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Is there an Stripo outage?

Stripo status: Systems Active

Last checked: 4 minutes ago

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Stripo outages and incidents

Outage and incident data over the last 30 days for Stripo.

There have been 10 outages or incidents for Stripo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stripo

Outlogger tracks the status of these components for Xero:

Image Storage Active
Stripo Public API Active
AMP Validation Service Active
Billing Service Active
Countdown Timer Service Active
Documents Service Active
Draft Service Active
Editor Front-End part Active
Export Service Active
Guid Service Active
HTML Cleaner Service Active
Image Stock Service Active
Modules Service Active
Patches Service Active
PDF Creation Service Active
Smart-Elements Generation Service Active
Stripo Account Backend part Active
Stripo Account UI part Active
Testing Service Active
Thumbnail Generation Service Active
AMP Validation Service (plugin) Active
API Gateway Service (plugin) Active
Countdown Timer Service (plugin) Active
Documents Service (plugin) Active
Draft Service (plugin) Active
HTML Cleaner Service (plugin) Active
Image Stock Service (plugin) Active
Modules Service (plugin) Active
Patches Service (plugin) Active
Plugin Configuration Service (plugin) Active
Proxy Server (plugin) Active
Smart-Elements Generation Service (plugin) Active
Thumbnail Generation Service (plugin) Active
Component Status
Image Storage Active
Stripo Public API Active
Active
AMP Validation Service Active
Billing Service Active
Countdown Timer Service Active
Documents Service Active
Draft Service Active
Editor Front-End part Active
Export Service Active
Guid Service Active
HTML Cleaner Service Active
Image Stock Service Active
Modules Service Active
Patches Service Active
PDF Creation Service Active
Smart-Elements Generation Service Active
Stripo Account Backend part Active
Stripo Account UI part Active
Testing Service Active
Thumbnail Generation Service Active
Active
AMP Validation Service (plugin) Active
API Gateway Service (plugin) Active
Countdown Timer Service (plugin) Active
Documents Service (plugin) Active
Draft Service (plugin) Active
HTML Cleaner Service (plugin) Active
Image Stock Service (plugin) Active
Modules Service (plugin) Active
Patches Service (plugin) Active
Plugin Configuration Service (plugin) Active
Proxy Server (plugin) Active
Smart-Elements Generation Service (plugin) Active
Thumbnail Generation Service (plugin) Active

Latest Stripo outages and incidents.

View the latest incidents for Stripo and check for official updates:

Updates:

  • Time: June 19, 2024, 9:36 a.m.
    Status: Postmortem
    Update: ## Incident Details ### Impact: Some users experienced failures when attempting to export emails and templates to HTML using the Stripo API. The errors were not occurring for every request, leading to an inconsistent user experience. This issue may have caused delays and additional workload for users attempting multiple exports to achieve successful results. ### Root Cause: The exact root cause was traced to a specific set of conditions within the Stripo API's export functionality. Detailed technical analysis revealed that under certain conditions, the API's error-handling mechanism was not properly managing edge cases, resulting in unexpected errors. ### Conclusion: The intermittent errors encountered during the export of emails and templates to HTML via the Stripo API have been resolved. We apologize for any inconvenience caused and appreciate our users' patience and understanding. Our team is committed to continuous improvement and ensuring a reliable user experience. For further information or questions, please contact: [email protected]
  • Time: June 19, 2024, 9:36 a.m.
    Status: Resolved
    Update: Date of Incident: 2024-6-13 Date of Resolution: 2024-6-18 Incident Summary: The Stripo API, used for exporting emails and templates to HTML, was intermittently returning unexpected errors. These errors were not consistent, making the issue difficult to reproduce and diagnose. Despite the intermittent nature of the problem, our team was able to identify and resolve the issue on the 18th of June.

Updates:

  • Time: June 17, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 3:07 p.m.
    Status: Investigating
    Update: There might be an issue related to auto-saving the email templates inside the customer’s account. The manual saving is still working fine as expected. Time (UTC) : 2024-06-17T15:07:05

Updates:

  • Time: June 17, 2024, 3:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 3:06 p.m.
    Status: Investigating
    Update: There might be an issue related to auto-saving the email templates inside the customer’s account. The manual saving is still working fine as expected. Time (UTC) : 2024-06-17T15:06:40

Updates:

  • Time: June 17, 2024, 3:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 3:06 p.m.
    Status: Investigating
    Update: There might be an issue related to auto-saving the email templates inside the customer’s account. The manual saving is still working fine as expected. Time (UTC) : 2024-06-17T15:06:40

Updates:

  • Time: June 13, 2024, 11:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2024, 11:19 p.m.
    Status: Investigating
    Update: There might be issues while uploading customer’s images inside the editor. Time (UTC) : 2024-06-13T23:19:09

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Frequently Asked Questions - Stripo

Is there a Stripo outage?
The current status of Stripo is: Systems Active
Where can I find the official status page of Stripo?
The official status page for Stripo is here
How can I get notified if Stripo is down or experiencing an outage?
To get notified of any status changes to Stripo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Stripo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Stripo do?
Stripo is a free email template builder that allows users to create professional and responsive emails quickly without any HTML skills. It can also be used to automate email production.

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