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Is there an Stripo outage?

Stripo status: Systems Active

Last checked: 5 minutes ago

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Stripo outages and incidents

Outage and incident data over the last 30 days for Stripo.

There have been 4 outages or incidents for Stripo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stripo

Outlogger tracks the status of these components for Xero:

Image Storage Active
Stripo Public API Active
AMP Validation Service Active
Billing Service Active
Countdown Timer Service Active
Documents Service Active
Draft Service Active
Editor Front-End part Active
Export Service Active
Guid Service Active
HTML Cleaner Service Active
Image Stock Service Active
Modules Service Active
Patches Service Active
PDF Creation Service Active
Smart-Elements Generation Service Active
Stripo Account Backend part Active
Stripo Account UI part Active
Testing Service Active
Thumbnail Generation Service Active
AMP Validation Service (plugin) Active
API Gateway Service (plugin) Active
Countdown Timer Service (plugin) Active
Documents Service (plugin) Active
Draft Service (plugin) Active
HTML Cleaner Service (plugin) Active
Image Stock Service (plugin) Active
Modules Service (plugin) Active
Patches Service (plugin) Active
Plugin Configuration Service (plugin) Active
Proxy Server (plugin) Active
Smart-Elements Generation Service (plugin) Active
Thumbnail Generation Service (plugin) Active
Component Status
Image Storage Active
Stripo Public API Active
Active
AMP Validation Service Active
Billing Service Active
Countdown Timer Service Active
Documents Service Active
Draft Service Active
Editor Front-End part Active
Export Service Active
Guid Service Active
HTML Cleaner Service Active
Image Stock Service Active
Modules Service Active
Patches Service Active
PDF Creation Service Active
Smart-Elements Generation Service Active
Stripo Account Backend part Active
Stripo Account UI part Active
Testing Service Active
Thumbnail Generation Service Active
Active
AMP Validation Service (plugin) Active
API Gateway Service (plugin) Active
Countdown Timer Service (plugin) Active
Documents Service (plugin) Active
Draft Service (plugin) Active
HTML Cleaner Service (plugin) Active
Image Stock Service (plugin) Active
Modules Service (plugin) Active
Patches Service (plugin) Active
Plugin Configuration Service (plugin) Active
Proxy Server (plugin) Active
Smart-Elements Generation Service (plugin) Active
Thumbnail Generation Service (plugin) Active

Latest Stripo outages and incidents.

View the latest incidents for Stripo and check for official updates:

Updates:

  • Time: July 22, 2024, 12:50 p.m.
    Status: Resolved
    Update: Our DevOps team has updated the configuration to ensure all necessary headers are properly whitelisted. The plugin can now be initialized without issues. The plugin is now fully functional, and users should no longer experience any initialization problems. We apologize for any inconvenience this incident may have caused and appreciate your patience while we worked to resolve it. Thank you for your understanding and continued support.
  • Time: July 22, 2024, 12:41 p.m.
    Status: Identified
    Update: Our team has identified the root cause of the plugin initialization issue. During the maintenance performed yesterday (details available here), we migrated our infrastructure from HTTP/1.1 to HTTP/2. Since this migration, we have received customer reports indicating that certain headers used in their requests are blocked. Our DevOps team has been working to add specific header fields to the whitelist as these requests come in. It appears there is a configuration issue within this process. We are continuing to work on resolving this configuration issue to ensure all necessary headers are allowed and the plugin can be initialized successfully.
  • Time: July 22, 2024, 12:33 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with our plugin infrastructure. Since 11:55 PM (UTC time), users have been unable to initialize the plugin due to a Cross-Origin Resource Sharing (CORS) error. This issue affects all users attempting to use the plugin, rendering it non-functional at this time.

Updates:

  • Time: July 19, 2024, 6:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 6:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 6:30 a.m.
    Status: Investigating
    Update: There might be an issue related to auto-saving the email templates inside the editor. The manual saving (using the getTemplate JS function) is still working fine as expected. Time (UTC) : 2024-07-19T06:30:34
  • Time: July 19, 2024, 6:30 a.m.
    Status: Investigating
    Update: There might be an issue related to auto-saving the email templates inside the editor. The manual saving (using the getTemplate JS function) is still working fine as expected. Time (UTC) : 2024-07-19T06:30:34

Updates:

  • Time: July 19, 2024, 6:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 6:27 a.m.
    Status: Investigating
    Update: There might be issues with validation of AMPHTML MIME part of your email templates while using compileEmail JS function or Compress Backend method. Time (UTC) : 2024-07-19T06:27:27
  • Time: July 19, 2024, 6:27 a.m.
    Status: Investigating
    Update: There might be issues with validation of AMPHTML MIME part of your email templates while using compileEmail JS function or Compress Backend method. Time (UTC) : 2024-07-19T06:27:27

Updates:

  • Time: July 19, 2024, 6:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 6:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 6:27 a.m.
    Status: Investigating
    Update: There might be issues while uploading customer’s images inside the editor. Time (UTC) : 2024-07-19T06:27:09
  • Time: July 19, 2024, 6:27 a.m.
    Status: Investigating
    Update: There might be issues while uploading customer’s images inside the editor. Time (UTC) : 2024-07-19T06:27:09

Updates:

  • Time: July 19, 2024, 6:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 6:27 a.m.
    Status: Investigating
    Update: There might be an issue in searching for new images Stock Images folder inside Image Gallery. Time (UTC) : 2024-07-19T06:26:44

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Frequently Asked Questions - Stripo

Is there a Stripo outage?
The current status of Stripo is: Systems Active
Where can I find the official status page of Stripo?
The official status page for Stripo is here
How can I get notified if Stripo is down or experiencing an outage?
To get notified of any status changes to Stripo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Stripo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Stripo do?
Stripo is a free email template builder that allows users to create professional and responsive emails quickly without any HTML skills. It can also be used to automate email production.