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Is there an Todyl outage?

Todyl status: Systems Active

Last checked: 4 minutes ago

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Todyl outages and incidents

Outage and incident data over the last 30 days for Todyl.

There have been 5 outages or incidents for Todyl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Todyl

Outlogger tracks the status of these components for Xero:

NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active
Component Status
NGAV/EDR Active
SIEM Dashboard & Portal Active
SIEM Processing & Alerting Active
Todyl.com & Management Portal Active
Active
Amsterdam, NLD Active
Ashburn, VA (Washington DC) USA Active
Atlanta, GA USA Active
Auckland, NZ Active
Bogota, COL Active
Boston, MA Active
Bucharest, RO Active
Chicago, IL USA Active
Dallas, TX USA Active
Denver, CO USA Active
Frankfurt, Germany Active
Hong Kong Active
Houston, TX Active
Istanbul, TR Active
Johannesburg, South Africa Active
London, GBR Active
Los Angeles, CA USA Active
Madrid, ESP Active
Miami, FL USA Active
Milan, ITA Active
Mumbai, IND Active
New York, NY USA Active
Oslo, NO Active
Paris, FRA Active
Piscataway, NJ USA Active
Querétaro, Mexico Active
San Jose, CA USA Active
São Paulo, BRA Active
Seattle, WA USA Active
Secure Global Network Active
SGN Connect Mobile Agent Active
Singapore, SIN Active
Static IPs and Regions Active
Stockholm, Sweden Active
Sydney, AUS Active
Tel Aviv, IL Active
Tokyo, JPN Active
Toronto, ON CAN Active
Vancouver, CAN Active

Latest Todyl outages and incidents.

View the latest incidents for Todyl and check for official updates:

Updates:

  • Time: April 2, 2024, 8:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 2, 2024, 7:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 2, 2024, 7:37 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for the increased errors when attempted to access the Management Portal. An update will be posted in 30 minutes, if one is not available sooner.
  • Time: April 2, 2024, 7:05 p.m.
    Status: Identified
    Update: Todyl's SRE team is investigating issues reaching the Todyl Management Portal. An update will be posted in 30 minutes if one is not available sooner.

Updates:

  • Time: March 19, 2024, 8:30 p.m.
    Status: Resolved
    Update: This incident has been resolved. This issue was caused by an internal routing problem with one of our providers that caused some agents to fail to connect to the Vancouver PoP. The provider has identified and corrected this issue and traffic appears to have normalized.
  • Time: March 19, 2024, 8 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 19, 2024, 5:45 p.m.
    Status: Investigating
    Update: The issue has been identified and we are working on addressing it. We are continuing to route new connections to alternate points of presence. An update will be posted in 1 hour if one is not available sooner.
  • Time: March 19, 2024, 5:07 p.m.
    Status: Investigating
    Update: We are continuing to route new connections to alternative points of presence. An update will be posted in 30 minutes if one is not available sooner.
  • Time: March 19, 2024, 4:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. Existing connections to the Vancouver region will maintain their connection. New connections will be routed to the closest available point of presence (PoP). An update will be posted in 30 minutes if one is not available sooner.
  • Time: March 19, 2024, 3:13 p.m.
    Status: Investigating
    Update: We are currently investigating connection issues for some agents to our Vancouver PoP. If you are impacted, we advise utilizing other PoPs such as Seattle or Toronto while we determine a root cause.

Updates:

  • Time: March 10, 2024, 3:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 10, 2024, 2:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 6, 2024, 5:39 p.m.
    Status: Identified
    Update: The team has identified increased errors to the Fastly CDN out of the Chicago PoP, resulting in increased "secure connection error" pages being presented to users. We are working with Fastly to resolve the issue as quickly as possible and in most cases, refreshing the page allows the page to load. An update will be posted as soon as one is available.

Updates:

  • Time: March 4, 2024, 11:41 p.m.
    Status: Resolved
    Update: Static IP traffic is routing as expected - this incident is resolved.
  • Time: March 4, 2024, 11:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: March 4, 2024, 11:25 p.m.
    Status: Identified
    Update: The team has identified the issue and is working on a fix.
  • Time: March 4, 2024, 11:24 p.m.
    Status: Investigating
    Update: We are investigating a degradation of the static IP node in the Dallas PoP. This can result in static IP traffic egressing Dallas IPs within the 150.252.240.0/24 subnet instead of static IPs.

Updates:

  • Time: Feb. 9, 2024, 5:40 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 9, 2024, 4:31 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 9, 2024, 4:11 a.m.
    Status: Investigating
    Update: The team has addressed some connectivity issues to Todyl.com, and are continuing to look into the issue. We will share an update within the next 30 minutes if one is not available sooner.
  • Time: Feb. 9, 2024, 3:52 a.m.
    Status: Investigating
    Update: Todyl's SRE team is investigating connectivity issues to Todyl.com for certain regions. We will share an update within the next 30 minutes if one is not available sooner.

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Frequently Asked Questions - Todyl

Is there a Todyl outage?
The current status of Todyl is: Systems Active
Where can I find the official status page of Todyl?
The official status page for Todyl is here
How can I get notified if Todyl is down or experiencing an outage?
To get notified of any status changes to Todyl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Todyl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Todyl do?
Todyl offers businesses a single-agent platform with innovative modules that provide comprehensive security in a quick deployment.

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