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Is there an SynergySuite outage?

SynergySuite status: Systems Active

Last checked: 4 minutes ago

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SynergySuite outages and incidents

Outage and incident data over the last 30 days for SynergySuite.

There have been 0 outages or incidents for SynergySuite in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SynergySuite

Outlogger tracks the status of these components for Xero:

Data Services Active
EDI Active
Mobile Applications Active
POS Integrations Active
Tableau Active
Web Interface Active
Component Status
Data Services Active
EDI Active
Mobile Applications Active
POS Integrations Active
Tableau Active
Web Interface Active

Latest SynergySuite outages and incidents.

View the latest incidents for SynergySuite and check for official updates:

Updates:

  • Time: May 1, 2023, 12:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 1, 2023, 12:39 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 1, 2023, 12:36 p.m.
    Status: Monitoring
    Update: The issue has been resolved.
  • Time: May 1, 2023, 10:05 a.m.
    Status: Monitoring
    Update: There is currently delays making some data available in Tableau. This is primarily affecting the pos read details datasource.
  • Time: May 1, 2023, 10:05 a.m.
    Status: Monitoring
    Update: There is currently delays making some data available in Tableau. This is primarily affecting the pos read details datasource.

Updates:

  • Time: April 24, 2023, 12:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2023, 9:16 p.m.
    Status: Investigating
    Update: Some reports are failing to load correctly.

Updates:

  • Time: April 24, 2023, 12:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2023, 9:16 p.m.
    Status: Investigating
    Update: Some reports are failing to load correctly.

Updates:

  • Time: March 31, 2023, 10:14 a.m.
    Status: Resolved
    Update: The issue with sending rates has been resolved. Some previously backlogged emails may take a little time before retrying to send but should send successfully
  • Time: March 30, 2023, 5:25 p.m.
    Status: Identified
    Update: Some emails sent by Synergysuite are experiencing delays in processing caused by a temporarily reduced sending rate. We are working with our email service provider to try to resolve the current reduced sending rate as soon as possible

Updates:

  • Time: March 31, 2023, 10:14 a.m.
    Status: Resolved
    Update: The issue with sending rates has been resolved. Some previously backlogged emails may take a little time before retrying to send but should send successfully
  • Time: March 30, 2023, 5:25 p.m.
    Status: Identified
    Update: Some emails sent by Synergysuite are experiencing delays in processing caused by a temporarily reduced sending rate. We are working with our email service provider to try to resolve the current reduced sending rate as soon as possible

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Frequently Asked Questions - SynergySuite

Is there a SynergySuite outage?
The current status of SynergySuite is: Systems Active
Where can I find the official status page of SynergySuite?
The official status page for SynergySuite is here
How can I get notified if SynergySuite is down or experiencing an outage?
To get notified of any status changes to SynergySuite, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SynergySuite every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SynergySuite do?
SynergySuite's cloud-based software enables efficient management of back-of-house operations, including inventory, purchasing, employee scheduling, and more, accessible via mobile devices.

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