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Is there an Actito outage?

Actito status: Systems Active

Last checked: 13 seconds ago

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Actito outages and incidents

Outage and incident data over the last 30 days for Actito.

There have been 2 outages or incidents for Actito in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Actito

Outlogger tracks the status of these components for Xero:

API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Actito Distributed Marketing (ADM) Active
Actito Marketing Intelligence (AMI) Active
Actito Push Notifications (APN) Active
Actito Transactional Messaging Platform (ATMP) Active
TEST environment Active
Component Status
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
Actito Distributed Marketing (ADM) Active
Actito Marketing Intelligence (AMI) Active
Actito Push Notifications (APN) Active
Actito Transactional Messaging Platform (ATMP) Active
TEST environment Active

Latest Actito outages and incidents.

View the latest incidents for Actito and check for official updates:

Updates:

  • Time: June 5, 2024, 10:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2024, 8:08 a.m.
    Status: Monitoring
    Update: Due to the incident, some email campaigns are delayed. We are working on resorbing the queue as fast as possible. We keep monitoring all services.
  • Time: June 5, 2024, 6:54 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2024, 6:31 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 5, 2024, 5:22 a.m.
    Status: Investigating
    Update: We currently have an issue on ENV-0, impacting most of the services on this environment Login in Actito licenses is not possible at the moment Our IT team is urgently working on fixing this problem.

Updates:

  • Time: May 15, 2024, 4:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 15, 2024, 4:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 15, 2024, 4:07 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: May 15, 2024, 4:07 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 9, 2024, 10:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 8, 2024, 6:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 8, 2024, 6:13 p.m.
    Status: Investigating
    Update: Our team is on site with our service provider's team to pursue investigations.
  • Time: April 8, 2024, 4:39 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 9, 2024, 10:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 8, 2024, 6:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 8, 2024, 6:13 p.m.
    Status: Investigating
    Update: Our team is on site with our service provider's team to pursue investigations.
  • Time: April 8, 2024, 4:39 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 8, 2024, 6:10 p.m.
    Status: Resolved
    Update: Closing this incident as we have opened another one with this monday's issue.
  • Time: April 5, 2024, 2:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. All systems are operational.
  • Time: April 4, 2024, 10:57 p.m.
    Status: Identified
    Update: Our team managed to put an alternate DNS service in place to serve ENV-3, ENV-1 and ATMP needs. Links and images in emails are becoming operational again, depending on DNS propagation delay. The email sending service on these environments will be restored when the DNS propagation will be completed. ENV-0 is still out of service at the moment. We are working on a solution to restore this service too.
  • Time: April 4, 2024, 8:39 p.m.
    Status: Identified
    Update: Our team is working on a solution to restore the DNS service that impacts ENV-3, ENV-1 and ATMP while our provider's technicians continue working on restoring the full network service.
  • Time: April 4, 2024, 6:50 p.m.
    Status: Identified
    Update: Our team is working on a mitigation solution to restore the service on another infrastructure
  • Time: April 4, 2024, 5:42 p.m.
    Status: Identified
    Update: We continue working with our provider's engineers to solve the network issue blocking all traffic on their side.
  • Time: April 4, 2024, 4:16 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 4, 2024, 2:44 p.m.
    Status: Identified
    Update: The issue has been identified as coming from our service provider. We are working with their team to solve the issue as soon as possible.
  • Time: April 4, 2024, 1:31 p.m.
    Status: Investigating
    Update: ATMP emails are also blocked currently. UI remains available.
  • Time: April 4, 2024, 11:30 a.m.
    Status: Investigating
    Update: Email sendings from ENV-3 and ENV-1 are impacted by this issue.Email campaigns are currently blocked on those environments.
  • Time: April 4, 2024, 10:22 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Actito

Is there a Actito outage?
The current status of Actito is: Systems Active
Where can I find the official status page of Actito?
The official status page for Actito is here
How can I get notified if Actito is down or experiencing an outage?
To get notified of any status changes to Actito, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Actito every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Actito do?
Actito enables marketers to convert customer satisfaction into revenue. Explore their services and get in touch for more information.

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