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Is there an ShootProof outage?

ShootProof status: Systems Active

Last checked: 5 minutes ago

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ShootProof outages and incidents

Outage and incident data over the last 30 days for ShootProof.

There have been 3 outages or incidents for ShootProof in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShootProof

Outlogger tracks the status of these components for Xero:

API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active
Component Status
API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active

Latest ShootProof outages and incidents.

View the latest incidents for ShootProof and check for official updates:

Updates:

  • Time: Aug. 19, 2023, 2:59 p.m.
    Status: Resolved
    Update: Instant Payouts are now available again.
  • Time: Aug. 19, 2023, 5:38 a.m.
    Status: Investigating
    Update: We are currently doing maintenance on Instant Payouts in ShootProof Pay. They are currently unavailable. We'll have additional updates within the next 24 hours.

Updates:

  • Time: July 5, 2023, 6:03 p.m.
    Status: Resolved
    Update: This has been resolved and ShootProof is working as expected. Issue Identified (Original Message): ShootProof is currently experiencing 500 Server Errors. We have identified the issue and are working as quickly as possible to get the systems back online.
  • Time: July 5, 2023, 5:08 p.m.
    Status: Monitoring
    Update: We have resolved the issue and will continue to monitor our system to ensure everything is working properly. Issue Identified (Original Message): ShootProof is currently experiencing 500 Server Errors. We have identified the issue and are working as quickly as possible to get the systems back online.
  • Time: July 5, 2023, 4:59 p.m.
    Status: Identified
    Update: ShootProof is currently experiencing 500 Server Errors. We have identified the issue and are working as quickly as possible to get the systems back online.

Updates:

  • Time: June 13, 2023, 11:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 7:52 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 13, 2023, 7:41 p.m.
    Status: Identified
    Update: Some of the services provided by ShootProof and ShootProof Pay are being impacted by an AWS Outage. Currently there's nothing you need to do on your end. Our team is working closely to ensure these services are restored as soon as possible.

Updates:

  • Time: May 24, 2023, 7:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 24, 2023, 7:06 p.m.
    Status: Investigating
    Update: Due to technical issues with our Support software, you may experience longer than usual response times to emails sent to [email protected]. Our Help Center is also temporarily unavailable. Thanks for your patience!

Updates:

  • Time: May 22, 2023, 9:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 22, 2023, 7:46 p.m.
    Status: Monitoring
    Update: The delivery of digital downloads does appear to be back on track and moving along as expected. We will continue to monitor this to make sure it says this way. Again, thank you for your patience!
  • Time: May 22, 2023, 5:28 p.m.
    Status: Identified
    Update: We are aware of an issue causing digital download requests to be delayed. We're currently investigating the cause and potential solutions. Thank you for your patience. We will keep you updated here as things progress.

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Frequently Asked Questions - ShootProof

Is there a ShootProof outage?
The current status of ShootProof is: Systems Active
Where can I find the official status page of ShootProof?
The official status page for ShootProof is here
How can I get notified if ShootProof is down or experiencing an outage?
To get notified of any status changes to ShootProof, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShootProof every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShootProof do?
This all-in-one software offers a beautiful online client photo gallery, management tools for photography clients, and commission-free sales.

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