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Is there an Skedda outage?

Skedda status: Systems Active

Last checked: 7 minutes ago

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Skedda outages and incidents

Outage and incident data over the last 30 days for Skedda.

There have been 0 outages or incidents for Skedda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skedda

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active
Component Status
Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active

Latest Skedda outages and incidents.

View the latest incidents for Skedda and check for official updates:

Updates:

  • Time: April 29, 2022, 9:15 p.m.
    Status: Resolved
    Update: Stripe has resolved the incident (https://status.stripe.com/), and from our side we haven't seen any further errors for around 20 minutes, so we're closing this from our side too now. Have a great weekend!
  • Time: April 29, 2022, 8:54 p.m.
    Status: Monitoring
    Update: Stripe has posted an issue on its status page about current API issues: https://status.stripe.com/ On the Skedda side, payment-related requests (e.g. creating a booking that involves online payments) may fail with an error message. We invite you to refer to Stripe's status page linked above for tracking this incident. We'll post updates here as required and resolve the incident when Stripe does.

Updates:

  • Time: April 29, 2022, 9:15 p.m.
    Status: Resolved
    Update: Stripe has resolved the incident (https://status.stripe.com/), and from our side we haven't seen any further errors for around 20 minutes, so we're closing this from our side too now. Have a great weekend!
  • Time: April 29, 2022, 8:54 p.m.
    Status: Monitoring
    Update: Stripe has posted an issue on its status page about current API issues: https://status.stripe.com/ On the Skedda side, payment-related requests (e.g. creating a booking that involves online payments) may fail with an error message. We invite you to refer to Stripe's status page linked above for tracking this incident. We'll post updates here as required and resolve the incident when Stripe does.

Updates:

  • Time: April 12, 2022, 6:38 a.m.
    Status: Resolved
    Update: Between 23:00 UTC on 11 Apr 2022 and 03:11 UTC on 12 Apr 2022, some customers in New Zealand may have seen certificate errors when loading the Skedda app. The root cause was an incorrect configuration change by our hosting provider, Microsoft Azure, for a subset of POPs (Point of Presence) in New Zealand only, causing them to return incorrect responses. Other regions were not affected. The configuration change in New Zealand was reverted and the issue is now resolved. We apologize to our New Zealand customers for any inconvenience caused!

Updates:

  • Time: April 12, 2022, 6:38 a.m.
    Status: Resolved
    Update: Between 23:00 UTC on 11 Apr 2022 and 03:11 UTC on 12 Apr 2022, some customers in New Zealand may have seen certificate errors when loading the Skedda app. The root cause was an incorrect configuration change by our hosting provider, Microsoft Azure, for a subset of POPs (Point of Presence) in New Zealand only, causing them to return incorrect responses. Other regions were not affected. The configuration change in New Zealand was reverted and the issue is now resolved. We apologize to our New Zealand customers for any inconvenience caused!

Updates:

  • Time: March 16, 2022, 3:13 p.m.
    Status: Resolved
    Update: This incident has been resolved on the Intercom side and we are seeing normal operation of our support pages, so we are closing this now.
  • Time: March 16, 2022, 3:04 p.m.
    Status: Monitoring
    Update: The corresponding Intercom-tracked incident is here: https://www.intercomstatus.com/ . We will mark this incident as resolved when Intercom has resolved it from their side. At this time, the Skedda support pages continue to function normally.
  • Time: March 16, 2022, 2:56 p.m.
    Status: Monitoring
    Update: The support pages are showing signs of recovery and our internal testing shows that they are now reachable again. We will resolve this incident in the next few minutes if there are no further regressions.
  • Time: March 16, 2022, 2:55 p.m.
    Status: Monitoring
    Update: Skedda's support site, hosted at support.skedda.com, is currently showing server errors. Users may not be able to access Skedda support documents at this time. The support site is managed on our behalf by Intercom (one of Skedda's sub-contractors) and we are monitoring their resolution of this incident. As a workaround, users wishing to view a support page could search for the page in a search engine (like Google) and use the "cache" function of that search engine to view a cached copy of the page. The remainder of Skedda's services are unaffected at this time. We will provide an update within 60 minutes or as events warrant.

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Frequently Asked Questions - Skedda

Is there a Skedda outage?
The current status of Skedda is: Systems Active
Where can I find the official status page of Skedda?
The official status page for Skedda is here
How can I get notified if Skedda is down or experiencing an outage?
To get notified of any status changes to Skedda, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skedda every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skedda do?
Skedda is a software that manages workplace resources such as desks, offices, and visitors, making administration seamless.

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