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Outage and incident data over the last 30 days for SynergySuite.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Data Services | Active |
EDI | Active |
Mobile Applications | Active |
POS Integrations | Active |
Tableau | Active |
Web Interface | Active |
View the latest incidents for SynergySuite and check for official updates:
Description: Tableau server configuration has been updated and all services are running as normal
Status: Resolved
Impact: Major | Started At: March 20, 2022, 8:07 p.m.
Description: Tableau server configuration has been updated and all services are running as normal
Status: Resolved
Impact: Major | Started At: March 20, 2022, 8:07 p.m.
Description: SynergySuite has detected an elevated number of errors which affected users ability to use the system.
Status: Resolved
Impact: None | Started At: Feb. 23, 2022, 8:30 a.m.
Description: SynergySuite has detected an elevated number of errors which affected users ability to use the system.
Status: Resolved
Impact: None | Started At: Feb. 23, 2022, 8:30 a.m.
Description: Requests passing through the API V2 and POS API experienced degraded performance due to an issue with a dependency. This caused partial failures when loading some aspects of the web interface and some failed site agent uploads. These uploads were later retried automatically. Once the dependency was identified it was reinitialised with replacement instances. Request failure rate returned to normal within 25 minutes and the performance was further monitored
Status: Resolved
Impact: None | Started At: Feb. 18, 2022, 6:21 a.m.
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