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Is there an Skedda outage?

Skedda status: Systems Active

Last checked: now

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Skedda outages and incidents

Outage and incident data over the last 30 days for Skedda.

There have been 0 outages or incidents for Skedda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skedda

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active
Component Status
Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active

Latest Skedda outages and incidents.

View the latest incidents for Skedda and check for official updates:

Updates:

  • Time: June 7, 2022, 4:41 p.m.
    Status: Resolved
    Update: No additional failures have been observed for 30min and we are marking this as resolved.
  • Time: June 7, 2022, 4:11 p.m.
    Status: Monitoring
    Update: Our transactional email service provider (MailGun) has notified us that they're working to resolve degraded API performance on their side that is responsible for this incident. Currently, a small percentage of Skedda emails are affected by this incident. Messages will not be lost, but will be automatically retried at 15-minute intervals until successfully sent. We continue to monitor MailGun's resolution efforts and will provide an update in 60min or as events warrant.
  • Time: June 7, 2022, 3:57 p.m.
    Status: Investigating
    Update: We're currently investigating a slight increase in error-responses to the API calls that our back-ends make to our transactional-email service. A small percentage of emails is currently affected. Skedda employs automatic retries when sending emails, however they may take longer to reach the inbox during this time. We thank you for your patience as we investigate this. We will provide an update within 60 minutes or as events warrant.

Updates:

  • Time: June 7, 2022, 4:41 p.m.
    Status: Resolved
    Update: No additional failures have been observed for 30min and we are marking this as resolved.
  • Time: June 7, 2022, 4:11 p.m.
    Status: Monitoring
    Update: Our transactional email service provider (MailGun) has notified us that they're working to resolve degraded API performance on their side that is responsible for this incident. Currently, a small percentage of Skedda emails are affected by this incident. Messages will not be lost, but will be automatically retried at 15-minute intervals until successfully sent. We continue to monitor MailGun's resolution efforts and will provide an update in 60min or as events warrant.
  • Time: June 7, 2022, 3:57 p.m.
    Status: Investigating
    Update: We're currently investigating a slight increase in error-responses to the API calls that our back-ends make to our transactional-email service. A small percentage of emails is currently affected. Skedda employs automatic retries when sending emails, however they may take longer to reach the inbox during this time. We thank you for your patience as we investigate this. We will provide an update within 60 minutes or as events warrant.

Updates:

  • Time: June 1, 2022, 12:10 p.m.
    Status: Resolved
    Update: Between approximately 11:41 UTC and 11:56 UTC we saw a slightly elevated level of errors coming from our web application. The rate was between approximately 1-2% of requests. Retrying requests likely would have succeeded. The underlying cause was identified to be transient service-unavailability issues at our Web-Application-Firewall layer. The incident is now resolved and we apologize for any inconvenience caused.
  • Time: June 1, 2022, 12:10 p.m.
    Status: Resolved
    Update: Between approximately 11:41 UTC and 11:56 UTC we saw a slightly elevated level of errors coming from our web application. The rate was between approximately 1-2% of requests. Retrying requests likely would have succeeded. The underlying cause was identified to be transient service-unavailability issues at our Web-Application-Firewall layer. The incident is now resolved and we apologize for any inconvenience caused.

Updates:

  • Time: May 30, 2022, 11:55 a.m.
    Status: Resolved
    Update: No further regressions have been observed and Azure has resolved the incident that was the cause of the issue. We're marking this incident as resolved now. Skedda's services are fully operational.
  • Time: May 30, 2022, 10:26 a.m.
    Status: Monitoring
    Update: Skedda engineers have observed that the performance is back to normal levels. The incident appears to be related to a current Microsoft Azure service problem in some geographies (https://status.azure.com/en-us/status). We are continuing to monitor for regressions, but at this time Skedda's services are operating normally.
  • Time: May 30, 2022, 10:02 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Initial investigations suggest that the issue may be isolated to Western Europe geographies. We will provide another update within 60 minutes or as events warrant.
  • Time: May 30, 2022, 9:48 a.m.
    Status: Investigating
    Update: We're currently noticing a slightly elevated level of errors and latency occurring on our services, affecting a small percentage of traffic. Skedda engineers are investigating this and we will provide another update in 60 minutes or as events warrant.

Updates:

  • Time: May 30, 2022, 11:55 a.m.
    Status: Resolved
    Update: No further regressions have been observed and Azure has resolved the incident that was the cause of the issue. We're marking this incident as resolved now. Skedda's services are fully operational.
  • Time: May 30, 2022, 10:26 a.m.
    Status: Monitoring
    Update: Skedda engineers have observed that the performance is back to normal levels. The incident appears to be related to a current Microsoft Azure service problem in some geographies (https://status.azure.com/en-us/status). We are continuing to monitor for regressions, but at this time Skedda's services are operating normally.
  • Time: May 30, 2022, 10:02 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Initial investigations suggest that the issue may be isolated to Western Europe geographies. We will provide another update within 60 minutes or as events warrant.
  • Time: May 30, 2022, 9:48 a.m.
    Status: Investigating
    Update: We're currently noticing a slightly elevated level of errors and latency occurring on our services, affecting a small percentage of traffic. Skedda engineers are investigating this and we will provide another update in 60 minutes or as events warrant.

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Frequently Asked Questions - Skedda

Is there a Skedda outage?
The current status of Skedda is: Systems Active
Where can I find the official status page of Skedda?
The official status page for Skedda is here
How can I get notified if Skedda is down or experiencing an outage?
To get notified of any status changes to Skedda, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skedda every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skedda do?
Skedda is a software that manages workplace resources such as desks, offices, and visitors, making administration seamless.

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