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Outage and incident data over the last 30 days for Signifyd.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Email Notifications | Active |
Order Review | Active |
3rd Party Integrations | Active |
BigCommerce | Active |
Shopify | Active |
API & Webhooks | Active |
API | Active |
Case retrieval | Active |
Webhooks | Active |
Console and Reporting | Active |
Console | Active |
Reporting Systems | Active |
Support | Active |
Knowledge Base Community | Active |
Phone Systems | Active |
Signifyd.com | Active |
Ticketing Systems | Active |
View the latest incidents for Signifyd and check for official updates:
Description: The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: None | Started At: April 25, 2023, 3:30 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: April 12, 2023, 12:23 a.m.
Description: The "Console Server Error" issue has been resolved and all users should be able to log into the Signifyd Console and access all services successfully. If you continue to experience issues logging into the Signifyd console or seeing a blank page, please try the following solution. https://community.signifyd.com/support/s/article/access-orders Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information. - Policy creation: Successful when creating, saving, or modifying a policy
Status: Resolved
Impact: Major | Started At: March 14, 2023, 8:23 p.m.
Description: Users are now able to successfully populate report data within the Signifyd “Reporting” systems and able to export information. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: Critical | Started At: March 7, 2023, 9:37 a.m.
Description: Users are now able to successfully populate report data within the Signifyd “Reporting” systems and able to export information. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: Critical | Started At: March 7, 2023, 8:45 a.m.
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