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Is there an Stitch outage?

Stitch status: Systems Active

Last checked: 10 minutes ago

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Stitch outages and incidents

Outage and incident data over the last 30 days for Stitch.

There have been 0 outages or incidents for Stitch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stitch

Outlogger tracks the status of these components for Xero:

api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active
Component Status
api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active

Latest Stitch outages and incidents.

View the latest incidents for Stitch and check for official updates:

Updates:

  • Time: May 22, 2023, 5:07 p.m.
    Status: Resolved
    Update: The user-interface has remained available and stable throughout our monitoring period.
  • Time: May 22, 2023, 4:32 p.m.
    Status: Monitoring
    Update: The user interface availability has been restored and we are continuing to monitor for stability.
  • Time: May 22, 2023, 4:07 p.m.
    Status: Identified
    Update: We've identified and are working to resolve a networking change that has affected the front-end availability.
  • Time: May 22, 2023, 3:49 p.m.
    Status: Investigating
    Update: Our team is currently investigating an issue that is preventing users from logging into and / or using the user-interface. We will provide updates as they become available.

Updates:

  • Time: Feb. 8, 2023, 5:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2023, 6:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 7, 2023, 4:27 p.m.
    Status: Investigating
    Update: Some load jobs are experiencing abnormal latency and taking longer than expected to complete. We are actively investigating this issue for a prompt resolution

Updates:

  • Time: Jan. 27, 2023, 10:49 p.m.
    Status: Resolved
    Update: Customers are now able to create new Shopify integrations successfully with our updated setup process. All existing Shopify connections remain unaffected and will continue to replicate data without issue.
  • Time: Jan. 27, 2023, 4:02 p.m.
    Status: Identified
    Update: Our team is working on an updated setup process for the Shopify integration. New Shopify connections are not available at this time and all existing Shopify connections will continuing to replicate data without issue.

Updates:

  • Time: Dec. 6, 2022, 2:03 p.m.
    Status: Resolved
    Update: Clients should be able to log in at this time.
  • Time: Dec. 5, 2022, 9:23 p.m.
    Status: Monitoring
    Update: Some users may face extended browser load times on various pages of the application as service levels return to normal. We are continuing to monitor impact as mitigating solutions are propagated.
  • Time: Dec. 5, 2022, 5:08 p.m.
    Status: Identified
    Update: Some users may face issues when logging in. The issue has been identified and solutions are being worked on.

Updates:

  • Time: Dec. 1, 2022, 3:54 p.m.
    Status: Resolved
    Update: There should no longer be issues with logging into the app.
  • Time: Dec. 1, 2022, 2:30 p.m.
    Status: Monitoring
    Update: The issue has been identified and fixes have been implemented. There may still be lingering issues but we are actively monitoring.
  • Time: Dec. 1, 2022, 9:34 a.m.
    Status: Investigating
    Update: We have identified an issue where users are unable to log into their accounts. We are currently investigating.

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Frequently Asked Questions - Stitch

Is there a Stitch outage?
The current status of Stitch is: Systems Active
Where can I find the official status page of Stitch?
The official status page for Stitch is here
How can I get notified if Stitch is down or experiencing an outage?
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