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Is there an Signifyd outage?

Signifyd status: Systems Active

Last checked: 7 minutes ago

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Signifyd outages and incidents

Outage and incident data over the last 30 days for Signifyd.

There have been 5 outages or incidents for Signifyd in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Signifyd

Outlogger tracks the status of these components for Xero:

Email Notifications Active
Order Review Active
BigCommerce Active
Shopify Active
API Active
Case retrieval Active
Webhooks Active
Console Active
Reporting Systems Active
Knowledge Base Community Active
Phone Systems Active
Signifyd.com Active
Ticketing Systems Active
Component Status
Email Notifications Active
Order Review Active
Active
BigCommerce Active
Shopify Active
Active
API Active
Case retrieval Active
Webhooks Active
Active
Console Active
Reporting Systems Active
Active
Knowledge Base Community Active
Phone Systems Active
Signifyd.com Active
Ticketing Systems Active

Latest Signifyd outages and incidents.

View the latest incidents for Signifyd and check for official updates:

Updates:

  • Time: Feb. 28, 2023, 3:43 a.m.
    Status: Resolved
    Update: The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
  • Time: Feb. 28, 2023, 1:32 a.m.
    Status: Identified
    Update: We are experiencing intermittent "API Server Errors". We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.

Updates:

  • Time: Feb. 23, 2023, 11:28 a.m.
    Status: Resolved
    Update: Signifyd had a brief "Console Login Error" which has now been resolved and all users should be able to log into the Signifyd Console successfully. No orders were affected during the issue and only Console Access was affected. If you continue to experience issues logging into the Signifyd console or seeing a blank page, please clear the browser cache and cookies then log back in the Signifyd Console once more. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Web hook Responses: Web hook responses are sent on all processed orders. Unsuccessful web hooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.

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Frequently Asked Questions - Signifyd

Is there a Signifyd outage?
The current status of Signifyd is: Systems Active
Where can I find the official status page of Signifyd?
The official status page for Signifyd is here
How can I get notified if Signifyd is down or experiencing an outage?
To get notified of any status changes to Signifyd, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Signifyd every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here