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Is there an Stripo outage?

Stripo status: Systems Active

Last checked: 56 seconds ago

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Stripo outages and incidents

Outage and incident data over the last 30 days for Stripo.

There have been 10 outages or incidents for Stripo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stripo

Outlogger tracks the status of these components for Xero:

Image Storage Active
Stripo Public API Active
AMP Validation Service Active
Billing Service Active
Countdown Timer Service Active
Documents Service Active
Draft Service Active
Editor Front-End part Active
Export Service Active
Guid Service Active
HTML Cleaner Service Active
Image Stock Service Active
Modules Service Active
Patches Service Active
PDF Creation Service Active
Smart-Elements Generation Service Active
Stripo Account Backend part Active
Stripo Account UI part Active
Testing Service Active
Thumbnail Generation Service Active
AMP Validation Service (plugin) Active
API Gateway Service (plugin) Active
Countdown Timer Service (plugin) Active
Documents Service (plugin) Active
Draft Service (plugin) Active
HTML Cleaner Service (plugin) Active
Image Stock Service (plugin) Active
Modules Service (plugin) Active
Patches Service (plugin) Active
Plugin Configuration Service (plugin) Active
Proxy Server (plugin) Active
Smart-Elements Generation Service (plugin) Active
Thumbnail Generation Service (plugin) Active
Component Status
Image Storage Active
Stripo Public API Active
Active
AMP Validation Service Active
Billing Service Active
Countdown Timer Service Active
Documents Service Active
Draft Service Active
Editor Front-End part Active
Export Service Active
Guid Service Active
HTML Cleaner Service Active
Image Stock Service Active
Modules Service Active
Patches Service Active
PDF Creation Service Active
Smart-Elements Generation Service Active
Stripo Account Backend part Active
Stripo Account UI part Active
Testing Service Active
Thumbnail Generation Service Active
Active
AMP Validation Service (plugin) Active
API Gateway Service (plugin) Active
Countdown Timer Service (plugin) Active
Documents Service (plugin) Active
Draft Service (plugin) Active
HTML Cleaner Service (plugin) Active
Image Stock Service (plugin) Active
Modules Service (plugin) Active
Patches Service (plugin) Active
Plugin Configuration Service (plugin) Active
Proxy Server (plugin) Active
Smart-Elements Generation Service (plugin) Active
Thumbnail Generation Service (plugin) Active

Latest Stripo outages and incidents.

View the latest incidents for Stripo and check for official updates:

Updates:

  • Time: June 27, 2024, 4:34 p.m.
    Status: Postmortem
    Update: **Incident Details** At approximately 14:49, our monitoring systems detected a significant spike in database loads. This increase in load caused delays in database queries and resulted in a slowdown of our services. Our engineering team was alerted immediately and began investigating the root cause of the issue. By 15:24, we were able to identify the source of the increased load and implemented measures to mitigate it. Normal service was restored, and the database load returned to acceptable levels. **Impact** During the service interruption, users may have experienced: * Delays in email template loading * Slow response times when accessing the Stripo.email platform * Temporary inability to save or send emails **Resolution** Our engineering team took the following actions to resolve the incident: 1. Identified the source of the increased database load. 2. Implemented load balancing measures to distribute the database queries more efficiently. 3. Optimized specific database queries to reduce processing time. **Preventive Measures** To prevent similar incidents in the future, we are taking the following steps: 1. Enhancing our monitoring systems to detect and alert us to abnormal load patterns more quickly. 2. Conducting a thorough review of our database infrastructure to identify and address potential bottlenecks. 3. Implementing additional load balancing solutions to ensure better distribution of database queries. We apologize for any inconvenience this incident may have caused and appreciate your patience and understanding as we worked to resolve the issue. Our team is committed to ensuring the reliability and performance of our services.
  • Time: June 27, 2024, 4:30 p.m.
    Status: Resolved
    Update: On June 27, 2024, between 14:49 and 15:24 UTC, Stripo service experienced a service interruption. This interruption was due to an unexpected increase in the loads on our database.

Updates:

  • Time: June 27, 2024, 4:34 p.m.
    Status: Postmortem
    Update: **Incident Details** At approximately 14:49, our monitoring systems detected a significant spike in database loads. This increase in load caused delays in database queries and resulted in a slowdown of our services. Our engineering team was alerted immediately and began investigating the root cause of the issue. By 15:24, we were able to identify the source of the increased load and implemented measures to mitigate it. Normal service was restored, and the database load returned to acceptable levels. **Impact** During the service interruption, users may have experienced: * Delays in email template loading * Slow response times when accessing the Stripo.email platform * Temporary inability to save or send emails **Resolution** Our engineering team took the following actions to resolve the incident: 1. Identified the source of the increased database load. 2. Implemented load balancing measures to distribute the database queries more efficiently. 3. Optimized specific database queries to reduce processing time. **Preventive Measures** To prevent similar incidents in the future, we are taking the following steps: 1. Enhancing our monitoring systems to detect and alert us to abnormal load patterns more quickly. 2. Conducting a thorough review of our database infrastructure to identify and address potential bottlenecks. 3. Implementing additional load balancing solutions to ensure better distribution of database queries. We apologize for any inconvenience this incident may have caused and appreciate your patience and understanding as we worked to resolve the issue. Our team is committed to ensuring the reliability and performance of our services.
  • Time: June 27, 2024, 4:30 p.m.
    Status: Resolved
    Update: On June 27, 2024, between 14:49 and 15:24 UTC, Stripo service experienced a service interruption. This interruption was due to an unexpected increase in the loads on our database.

Updates:

  • Time: June 26, 2024, 11:13 a.m.
    Status: Resolved
    Update: Today, between 10:13 and 10:27 UTC, an unexpected issue occurred during an infrastructure upgrade to improve service speed by transitioning from HTTPS 1.1 to the H2 protocol. This change inadvertently caused an authentication error during initialization, which our status page did not detect immediately due to all microservices continuing to run. However, internal monitors identified the problem, prompting our DevOps team to revert the changes swiftly. Despite the rapid response, this incident led to a brief period of downtime. We apologize for any inconvenience this may have caused. Our team is thoroughly investigating why the modifications that were successfully tested in our staging environment did not perform as expected in the production infrastructure. Next Steps: We are committed to ensuring the reliability of our services and are closely examining this incident to prevent future occurrences. We will keep our users updated as we implement further improvements. Thank you for your understanding and patience.

Updates:

  • Time: June 26, 2024, 11:13 a.m.
    Status: Resolved
    Update: Today, between 10:13 and 10:27 UTC, an unexpected issue occurred during an infrastructure upgrade to improve service speed by transitioning from HTTPS 1.1 to the H2 protocol. This change inadvertently caused an authentication error during initialization, which our status page did not detect immediately due to all microservices continuing to run. However, internal monitors identified the problem, prompting our DevOps team to revert the changes swiftly. Despite the rapid response, this incident led to a brief period of downtime. We apologize for any inconvenience this may have caused. Our team is thoroughly investigating why the modifications that were successfully tested in our staging environment did not perform as expected in the production infrastructure. Next Steps: We are committed to ensuring the reliability of our services and are closely examining this incident to prevent future occurrences. We will keep our users updated as we implement further improvements. Thank you for your understanding and patience.

Updates:

  • Time: June 20, 2024, 2:30 p.m.
    Status: Postmortem
    Update: **Root Cause:** The incident was caused by a type issue during the release process, which was inadvertently introduced by our DevOps engineers. **Resolution:** Immediate actions were taken to resolve the issue, and service was fully restored by 14:22 UTC. **Preventive Measures:** To prevent such incidents in the future, we have implemented additional checks and safeguards in our release process. This includes enhanced code review procedures and improved deployment protocols to ensure the stability and reliability of our services. We apologize for any inconvenience caused and appreciate your understanding.
  • Time: June 20, 2024, 2:30 p.m.
    Status: Resolved
    Update: On June 20, 2024, at 14:09 UTC, the Stripo plugin experienced an outage due to an issue encountered during the release of the editor. This outage resulted in the temporary unavailability of the main stripo.js file. The issue persisted until 14:22 UTC, causing a disruption of service for a total of 13 minutes.

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Frequently Asked Questions - Stripo

Is there a Stripo outage?
The current status of Stripo is: Systems Active
Where can I find the official status page of Stripo?
The official status page for Stripo is here
How can I get notified if Stripo is down or experiencing an outage?
To get notified of any status changes to Stripo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Stripo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Stripo do?
Stripo is a free email template builder that allows users to create professional and responsive emails quickly without any HTML skills. It can also be used to automate email production.