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Is there an ShootProof outage?

ShootProof status: Systems Active

Last checked: 7 minutes ago

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ShootProof outages and incidents

Outage and incident data over the last 30 days for ShootProof.

There have been 3 outages or incidents for ShootProof in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShootProof

Outlogger tracks the status of these components for Xero:

API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active
Component Status
API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active

Latest ShootProof outages and incidents.

View the latest incidents for ShootProof and check for official updates:

Updates:

  • Time: May 19, 2023, 12:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 18, 2023, 8:55 p.m.
    Status: Identified
    Update: We've identified the cause of the digital download delays and are working towards a solution now. We'll be keeping you up to date as we work through it. Thank you for your patience!
  • Time: May 18, 2023, 8:34 p.m.
    Status: Investigating
    Update: We have received reports of digital download zip files not being delivered in a timely fashion and are currently investigating. We will make sure to keep you up to date as we look into this. Thank you for your patience.

Updates:

  • Time: May 3, 2023, 12:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2023, 9:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2023, 7:59 p.m.
    Status: Identified
    Update: Our team has identified an issue related to the Gallery page(s) not showing properly to studios inside of ShootProof. This involves the inability to move to other gallery pages and access archived galleries. The search functionality should still be working and accessible.

Updates:

  • Time: March 8, 2023, 5:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 8, 2023, 5:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 8, 2023, 3:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 8, 2023, 3:27 p.m.
    Status: Identified
    Update: We are aware of an issue that is making ShootProof.com run slowly or display errors for connectivity. We have identified the issues and are working to get this back online as quickly as possible.

Updates:

  • Time: March 6, 2023, 10:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 6, 2023, 8:04 p.m.
    Status: Monitoring
    Update: The ShootProof Pay Portal is back up and running. We are currently monitoring it to ensure everything is working as intended. Thanks again for your patience while we investigated.
  • Time: March 6, 2023, 7:54 p.m.
    Status: Investigating
    Update: We are currently investigating reports of the ShootProof Pay Portal not loading or being unresponsive. We will keep you up to date as we learn more. Thank you for your patience.

Updates:

  • Time: Feb. 21, 2023, 1:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2023, 12:27 p.m.
    Status: Monitoring
    Update: ShootProof Pay connectivity issues have been resolved and we will continue to monitor to ensure it remains active and in good standing.
  • Time: Feb. 21, 2023, noon
    Status: Investigating
    Update: We are working to identify and correct the connectivity issues related to ShootProof Pay. We will provide updates here as we move forward.

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Frequently Asked Questions - ShootProof

Is there a ShootProof outage?
The current status of ShootProof is: Systems Active
Where can I find the official status page of ShootProof?
The official status page for ShootProof is here
How can I get notified if ShootProof is down or experiencing an outage?
To get notified of any status changes to ShootProof, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShootProof every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShootProof do?
This all-in-one software offers a beautiful online client photo gallery, management tools for photography clients, and commission-free sales.

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