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Is there an Tango Card outage?

Tango Card status: Systems Active

Last checked: 3 minutes ago

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Tango Card outages and incidents

Outage and incident data over the last 30 days for Tango Card.

There have been 1 outages or incidents for Tango Card in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tango Card

Outlogger tracks the status of these components for Xero:

Help Centers Active
Item Active
Landing Page Active
RaaS API v2 - Production Active
RaaS API v2 - Sandbox Active
Reward Link - Production Active
Reward Link - Sandbox Active
Rewards Genius - Production Active
Tango Card website Active
Component Status
Help Centers Active
Item Active
Landing Page Active
RaaS API v2 - Production Active
RaaS API v2 - Sandbox Active
Reward Link - Production Active
Reward Link - Sandbox Active
Rewards Genius - Production Active
Tango Card website Active

Latest Tango Card outages and incidents.

View the latest incidents for Tango Card and check for official updates:

Updates:

  • Time: Nov. 13, 2024, 2:43 a.m.
    Status: Resolved
    Update: Errors have resolved and systems are back to normal. We will continue monitoring.
  • Time: Nov. 13, 2024, 1:01 a.m.
    Status: Investigating
    Update: We are currently investigating some intermittent latency across Tango products.

Updates:

  • Time: Nov. 1, 2024, 9:21 p.m.
    Status: Resolved
    Update: An update to the Tango portal was released at 10:37am PT that inadvertently completely disabled resends for Reward Links. That update was been reverted at 1:38pm PT and proper functionality has returned. If you experienced this behavior, please retry as issue has been resolved.

Updates:

  • Time: Oct. 28, 2024, 9:02 p.m.
    Status: Resolved
    Update: This incident has been resolved and Sandbox will continue to be monitored closely.
  • Time: Oct. 28, 2024, 9:01 p.m.
    Status: Investigating
    Update: A memory issue is causing catalogs in Tango portal sandbox to not load properly.

Updates:

  • Time: Oct. 16, 2024, 2:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 11, 2024, 4:30 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 9, 2024, 6:17 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Sept. 7, 2024, 5:25 a.m.
    Status: Investigating
    Update: Customers cannot add funds to their account via ACH in Tango Portal. We are investigating this issue and do not currently have an ETA for resolution. Until it is resolved, customers who wish to fund their account can use a credit card or contact [email protected] for assistance. Funding via credit card is working properly. However, customers may need to refresh their browser tab to confirm that the credit card transaction has completed successfully.
  • Time: Sept. 7, 2024, 1:10 a.m.
    Status: Investigating
    Update: Customers cannot add funds to their account via ACH in Tango Portal. We are investigating this issue and do not currently have an ETA for resolution.

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Frequently Asked Questions - Tango Card

Is there a Tango Card outage?
The current status of Tango Card is: Systems Active
Where can I find the official status page of Tango Card?
The official status page for Tango Card is here
How can I get notified if Tango Card is down or experiencing an outage?
To get notified of any status changes to Tango Card, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tango Card every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tango Card do?
Tango Card simplifies the process of sending gift and prepaid cards as rewards, enhancing the effectiveness of your incentive program.

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