.
    Status: Identified
    Update: Bbot is currently experiencing an outage on the Web Terminal. Bbot's team of engineers is working to resolve the issue as soon as possible. We will provide another update within 1 hour, if we have anything else to report before then we will. We do apologize for the inconvenience and thank you for your patience.

Updates:

  • Time: March 14, 2021, 2:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2021, 2:24 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 14, 2021, 12:28 a.m.
    Status: Monitoring
    Update: Update - Bbot engineers are still diligently working to look into fixes for our degraded service. Branded ordering sites are back fully operational, but menus and guest checkouts are still seeing partial degraded service. They are still investigating ongoing issues with Bbot Terminals for both the browser--based Terminal and the app-based Terminal.
  • Time: March 13, 2021, 11:51 p.m.
    Status: Monitoring
    Update: Update - Bbot has rolled out a further fix for our order status page that resolves a bug causing abnormal load to our databases. They're monitoring the response times to see if they can downgrade the incident. Their engineers are continuing to work hard to resolve this issue.
  • Time: March 13, 2021, 11:05 p.m.
    Status: Monitoring
    Update: Bbot has identified a new fix for their order status page that should improve our guest checkout experience. Note: Messages configured to show on the order status screen will no longer be available as their engineers continue to look into resolving their remaining intermittent service issues. Thank you for your continued patience.
  • Time: March 13, 2021, 10:11 p.m.
    Status: Monitoring
    Update: Bbot has been identified the issue, and a fix and is monitoring response times. We will post an update as soon as the incident is downgraded.
  • Time: March 13, 2021, 8:50 p.m.
    Status: Investigating
    Update: Bbot is experiencing an outage at this time and is investigating this issue. We will follow up with an update within 1 hour. Thank you for your patience and understanding, and our apologies for the inconvenience caused.

Updates:

  • Time: Feb. 27, 2021, 10 p.m.
    Status: Resolved
    Update: This incident has been resolved. All Payments Operational.
  • Time: Feb. 27, 2021, 8:24 p.m.
    Status: Monitoring
    Update: All Payments Operational. Our team will still be monitoring the situation but at the moment no issues reported. Thank you for your patience in this matter.
  • Time: Feb. 27, 2021, 5:22 p.m.
    Status: Monitoring
    Update: This issue has been addressed and new payments should now be appearing. Existing payments should complete surfacing over time (likely within the next 3 hours). It may help to refresh or clear the browser's cache.
  • Time: Feb. 27, 2021, 2:03 p.m.
    Status: Monitoring
    Update: This issue started last night at 11:30pm EST and has affected any payments since. Our team has identified the cause and is currently awaiting the proper fix. Please be advised that once this issue is fixed, these payments will properly appear on the Reservation and Order Slideouts and within the Search Payments portion of SevenRooms. For the time being however, you will not be able to view or refund these payments. We will provide an update at 5pm EST or as updates come through.

Updates:

  • Time: Feb. 26, 2021, 10:10 p.m.
    Status: Resolved
    Update: This issue has been addressed and new payments should now be appearing as they are created.  Payments made between 11:30 PM EST last night should complete surfacing over time (likely within the next hour). It may help to refresh or clear the browser's cache.
  • Time: Feb. 26, 2021, 7:21 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 26, 2021, 7:20 p.m.
    Status: Identified
    Update: This issue started last night at 11:30pm EST and has affected any payments since. Our team has identified the cause and is currently awaiting the proper fix. Please be advised that once this issue is fixed, these payments will properly appear on the Reservation and Order Slideouts and within the Search Payments portion of SevenRooms. For the time being however, you will not be able to view or refund these payments. We will provide an update at 5pm EST or as updates come through.

Updates:

  • Time: Feb. 8, 2021, 7:35 p.m.
    Status: Resolved
    Update: As of 02/08 2:16 ET, the issue has been resolved and the region should be accessible again. Thank you for your patience and understanding.
  • Time: Feb. 8, 2021, 6:56 p.m.
    Status: Identified
    Update: We are currently investigating the issue with our elastic search, as it has temporarily gone down. Please feel free to check updates on their status page as well at https://status.elastic.co/, and we will provide everyone with updates at 3pm EST, at the latest.

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Frequently Asked Questions - SEVENROOMS

Is there a SEVENROOMS outage?
The current status of SEVENROOMS is: Systems Active
Where can I find the official status page of SEVENROOMS?
The official status page for SEVENROOMS is here
How can I get notified if SEVENROOMS is down or experiencing an outage?
To get notified of any status changes to SEVENROOMS, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SEVENROOMS every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SEVENROOMS do?
Boost your hospitality business with a comprehensive platform offering marketing, operations tools, guest analytics, and seamless integrations for success.

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