Is there an Shippeo outage?
Shippeo status: Systems Active
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Shippeo and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Shippeo and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Shippeo.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| EDI | Active |
| Onboarding Automation Center (OAC) | Active |
| Web platform | Active |
| Ocean features | Active |
| ETA Availability | Active |
| Events Tracking | Active |
| GPS Tracking | Active |
| Insights Dashboards | Active |
| Notifications | Active |
| Road features | Active |
| ETA Availability | Active |
| Events Tracking | Active |
| GPS tracking | Active |
| Insights Dashboards | Active |
| Mobile application | Active |
| Notifications | Active |
| Workflows | Active |
View the latest incidents for Shippeo and check for official updates:
Description: Dear users, On 23/09/2024 at 10:00 CEST, we experienced some instabilities with our Ocean integration services. Users may have encountered issues that prevented the correct integration of new milestones into existing orders from that date. Instead, updates for new milestones were integrated into newly duplicated orders without container references. Our technical team resolved the issue on 25/09/2024 at 18:00 CEST, and since that time, the integration has returned to normal functionality. Our technical team is currently in the process of replaying the missing events and cancelling the duplicated unexpected orders that were integrated.
Status: Resolved
Impact: None | Started At: Sept. 23, 2024, 8 a.m.
Description: Dear users, We observed a spike of errors 520 on the 19/09 between 20:45 and 21:00 CET. These errors caused flow-in requests to be rejected during that time frame. Please resend the flow-in requests back to Shippeo if you encountered any issue. Thank you for your understanding.
Status: Resolved
Impact: None | Started At: Sept. 19, 2024, 6:30 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Sept. 18, 2024, 7:23 a.m.
Description: Dear Users, On September 17th, from 14:30 to 16:00, our API server experienced some instabilities that impacted the processing of incoming requests. We are pleased to inform you that no data was lost during this time, although there were delays in processing requests. The issue has now been fully resolved, and services are operating normally. Thank you for your understanding.
Status: Resolved
Impact: None | Started At: Sept. 17, 2024, 12:30 p.m.
Description: Following a thorough investigation, the issue has been successfully resolved. To mitigate the problem and prevent future occurrences, we have scaled up the platform and implemented additional measures to enhance stability and performance. We sincerely apologize for any inconvenience caused by this disruption and greatly appreciate your patience and understanding throughout the resolution process.
Status: Resolved
Impact: None | Started At: Sept. 12, 2024, 12:15 p.m.
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