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Is there an Skedda outage?

Skedda status: Systems Active

Last checked: 5 minutes ago

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Skedda outages and incidents

Outage and incident data over the last 30 days for Skedda.

There have been 0 outages or incidents for Skedda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skedda

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active
Component Status
Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active

Latest Skedda outages and incidents.

View the latest incidents for Skedda and check for official updates:

Updates:

  • Time: March 16, 2022, 3:13 p.m.
    Status: Resolved
    Update: This incident has been resolved on the Intercom side and we are seeing normal operation of our support pages, so we are closing this now.
  • Time: March 16, 2022, 3:04 p.m.
    Status: Monitoring
    Update: The corresponding Intercom-tracked incident is here: https://www.intercomstatus.com/ . We will mark this incident as resolved when Intercom has resolved it from their side. At this time, the Skedda support pages continue to function normally.
  • Time: March 16, 2022, 2:56 p.m.
    Status: Monitoring
    Update: The support pages are showing signs of recovery and our internal testing shows that they are now reachable again. We will resolve this incident in the next few minutes if there are no further regressions.
  • Time: March 16, 2022, 2:55 p.m.
    Status: Monitoring
    Update: Skedda's support site, hosted at support.skedda.com, is currently showing server errors. Users may not be able to access Skedda support documents at this time. The support site is managed on our behalf by Intercom (one of Skedda's sub-contractors) and we are monitoring their resolution of this incident. As a workaround, users wishing to view a support page could search for the page in a search engine (like Google) and use the "cache" function of that search engine to view a cached copy of the page. The remainder of Skedda's services are unaffected at this time. We will provide an update within 60 minutes or as events warrant.

Updates:

  • Time: Feb. 21, 2022, 8:04 p.m.
    Status: Resolved
    Update: We are now resolving this incident from our side as we've seen no further issues for 60 minutes. We expect our email service provider to mark it as resolved on their side soon as well. We will re-open the incident in the unlikely event that the situation regresses. We apologize for any inconvenience caused by delayed email messages and thank you for your understanding.
  • Time: Feb. 21, 2022, 7:26 p.m.
    Status: Monitoring
    Update: Our email service provider has implemented a fix for the issue and we are observing recovery. Messages may however still be delayed by some minutes considering the retry interval on Skedda's side and the backlog of messages on the email provider's side that built up during the incident. We will provide another update when the email service provider has marked the incident as resolved.
  • Time: Feb. 21, 2022, 7:14 p.m.
    Status: Monitoring
    Update: Our email service provider continues to investigate this incident, which is causing delayed delivery of Skedda transactional emails. We continue to monitor their progress and will provide an update within 60 minutes or as events warrant.
  • Time: Feb. 21, 2022, 6:42 p.m.
    Status: Monitoring
    Update: The cause of the issue lies at our email service provider's end, where it's currently being investigated. See here for more details: https://status.mailgun.com/ Skedda retries sending messages automatically and periodically, so Skedda users can still expect to receive all messages, however with some delay as a result of this incident. We will continue to monitor the resolution of this incident on the side of our provider and provide an update here within 60 minutes or as events warrant.
  • Time: Feb. 21, 2022, 6:37 p.m.
    Status: Investigating
    Update: Skedda engineers are currently investigating an alert related to the delivery of email messages. We will provide an update within 30 minutes or as events warrant.

Updates:

  • Time: Feb. 21, 2022, 8:04 p.m.
    Status: Resolved
    Update: We are now resolving this incident from our side as we've seen no further issues for 60 minutes. We expect our email service provider to mark it as resolved on their side soon as well. We will re-open the incident in the unlikely event that the situation regresses. We apologize for any inconvenience caused by delayed email messages and thank you for your understanding.
  • Time: Feb. 21, 2022, 7:26 p.m.
    Status: Monitoring
    Update: Our email service provider has implemented a fix for the issue and we are observing recovery. Messages may however still be delayed by some minutes considering the retry interval on Skedda's side and the backlog of messages on the email provider's side that built up during the incident. We will provide another update when the email service provider has marked the incident as resolved.
  • Time: Feb. 21, 2022, 7:14 p.m.
    Status: Monitoring
    Update: Our email service provider continues to investigate this incident, which is causing delayed delivery of Skedda transactional emails. We continue to monitor their progress and will provide an update within 60 minutes or as events warrant.
  • Time: Feb. 21, 2022, 6:42 p.m.
    Status: Monitoring
    Update: The cause of the issue lies at our email service provider's end, where it's currently being investigated. See here for more details: https://status.mailgun.com/ Skedda retries sending messages automatically and periodically, so Skedda users can still expect to receive all messages, however with some delay as a result of this incident. We will continue to monitor the resolution of this incident on the side of our provider and provide an update here within 60 minutes or as events warrant.
  • Time: Feb. 21, 2022, 6:37 p.m.
    Status: Investigating
    Update: Skedda engineers are currently investigating an alert related to the delivery of email messages. We will provide an update within 30 minutes or as events warrant.

Updates:

  • Time: Dec. 21, 2021, 10:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 21, 2021, 9:30 p.m.
    Status: Monitoring
    Update: Our marketing pages are reachable again and we're continuing to monitor. We'll mark this as resolved when our hosting provider has marked its incident as resolved.
  • Time: Dec. 21, 2021, 9:18 p.m.
    Status: Identified
    Update: The cause of the incident is a current incident upstream at the hosting provider of our marketing pages. The incident can be tracked here: https://status.webflow.com/
  • Time: Dec. 21, 2021, 9:17 p.m.
    Status: Investigating
    Update: We are investigating connection errors when accessing our www marketing pages. This incident is not affecting the Skedda application. Only the marketing pages at the URL www.skedda.com are affected. Users who wish to get to the login page can navigate to https://app.skedda.com/account/login directly. We will provide an update within 60 minutes or as events warrant.

Updates:

  • Time: Dec. 21, 2021, 10:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 21, 2021, 9:30 p.m.
    Status: Monitoring
    Update: Our marketing pages are reachable again and we're continuing to monitor. We'll mark this as resolved when our hosting provider has marked its incident as resolved.
  • Time: Dec. 21, 2021, 9:18 p.m.
    Status: Identified
    Update: The cause of the incident is a current incident upstream at the hosting provider of our marketing pages. The incident can be tracked here: https://status.webflow.com/
  • Time: Dec. 21, 2021, 9:17 p.m.
    Status: Investigating
    Update: We are investigating connection errors when accessing our www marketing pages. This incident is not affecting the Skedda application. Only the marketing pages at the URL www.skedda.com are affected. Users who wish to get to the login page can navigate to https://app.skedda.com/account/login directly. We will provide an update within 60 minutes or as events warrant.

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Frequently Asked Questions - Skedda

Is there a Skedda outage?
The current status of Skedda is: Systems Active
Where can I find the official status page of Skedda?
The official status page for Skedda is here
How can I get notified if Skedda is down or experiencing an outage?
To get notified of any status changes to Skedda, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skedda every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skedda do?
Skedda is a software that manages workplace resources such as desks, offices, and visitors, making administration seamless.

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