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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 7 minutes ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: Aug. 13, 2024, 2:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2024, 1:37 a.m.
    Status: Monitoring
    Update: 85% of the subset (5%) of events have now ingested successfully along with all new events which indicates that our fix is working as intended. We will mark this issue resolved once all events are ingested.
  • Time: Aug. 12, 2024, 11:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 12, 2024, 9:49 p.m.
    Status: Identified
    Update: The issue has been identified and the team is working on a fix. Another update will be provided as soon as it become available.
  • Time: Aug. 12, 2024, 9:38 p.m.
    Status: Investigating
    Update: We are currently investigating a SIEM ingestion delay that is impacting 5% of SIEM data for a subset of agents (less than 30%). Another update will be provided as soon as it becomes available.

Updates:

  • Time: Aug. 7, 2024, 12:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 6, 2024, 6:29 p.m.
    Status: Identified
    Update: The issue with the degraded nodes has been identified and a fix is being implemented. The degraded nodes remain out of the connection pool so they will not accept new agent connections.
  • Time: Aug. 6, 2024, 5:13 p.m.
    Status: Investigating
    Update: An additional degraded node have been identified and removed from the connection pool. Please reconnect any remaining impacted agents in the Atlanta region to establish a connection to a new node. Another update will be provided as soon as possible.
  • Time: Aug. 6, 2024, 4:27 p.m.
    Status: Investigating
    Update: A degraded node has been removed from the connection pool. Please reconnect any impacted agents in the Atlanta region to establish a connection to a new node. Another update will be provided as soon as possible.
  • Time: Aug. 6, 2024, 4:15 p.m.
    Status: Investigating
    Update: We are currently investigating network performance issues impacting the Atlanta region. Another update will be provided as soon as possible.

Updates:

  • Time: Aug. 5, 2024, 11:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2024, 9:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 5, 2024, 8:36 p.m.
    Status: Investigating
    Update: The team is investigating an issue with intermittent errors while loading resources at https://www.todyl.com The management portal is still available at https://portal.todyl.com/session/login An update will be provided as soon as it becomes available.

Updates:

  • Time: July 25, 2024, 1:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2024, 12:48 a.m.
    Status: Monitoring
    Update: A fix has been implemented we are monitoring the results. We expect some data loss between 11:30 p.m. UTC and 12:20 a.m. UTC.
  • Time: July 25, 2024, 12:35 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 25, 2024, 12:23 a.m.
    Status: Investigating
    Update: Cloud to Cloud data is currently failing to be ingested, this will impact detections and the ability to search on these events through the portal.

Updates:

  • Time: July 16, 2024, 5:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 16, 2024, 4:45 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 16, 2024, 4:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results. We advise reconnecting any impacted agents at this time.
  • Time: July 16, 2024, 4:39 p.m.
    Status: Identified
    Update: The issue has been identified and we are implementing a fix.
  • Time: July 16, 2024, 4:09 p.m.
    Status: Investigating
    Update: The team is investigating intermittent degraded performance in the New York and Chicago regions.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.