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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 6 minutes ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Feb. 15, 2023, 2:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2023, 1:23 a.m.
    Status: Monitoring
    Update: The previously mentioned issues have been resolved. Users with Z-Wave Switch devices may continue to see issues with device control or automation execution over the next 12 hours while a fix for this device type is released to all users. Affected users can restart their hubs to immediately resolve the issue if desired.
  • Time: Feb. 15, 2023, 12:51 a.m.
    Status: Identified
    Update: Some users may be experiencing issues with device control and automation execution. Users may also receive inaccurate hub offline notifications during this time. We are currently investigating and will provide more details as available.
  • Time: Feb. 15, 2023, 12:14 a.m.
    Status: Investigating
    Update: Some users may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.

Updates:

  • Time: Feb. 15, 2023, 2:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2023, 1:23 a.m.
    Status: Monitoring
    Update: The previously mentioned issues have been resolved. Users with Z-Wave Switch devices may continue to see issues with device control or automation execution over the next 12 hours while a fix for this device type is released to all users. Affected users can restart their hubs to immediately resolve the issue if desired.
  • Time: Feb. 15, 2023, 12:18 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 14, 2023, 11:56 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 7, 2023, 11:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2023, 9:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 7, 2023, 7:56 p.m.
    Status: Identified
    Update: Some users may be experiencing delays or failures controlling devices through voice agents and executing Smartapp automations. The root cause has been identified and teams are working to stabilize the impacted platform features.

Updates:

  • Time: Jan. 19, 2023, 7:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 19, 2023, 5:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 19, 2023, 4:11 p.m.
    Status: Investigating
    Update: Users are experiencing issues with listing automations. We are investigating

Updates:

  • Time: Jan. 18, 2023, 2:16 a.m.
    Status: Resolved
    Update: The incident has been resolved. It's now possible to reinstall the smart locks smart app
  • Time: Jan. 18, 2023, 1:03 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 17, 2023, 7:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 17, 2023, 7:27 p.m.
    Status: Investigating
    Update: Users are experiencing issues with running and installing the Smart Locks SmartApp. We are investigating.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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