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Is there an ShootProof outage?

ShootProof status: Systems Active

Last checked: 36 seconds ago

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ShootProof outages and incidents

Outage and incident data over the last 30 days for ShootProof.

There have been 3 outages or incidents for ShootProof in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShootProof

Outlogger tracks the status of these components for Xero:

API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active
Component Status
API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active

Latest ShootProof outages and incidents.

View the latest incidents for ShootProof and check for official updates:

Updates:

  • Time: Feb. 21, 2023, 5:48 p.m.
    Status: Resolved
    Update: We have completed the system maintenance and all system is up and running as expected.
  • Time: Feb. 21, 2023, 10:59 a.m.
    Status: Monitoring
    Update: After conducting maintenance earlier today, we are now monitoring to ensure that everything functions as expected.
  • Time: Feb. 21, 2023, 10:05 a.m.
    Status: Identified
    Update: We are currently updating and undergoing maintenance for ShootProof. We will continue to update this page when the maintenance and updates are completed and also monitor our efforts to ensure there is minimal impact to you, our valued customers!

Updates:

  • Time: Feb. 1, 2023, 7:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2023, 6:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 1, 2023, 5:31 p.m.
    Status: Identified
    Update: We have identified the issue and working to implement a resolution.
  • Time: Feb. 1, 2023, 5:08 p.m.
    Status: Investigating
    Update: We are investigating an issue related to accessing galleries where an email address is required to enter a gallery. We will continue to post updates here as we move forward with resolution.

Updates:

  • Time: Nov. 28, 2022, 8:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2022, 4:43 p.m.
    Status: Monitoring
    Update: We believe to have identified the issue. A third party service used within the gallery is currently causing loading issues. We've made an update to circumvent this issue and galleries are loading as expected again. We will continue to monitor to ensure resolution. Thanks again for your patiene!
  • Time: Nov. 28, 2022, 2:59 p.m.
    Status: Investigating
    Update: We've received multiple reports and are currently investigating an issue centered around Client Galleries failing to load. We'll keep you up to date as we look into this issue. Thank you for your patience.

Updates:

  • Time: Nov. 22, 2022, 9:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2022, 7:16 p.m.
    Status: Monitoring
    Update: We have deployed a fix for the issue preventing different aspects of ShootProof from loading. Galleries, Contacts, Price Sheets, and Reports are all available again. We are going to continue to monitor the issue but everything is back up and running again. Thanks again for your patience!
  • Time: Nov. 22, 2022, 7:10 p.m.
    Status: Identified
    Update: Our development team believes to have identified the issue and is working towards a resolution. We appreciate your patience as we continue to work on getting back up and running. More updates to come!
  • Time: Nov. 22, 2022, 6:25 p.m.
    Status: Investigating
    Update: We are now hearing reports of Contacts, Price Sheets, and Reports also being affected by our current outage. We're investigating as fast as we can to find the cause and will make sure you remain up-to-date on any developments. Thank you for patience!
  • Time: Nov. 22, 2022, 6:01 p.m.
    Status: Investigating
    Update: We're hearing reports of issues centered around creating new galleries. We are currently investigating and will give you an update ASAP!

Updates:

  • Time: Oct. 17, 2022, 7:53 p.m.
    Status: Resolved
    Update: The emails are functioning optimally again and all of the queued messages have been sent out! Thanks again for your patience.
  • Time: Oct. 17, 2022, 5:42 p.m.
    Status: Monitoring
    Update: We've identified the issue in emails being delayed and have resolved it. We will continue to monitor this to make sure everything is running smoothly again. Thank you for your patience!
  • Time: Oct. 17, 2022, 5:34 p.m.
    Status: Investigating
    Update: We're hearing reports of emails not being sent out to clients properly. There is a significant backlog of emails being worked through. This is causing new messages to be delayed but all messages are sending properly in order. We're working through them as fast as we can and will keep you up to date as we investigate.

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Frequently Asked Questions - ShootProof

Is there a ShootProof outage?
The current status of ShootProof is: Systems Active
Where can I find the official status page of ShootProof?
The official status page for ShootProof is here
How can I get notified if ShootProof is down or experiencing an outage?
To get notified of any status changes to ShootProof, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShootProof every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShootProof do?
This all-in-one software offers a beautiful online client photo gallery, management tools for photography clients, and commission-free sales.

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