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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 2 minutes ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: Oct. 17, 2024, 9:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2024, 9:14 p.m.
    Status: Monitoring
    Update: All Ubiquiti event ingestion is now current. We will continue to monitor all SIEM ingestion prior to marking this incident resolved.
  • Time: Oct. 17, 2024, 6:28 p.m.
    Status: Identified
    Update: All SIEM events are current except for the Ubiquiti backlog. We will be processing these events throughout the afternoon and closely monitoring for any negative impacts on ingestion of other event types. Another update will be provided as soon as possible.
  • Time: Oct. 17, 2024, 4:34 p.m.
    Status: Identified
    Update: We have determined that delays for Ubiquiti integration events were leading to ingestion delays for other event types. We have temporarily disabled Ubiquiti ingestion to allow all other event types to ingest at normal rates. The team will continue to work on a fix for Ubiquiti integration ingestion delays. Another update will be provided as soon as possible.
  • Time: Oct. 17, 2024, 4:10 p.m.
    Status: Investigating
    Update: The team is investigating delays in ingestion for a subset of SIEM events. All data is intact and we will provide another update as soon as possible.

Updates:

  • Time: Oct. 11, 2024, 6:54 p.m.
    Status: Resolved
    Update: The incident has been resolved. The system is fully operational.
  • Time: Oct. 11, 2024, 5:54 p.m.
    Status: Monitoring
    Update: The fix has been deployed and the system is fully operational. We will continue to monitor the situation.
  • Time: Oct. 11, 2024, 5:25 p.m.
    Status: Identified
    Update: We have identified the issue at hand and started deploying the fix.
  • Time: Oct. 11, 2024, 4:17 p.m.
    Status: Investigating
    Update: We are making progress on isolating a root cause. This issue is still under investigation. We will provide a further update as soon as possible.
  • Time: Oct. 11, 2024, 3:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. Another update will be provided as soon as possible.
  • Time: Oct. 11, 2024, 2:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where SIEM search intermittently returns a 502.

Updates:

  • Time: Oct. 10, 2024, 7:18 p.m.
    Status: Resolved
    Update: After monitoring we are confident the issue is resolved and the system is fully operational.
  • Time: Oct. 10, 2024, 6:54 p.m.
    Status: Monitoring
    Update: After investigation it appears the issue has resolved itself. We will continue to monitor.
  • Time: Oct. 10, 2024, 6:41 p.m.
    Status: Investigating
    Update: We are currently investigating an intermittent issue where the loading SIEM search results is delayed.

Updates:

  • Time: Oct. 3, 2024, 7:43 p.m.
    Status: Resolved
    Update: The system has continued to perform well throughout our monitoring period. The issue has been fully addressed, and all services are operating normally.
  • Time: Oct. 3, 2024, 5:37 p.m.
    Status: Monitoring
    Update: We have been monitoring the impact of our solution and the system has returned to normal operation. We will continue to monitor.
  • Time: Oct. 3, 2024, 4:16 p.m.
    Status: Identified
    Update: We have identified the potential cause and are working on a solution to resolve it.
  • Time: Oct. 3, 2024, 3:23 p.m.
    Status: Investigating
    Update: We are currently investigating intermittent loading delays of SIEM data within the management portal. All data is intact, this is impacting visualization only. A further update will be provided as soon as possible.

Updates:

  • Time: Sept. 26, 2024, 7:04 p.m.
    Status: Resolved
    Update: The issue is resolved. The portal is fully operational and there are no ingestion delays.
  • Time: Sept. 26, 2024, 6:20 p.m.
    Status: Monitoring
    Update: The fix has been deployed and validated. The system is fully operational. We will continue to monitor this situation.
  • Time: Sept. 26, 2024, 5:57 p.m.
    Status: Identified
    Update: We have identified the cause and the fix is being deployed. As a result of this users may see ingestion delays for new events from Office365 and Azure over the next few minutes.
  • Time: Sept. 26, 2024, 5:49 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where users may experience a delay in being able to view the updates that were made to portal.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.

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