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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 6 minutes ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: July 16, 2024, 6:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 16, 2024, 3:21 p.m.
    Status: Identified
    Update: The team is monitoring power failures impacting availability of the Milan region. The SGN Connect agent will connect to the closest, fastest region. We will provide another update as soon as it become available.

Updates:

  • Time: July 10, 2024, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 10, 2024, 7:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 10, 2024, 7:28 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 10, 2024, 5:27 p.m.
    Status: Investigating
    Update: In the process of implementing a fix, the team has identified other inconsistencies that are under investigation.
  • Time: July 10, 2024, 4:35 p.m.
    Status: Identified
    Update: The team is continuing to work on a fix for this issue.
  • Time: July 10, 2024, 3:56 p.m.
    Status: Identified
    Update: The team has identified an issue that is causing intermittent delays in loading resources from the Todyl management portal and is working on implementing a fix.

Updates:

  • Time: July 9, 2024, 12:22 p.m.
    Status: Resolved
    Update: Connection paths between certain AT&T locations and our Dallas Region appear to have been restored.
  • Time: July 8, 2024, 8:51 p.m.
    Status: Monitoring
    Update: We are continuing to monitor AT&T outages and it is still advised to connect any impacted agents to another region via connection policy in the Todyl management portal.
  • Time: July 8, 2024, 8:20 p.m.
    Status: Investigating
    Update: We are currently monitoring ISP (AT&T) outages in the Dallas area. This has led to a subset of devices experiencing performance and connectivity issues to the Dallas region. At this time, we advise utilizing connection policy to connect impacted agents to another region.

Updates:

  • Time: June 27, 2024, 10:14 p.m.
    Status: Resolved
    Update: This incident is resolved. The title has been updated to reflect that only the Seattle region was impacted.
  • Time: June 27, 2024, 9:58 p.m.
    Status: Monitoring
    Update: Agent connectivity is operating as expected in both regions. We are continuing to monitor stability.
  • Time: June 27, 2024, 9:42 p.m.
    Status: Investigating
    Update: We have identified a temporary network outage that impacted the Seattle region. At this time agent connections to the Seattle region are recovering. Connectivity to Vancouver is still being investigated.
  • Time: June 27, 2024, 9:20 p.m.
    Status: Investigating
    Update: We are investigating agent connectivity degradation that is believed to impact the Seattle and Vancouver regions. As the scope of impact becomes more clear we will provide an additional update.

Updates:

  • Time: June 22, 2024, 7:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 22, 2024, 7:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented with the service provider. The Washington DC region has been placed back in the connection pool and we are monitoring results.
  • Time: June 22, 2024, 7:07 p.m.
    Status: Identified
    Update: We have identified an upstream failure and are working with the appropriate service provider to implement a fix.
  • Time: June 22, 2024, 6:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Another update will be provided as soon as possible.
  • Time: June 22, 2024, 5:36 p.m.
    Status: Investigating
    Update: As the team investigates, DC has been removed from the connection pool. Please reconnect any agents still connected to the Washington DC region to move to the nearest, fastest region that is not impacted.
  • Time: June 22, 2024, 5:30 p.m.
    Status: Investigating
    Update: We are currently investigating DNS resolution failures for the Washington DC region. This impacts agents connected to the region as well as static IP egress from that region.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.

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