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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 9 minutes ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Feb. 23, 2023, 8:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 23, 2023, 7:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 23, 2023, 7:16 p.m.
    Status: Investigating
    Update: We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: Feb. 23, 2023, 3:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 23, 2023, 2:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 23, 2023, 2:40 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 23, 2023, 1:07 p.m.
    Status: Investigating
    Update: We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: Feb. 22, 2023, 7:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2023, 7:07 a.m.
    Status: Monitoring
    Update: The previously mentioned issues have been resolved. Users may continue to see issues with scene discoveries over the next 48 hours. Affected users can ask Alexa or Google to discover/sync their devices to resolve the issues.
  • Time: Feb. 22, 2023, 6:57 a.m.
    Status: Identified
    Update: Identified - Recently created or deleted scenes may not be shown correctly in Alexa or Google Home apps. Also, users might have experienced errors when executing scenes through Alexa or Google Home. We are currently investigating and will provide more details as available.
  • Time: Feb. 22, 2023, 6:56 a.m.
    Status: Investigating
    Update: Users may be experiencing issues with Scenes in Alexa app and Google Home App. Started on 02/23/23 10:00 PM in UTC
  • Time: Feb. 22, 2023, 6:42 a.m.
    Status: Investigating
    Update: Users may be experiencing issues with Scenes in Alexa App and Google Home App. We are currently investigating and will provide more details as available. Started on 02/23/23 10:00 PM in UTC

Updates:

  • Time: Feb. 16, 2023, 3:53 p.m.
    Status: Resolved
    Update: The Asia Pacific region was impacted by an incident impacting Linked Places that began on Wednesday, 11pm UTC. Users in this region may have encountered issues loading Linked Places and using automations that incorporate Linked Places. As of Thursday, 3:39pm UTC this incident has been resolved.

Updates:

  • Time: Feb. 21, 2023, 6:41 p.m.
    Status: Resolved
    Update: The issue has been resolved, however, a limited group of North American users had their lock code names deleted from Smart Lock Guest Access. In order to repair the lock code names users need to re-add them in the SmartLock Guest Access.
  • Time: Feb. 15, 2023, 9:19 p.m.
    Status: Identified
    Update: We've identified an issue where overly-verbose notifications were sent to users during our planned maintenance to migrate certain SmartLocks to our new Edge Platform.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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