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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 2 minutes ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: April 26, 2024, 9:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 26, 2024, 8:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: April 26, 2024, 8:32 p.m.
    Status: Identified
    Update: Final review of the fix is underway prior to release. Another update will be provided within the next 30 minutes.
  • Time: April 26, 2024, 7:50 p.m.
    Status: Identified
    Update: Implementation of the fix is still underway. Another update will be provided within the next 30 minutes.
  • Time: April 26, 2024, 7:14 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. Another update will be provided within 30 minutes.
  • Time: April 26, 2024, 6:43 p.m.
    Status: Investigating
    Update: We are currently investigating a subset of SGN Connect mobile agents encountering connection failures. An update will be provided within the next 30 minutes.

Updates:

  • Time: April 25, 2024, 6:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2024, 12:37 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 24, 2024, 5:41 p.m.
    Status: Monitoring
    Update: We have applied a fix to our log ingestion system and are monitoring the results of the change. We expect some delays in log ingestion as the system processes the backlog of messages from both the SIEM and SASE products. We will update as we start to the ingestion volume return to nominal levels and the delays subside.
  • Time: April 24, 2024, 5:08 p.m.
    Status: Investigating
    Update: The SRE Team is continuing to investigate this issue. An update will be posted in 30 minutes if one is not available sooner.
  • Time: April 24, 2024, 4:36 p.m.
    Status: Investigating
    Update: We're investigating increased errors resulting in ingestion delays and the Agent listing page failing to load in the Management Portal. An update will be posted in 30 minutes if one is not available sooner.

Updates:

  • Time: April 17, 2024, 8:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2024, 8:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: April 17, 2024, 7:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. Agents with current connections to the Vancouver region will maintain them while new agent connections will route to the closest available region temporarily.
  • Time: April 17, 2024, 7:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and the Vancouver region has temporarily been removed from the connection pool. Another update will be provided in 30 minutes or less.
  • Time: April 17, 2024, 7 p.m.
    Status: Investigating
    Update: We are currently investigating agent connection failures to the Vancouver region. An update will be provided in 30 minutes or less.

Updates:

  • Time: April 10, 2024, 7:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 6:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: April 10, 2024, 5:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue to isolate a root cause. Another update will be provided within 30 minutes if not sooner.
  • Time: April 10, 2024, 5:06 p.m.
    Status: Investigating
    Update: We are currently investigating a subset of devices with static IP egress from Atlanta that are not able to access websites. An update will be provided within 30 minutes.

Updates:

  • Time: April 3, 2024, 2:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 3, 2024, 2:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 3, 2024, 2:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 3, 2024, 2:04 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 3, 2024, 1:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 3, 2024, 1:40 p.m.
    Status: Investigating
    Update: We are currently investigating login failures to the Todyl management portal. We will provide another update in 30 minutes if one is not available sooner.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.