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Is there an Toolio outage?

Toolio status: Systems Active

Last checked: 4 minutes ago

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Toolio outages and incidents

Outage and incident data over the last 30 days for Toolio.

There have been 0 outages or incidents for Toolio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Toolio

Outlogger tracks the status of these components for Xero:

Allocation Module Active
Assortment Plan Active
Data Import Active
Item Plan Active
Merchandise Plan Active
Toolio Dashboard Active
Component Status
Allocation Module Active
Assortment Plan Active
Data Import Active
Item Plan Active
Merchandise Plan Active
Toolio Dashboard Active

Latest Toolio outages and incidents.

View the latest incidents for Toolio and check for official updates:

Updates:

  • Time: April 29, 2022, 9:44 p.m.
    Status: Resolved
    Update: The issue has stabilized. Please reach out via your Support channel or to [email protected] with any issues.
  • Time: April 29, 2022, 8:50 p.m.
    Status: Identified
    Update: We are continuing to work with Microsoft to investigate the fix and monitor stability.
  • Time: April 29, 2022, 7:30 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 29, 2022, 5:02 p.m.
    Status: Identified
    Update: We are having some performance impacts and brief, intermittent outages due to an issue on our cloud provider, Microsoft Azure. We are working to get everything up and running smoothly, and we will keep you posted when the issue has been resolved. Apologies about the inconvenience on this.

Updates:

  • Time: March 28, 2022, 5:56 p.m.
    Status: Resolved
    Update: This issue has been resolved and any impacted data has been retriggered for import.
  • Time: March 28, 2022, 2:29 p.m.
    Status: Investigating
    Update: Shopify CSV imports have been failing since March 25. The team is working on a fix as soon as possible. Once the fix is in place, we will reimport all failed imports from the trailing 3 days.

Updates:

  • Time: March 28, 2022, 5:56 p.m.
    Status: Resolved
    Update: This issue has been resolved and any impacted data has been retriggered for import.
  • Time: March 28, 2022, 2:29 p.m.
    Status: Investigating
    Update: Shopify CSV imports have been failing since March 25. The team is working on a fix as soon as possible. Once the fix is in place, we will reimport all failed imports from the trailing 3 days.

Updates:

  • Time: March 21, 2022, 6:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 21, 2022, 6:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 21, 2022, 4:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 21, 2022, 4:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 21, 2022, 4:53 p.m.
    Status: Investigating
    Update: Shopify CSV imports have been failing due to an Invalid CSV errors for the past 3 days. This only impacts customers with"quotes" in their product names. The team is working on a fix, which should be available in the next hour or two. Once the fix is in place, we will reimport all failed imports from the trailing 3 days.
  • Time: March 21, 2022, 4:53 p.m.
    Status: Investigating
    Update: Shopify CSV imports have been failing due to an Invalid CSV errors for the past 3 days. This only impacts customers with"quotes" in their product names. The team is working on a fix, which should be available in the next hour or two. Once the fix is in place, we will reimport all failed imports from the trailing 3 days.

Updates:

  • Time: March 14, 2022, 7:10 p.m.
    Status: Resolved
    Update: This incident has been resolved. Thanks for your patience!
  • Time: March 14, 2022, 3:26 p.m.
    Status: Identified
    Update: We identified an issue with saving manual edits in Item Plan. Functions like Forecasting and Receipt Generation are not impacted. We are working on a fix and apologize for the inconvenience!

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Frequently Asked Questions - Toolio

Is there a Toolio outage?
The current status of Toolio is: Systems Active
Where can I find the official status page of Toolio?
The official status page for Toolio is here
How can I get notified if Toolio is down or experiencing an outage?
To get notified of any status changes to Toolio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Toolio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Toolio do?
Toolio's Merchandising Platform simplifies retailing by providing data-driven insights for inventory management.