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Is there an Superhuman outage?

Superhuman status: Systems Active

Last checked: 8 minutes ago

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Superhuman outages and incidents

Outage and incident data over the last 30 days for Superhuman.

There have been 0 outages or incidents for Superhuman in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Superhuman

Outlogger tracks the status of these components for Xero:

Email sending Active
Google Apps Gmail Active
HubSpot APIs Active
Salesforce Active
Superhuman Active
Component Status
Email sending Active
Google Apps Gmail Active
HubSpot APIs Active
Salesforce Active
Superhuman Active

Latest Superhuman outages and incidents.

View the latest incidents for Superhuman and check for official updates:

Updates:

  • Time: Aug. 26, 2024, 11:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 26, 2024, 10:36 p.m.
    Status: Monitoring
    Update: The number of failures has decreased and we are currently monitoring the issue.
  • Time: Aug. 26, 2024, 2:59 p.m.
    Status: Investigating
    Update: We are seeing a number of send failures for Microsoft users. We are investigating the issue and will continue to update here as we know more.

Updates:

  • Time: Aug. 9, 2024, 12:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 9, 2024, midnight
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results.
  • Time: Aug. 8, 2024, 9:03 p.m.
    Status: Investigating
    Update: Gmail has updated their status page to show degraded service to sending emails and saving drafts with attachments. This is likely related, but we'll continue to investigate to confirm, and update here as we know more.
  • Time: Aug. 8, 2024, 8:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 8, 2024, 8:34 p.m.
    Status: Investigating
    Update: We're seeing a number of sends fail for some gmail users. We're investigating this issue and will continue to update here as we know more.

Updates:

  • Time: June 17, 2024, 7:26 p.m.
    Status: Resolved
    Update: This incident was resolved. It was caused by slow responses from Gmail's API.
  • Time: June 17, 2024, 5:54 p.m.
    Status: Monitoring
    Update: Notifications are back to normal; we are still monitoring the system
  • Time: June 17, 2024, 4:06 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 20, 2024, 11:37 p.m.
    Status: Resolved
    Update: This incident has been resolved. All delayed sends should now be processed and delivered. Any outliers will be contacted shortly.
  • Time: May 20, 2024, 10:58 p.m.
    Status: Monitoring
    Update: We have identified the issue and deployed a fix. The backend now appears stable and returning to normal. We are continuing to monitor to ensure we are fully stable. We will report here once we've confirmed we are fully stable.
  • Time: May 20, 2024, 10:41 p.m.
    Status: Investigating
    Update: We are experiencing an issue with backend slowness and disruptions. Some percentage of API calls are failing and sends are delayed. We are investigating the issue and will continue to report our findings here.

Updates:

  • Time: Jan. 19, 2024, 12:55 a.m.
    Status: Resolved
    Update: From our investigation it appears some users were experiencing attachment upload issues. Possibly related to their antivirus software interfering with the Superhuman app's locally stored files. We've put in an initial fix and updated the client error reporting when encountering the error. A small number of users may see an upload error while adding an attachment in compose. If you encounter this don't hesitate to reach out to [email protected]. We're continuing our investigation to resolve the final remaining upload errors.
  • Time: Jan. 17, 2024, 9:48 p.m.
    Status: Investigating
    Update: We are still actively investigating the issue and we will continue to keep you updated on our progress.
  • Time: Jan. 17, 2024, 7:04 p.m.
    Status: Investigating
    Update: We are currently addressing an issue with the attachment upload feature on the Superhuman browser client. Some users may have encountered difficulties when attempting to upload attachments, resulting in files appearing with a size of 0kb and only a file name being present. Please be assured that our team is actively investigating this issue, and we are committed to resolving it as quickly as possible. We understand the importance of this feature in your workflow and will keep you updated on our progress.

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Frequently Asked Questions - Superhuman

Is there a Superhuman outage?
The current status of Superhuman is: Systems Active
Where can I find the official status page of Superhuman?
The official status page for Superhuman is here
How can I get notified if Superhuman is down or experiencing an outage?
To get notified of any status changes to Superhuman, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Superhuman every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Superhuman do?
A speedy email service that is enjoyable and hassle-free, saving you four hours of time each week.

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