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Is there an SparkPost outage?

SparkPost status: Systems Active

Last checked: 4 minutes ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 4 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Active
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Active
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Active
SMTP Delivery - EUROPE Active
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Active
Transmissions API - EUROPE Active
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: May 23, 2024, 11:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2024, 8:12 p.m.
    Status: Monitoring
    Update: The Signals Reports and Metrics API are operational. Processes are running to load the backlog of data collected during this incident; customers will continue to see metrics data catch up over the next 3-5 hours.
  • Time: May 23, 2024, 6:51 p.m.
    Status: Monitoring
    Update: Some customers are reporting: - Slow Signals Reports page load times and timeouts - Errors on Metrics API We are continuing to optimize the data processing services.
  • Time: May 23, 2024, 5:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and Signals Reports are now loading and the Metrics API is operational. A process to upload the backlog of event data collected since 10:00 UTC today is now running; it will take a number of hours to process before it is available to the Signals Reports and Metrics API.
  • Time: May 23, 2024, 2:16 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue; all hands are on deck.
  • Time: May 23, 2024, 12:52 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 23, 2024, 12:37 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 23, 2024, 11:02 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 23, 2024, 10:07 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 23, 2024, 9:39 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 21, 2024, 7:32 p.m.
    Status: Resolved
    Update: All metrics data is current. This issue is resolved.
  • Time: May 21, 2024, 7:32 p.m.
    Status: Resolved
    Update: All metrics data is current. This issue is resolved.
  • Time: May 21, 2024, 6:25 p.m.
    Status: Monitoring
    Update: We are continuing to process the backlogged metrics data however it is taking longer than expected. At current rates we expect to have all backlogged data processed NLT 2030 UTC. All metrics data for periods up to approximately 1630 UTC has been processed and is available via the API and Signals Analytics web application.
  • Time: May 21, 2024, 6:25 p.m.
    Status: Monitoring
    Update: We are continuing to process the backlogged metrics data however it is taking longer than expected. At current rates we expect to have all backlogged data processed NLT 2030 UTC. All metrics data for periods up to approximately 1630 UTC has been processed and is available via the API and Signals Analytics web application.
  • Time: May 21, 2024, 3:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented for this issue and we are currently processing backlogged data. We currently estimate all data will be current by 1830UTC.
  • Time: May 21, 2024, 3:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented for this issue and we are currently processing backlogged data. We currently estimate all data will be current by 1830UTC.
  • Time: May 21, 2024, 3:10 p.m.
    Status: Investigating
    Update: We are investigating an issue with current metrics data not being available in the US since 0800UTC.
  • Time: May 21, 2024, 3:10 p.m.
    Status: Investigating
    Update: We are investigating an issue with current metrics data not being available in the US since 0800UTC.

Updates:

  • Time: May 3, 2024, 7:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 5:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 3, 2024, 5:10 p.m.
    Status: Investigating
    Update: The Metrics API and WebUI are currently having higher than expected return times.

Updates:

  • Time: May 3, 2024, 7:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 5:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 3, 2024, 5:10 p.m.
    Status: Investigating
    Update: The Metrics API and WebUI are currently having higher than expected return times.

Updates:

  • Time: May 2, 2024, 6:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2024, 6:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 30, 2024, 8:43 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 30, 2024, 8:43 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 30, 2024, 6:26 p.m.
    Status: Identified
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Webhooks are not impacted - all webhooks are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: April 30, 2024, 6:26 p.m.
    Status: Identified
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Webhooks are not impacted - all webhooks are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Systems Active
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
To get notified of any status changes to SparkPost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SparkPost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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