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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 28 seconds ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: Sept. 18, 2024, 3:23 p.m.
    Status: Resolved
    Update: A fix has been deployed and the issue has been resolved. Logging in to portal with 2FA is back to normal.
  • Time: Sept. 18, 2024, 2:48 p.m.
    Status: Identified
    Update: We have identified the problem and we expect the fix to be applied in the next 30 minutes.
  • Time: Sept. 18, 2024, 2:34 p.m.
    Status: Investigating
    Update: We are currently seeing an issue where there is a longer than normal delay between logging into the portal and being prompted for your 2FA credentials. This only impacts the login.

Updates:

  • Time: Sept. 13, 2024, 10:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 7:47 p.m.
    Status: Monitoring
    Update: The fix has been applied globally, and all agents should see normal performance. We are continuing to monitor this closely. If an agent still experiences delays in connecting to SGN, please reconnect it from the management portal, or the device itself.
  • Time: Sept. 13, 2024, 7:24 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with SGN connectivity. A subset of Agents are taking longer to connect. The problem is understood and a fix is being applied.

Updates:

  • Time: Sept. 12, 2024, 9 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 7:47 p.m.
    Status: Monitoring
    Update: The fix has been applied globally, and all agents should see normal performance. We are continuing to monitor this closely. If an agent still experiences delays in connecting to SGN, please reconnect it from the management portal, or the device itself.
  • Time: Sept. 12, 2024, 6:52 p.m.
    Status: Identified
    Update: We have remediated the issue for the majority of agents. Some agents may still intermittently experience this issue. We are continuing to apply the fix globally.
  • Time: Sept. 12, 2024, 4:53 p.m.
    Status: Identified
    Update: We are seeing connectivity being restored for the subset of Agents - any agents that remain impacted should be reconnected via the Management Portal - https://portal.todyl.com/device/list
  • Time: Sept. 12, 2024, 4:45 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with SGN connectivity. A subset of Agents are taking longer to connect. The problem is understood and a fix is being applied.

Updates:

  • Time: Sept. 10, 2024, 11:22 p.m.
    Status: Resolved
    Update: The issue has been resolved. If any of your devices are still experiencing connectivity issues, please reconnect the agent or reboot the device.
  • Time: Sept. 10, 2024, 10:15 p.m.
    Status: Monitoring
    Update: The fix has been applied to all SGN PoPs.
  • Time: Sept. 10, 2024, 10 p.m.
    Status: Identified
    Update: We are experiencing an issue on 1 of the 3 protocols that is used to connect to SGN. The problem is understood, and a fix is being applied. This will primarily impact agents installed on Linux, Windows Server 2012, Windows 8 and older.

Updates:

  • Time: Aug. 16, 2024, 9:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 16, 2024, 6:53 p.m.
    Status: Identified
    Update: The scope of this incident has been expanded to include SIEM ingestion delays which is leading to delays in some alerting. The team is continuing to work on implementing a fix.
  • Time: Aug. 16, 2024, 6:17 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 16, 2024, 3:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 16, 2024, 3:40 p.m.
    Status: Investigating
    Update: The team is investigating delays in alert triggering. An update will be available in 30 minutes, if not sooner.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.

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