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Is there an Virtuoso outage?

Virtuoso status: Systems Active

Last checked: 7 minutes ago

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Virtuoso outages and incidents

Outage and incident data over the last 30 days for Virtuoso.

There have been 1 outages or incidents for Virtuoso in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Virtuoso

Outlogger tracks the status of these components for Xero:

Application & API Active
Bridge Active
Cross browser and real device testing Active
Integrations Active
Jobs and bot cluster Active
Component Status
Application & API Active
Bridge Active
Cross browser and real device testing Active
Integrations Active
Jobs and bot cluster Active

Latest Virtuoso outages and incidents.

View the latest incidents for Virtuoso and check for official updates:

Updates:

  • Time: Dec. 15, 2023, 2:37 p.m.
    Status: Resolved
    Update: Executions are now continuing as normal.
  • Time: Dec. 15, 2023, 2:33 p.m.
    Status: Monitoring
    Update: The fix has reached our production environments and we are continuing to monitor the situation. Executions are now starting to run.
  • Time: Dec. 15, 2023, 2:12 p.m.
    Status: Identified
    Update: We have identified the root cause of the issue and are working to implement a fix.
  • Time: Dec. 15, 2023, 2:03 p.m.
    Status: Investigating
    Update: We are observing a reduced launch rate for jobs on the Virtuoso cluster. We are investigating the issue and will provide an update when we have identified the cause.

Updates:

  • Time: Feb. 16, 2023, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2023, 4:02 p.m.
    Status: Monitoring
    Update: The delay in job launches has been resolved. We are continuing to monitor the services.
  • Time: Feb. 16, 2023, 3:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 16, 2023, 12:37 p.m.
    Status: Identified
    Update: We have added capacity that has substantially reduced the delay in job launches and are currently deploying a permanent fix.
  • Time: Feb. 16, 2023, 11:05 a.m.
    Status: Identified
    Update: We are continuing to work on reducing the delay in launching jobs. However, you should *not* need to cancel any running jobs. All jobs will be executed, with a delay compared to normal operations.
  • Time: Feb. 16, 2023, 10:14 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 16, 2023, 9:23 a.m.
    Status: Investigating
    Update: We are seeing higher queue times than normal for some executions and are investigating.

Updates:

  • Time: Feb. 16, 2023, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2023, 4:02 p.m.
    Status: Monitoring
    Update: The delay in job launches has been resolved. We are continuing to monitor the services.
  • Time: Feb. 16, 2023, 3:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 16, 2023, 12:37 p.m.
    Status: Identified
    Update: We have added capacity that has substantially reduced the delay in job launches and are currently deploying a permanent fix.
  • Time: Feb. 16, 2023, 11:05 a.m.
    Status: Identified
    Update: We are continuing to work on reducing the delay in launching jobs. However, you should *not* need to cancel any running jobs. All jobs will be executed, with a delay compared to normal operations.
  • Time: Feb. 16, 2023, 10:14 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 16, 2023, 9:23 a.m.
    Status: Investigating
    Update: We are seeing higher queue times than normal for some executions and are investigating.

Updates:

  • Time: Feb. 8, 2023, 4 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 8, 2023, 3:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 8, 2023, 2:41 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 8, 2023, 2:41 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 6, 2023, 5:27 p.m.
    Status: Postmortem
    Update: At around 16:41PM we started receiving error alerts indicating that screenshots and other captured data \(downloaded files, network logs\) could not be saved to our object storage backend. At around 17:11 we identified the cause and rolled out a fix by 17:18. While screenshots were not stored for some steps for jobs running within this period, other execution results were still collected, and executions continued uninterrupted. We recently changed the authentication mechanism that our execution backend uses to upload screenshots and other information during execution. The team released the latest platform to production today which included this change. However, our release automation did not make the necessary infrastructure changes at the same time which led to the failed authentication events.
  • Time: Feb. 6, 2023, 5:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2023, 5:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 6, 2023, 5:11 p.m.
    Status: Identified
    Update: We have identified an issue where for a small subset of browsers, screenshots are failing to be persisted.

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Frequently Asked Questions - Virtuoso

Is there a Virtuoso outage?
The current status of Virtuoso is: Systems Active
Where can I find the official status page of Virtuoso?
The official status page for Virtuoso is here
How can I get notified if Virtuoso is down or experiencing an outage?
To get notified of any status changes to Virtuoso, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Virtuoso every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Virtuoso do?
Virtuoso is a QA automation testing tool that combines Natural Language Programming and Robotic Process Automation for faster deployment and self-healing capabilities.

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