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Is there an Actito outage?

Actito status: Systems Active

Last checked: 5 minutes ago

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Actito outages and incidents

Outage and incident data over the last 30 days for Actito.

There have been 3 outages or incidents for Actito in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Actito

Outlogger tracks the status of these components for Xero:

API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Actito Distributed Marketing (ADM) Active
Actito Marketing Intelligence (AMI) Active
Actito Push Notifications (APN) Active
Actito Transactional Messaging Platform (ATMP) Active
TEST environment Active
Component Status
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
Actito Distributed Marketing (ADM) Active
Actito Marketing Intelligence (AMI) Active
Actito Push Notifications (APN) Active
Actito Transactional Messaging Platform (ATMP) Active
TEST environment Active

Latest Actito outages and incidents.

View the latest incidents for Actito and check for official updates:

Updates:

  • Time: Nov. 21, 2022, 8:26 a.m.
    Status: Resolved
    Update: We can confirm that all the backlog of events have been processed and that statistics are being processed at the normal speed.
  • Time: Nov. 18, 2022, 4:40 p.m.
    Status: Identified
    Update: E-mail campaign stats are now processed with a normal speed again. A substantial backlog is however still remaining. It is expected to be cauth up by tomorrow morning.
  • Time: Nov. 18, 2022, 10:38 a.m.
    Status: Investigating
    Update: We are encountering delays in the reporting of e-mail campaigns on ENV-0 and ENV-3. As a result, inconsistencies may appear in the reports. Interactions are recorded correctly but their processing is delayed. It will take around 3 hours to process the backlog of events.

Updates:

  • Time: Oct. 27, 2022, 4:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 26, 2022, 12:08 p.m.
    Status: Investigating
    Update: We are encountering an issue on the TEST environment. It is currently unavailable. Our IT teams are working on restoring it. This has no impact at all on any PRODUCTION environment.

Updates:

  • Time: Oct. 27, 2022, 4:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 26, 2022, 12:08 p.m.
    Status: Investigating
    Update: We are encountering an issue on the TEST environment. It is currently unavailable. Our IT teams are working on restoring it. This has no impact at all on any PRODUCTION environment.

Updates:

  • Time: Oct. 26, 2022, 7:59 a.m.
    Status: Resolved
    Update: This incident has been resolved. The root cause of the issue has now been identified and deactivated. Everything has been stabilized while IT is working on permanently fixing the issue.
  • Time: Oct. 25, 2022, 6:24 p.m.
    Status: Monitoring
    Update: ATMP has been stabilized. All services are operational. We keep monitoring it in the coming hours.
  • Time: Oct. 25, 2022, 5:58 p.m.
    Status: Investigating
    Update: The sending of e-mail campaigns has been stabilized on ENV-3 and all campaigns in the queue have been sent successfully. We continue to work on stabilizing ATMP.
  • Time: Oct. 25, 2022, 4:26 p.m.
    Status: Investigating
    Update: We are encountering instabilities on e-mails campaigns on ENV-3 and ATMP. The sending of e-mails can encounter errors and slowness. Our IT teams are investigating urgently.

Updates:

  • Time: Oct. 26, 2022, 7:59 a.m.
    Status: Resolved
    Update: This incident has been resolved. The root cause of the issue has now been identified and deactivated. Everything has been stabilized while IT is working on permanently fixing the issue.
  • Time: Oct. 25, 2022, 6:24 p.m.
    Status: Monitoring
    Update: ATMP has been stabilized. All services are operational. We keep monitoring it in the coming hours.
  • Time: Oct. 25, 2022, 5:58 p.m.
    Status: Investigating
    Update: The sending of e-mail campaigns has been stabilized on ENV-3 and all campaigns in the queue have been sent successfully. We continue to work on stabilizing ATMP.
  • Time: Oct. 25, 2022, 4:26 p.m.
    Status: Investigating
    Update: We are encountering instabilities on e-mails campaigns on ENV-3 and ATMP. The sending of e-mails can encounter errors and slowness. Our IT teams are investigating urgently.

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Frequently Asked Questions - Actito

Is there a Actito outage?
The current status of Actito is: Systems Active
Where can I find the official status page of Actito?
The official status page for Actito is here
How can I get notified if Actito is down or experiencing an outage?
To get notified of any status changes to Actito, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Actito every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Actito do?
Actito enables marketers to convert customer satisfaction into revenue. Explore their services and get in touch for more information.

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