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Is there an Toolio outage?

Toolio status: Systems Active

Last checked: 5 minutes ago

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Toolio outages and incidents

Outage and incident data over the last 30 days for Toolio.

There have been 0 outages or incidents for Toolio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Toolio

Outlogger tracks the status of these components for Xero:

Allocation Module Active
Assortment Plan Active
Data Import Active
Item Plan Active
Merchandise Plan Active
Toolio Dashboard Active
Component Status
Allocation Module Active
Assortment Plan Active
Data Import Active
Item Plan Active
Merchandise Plan Active
Toolio Dashboard Active

Latest Toolio outages and incidents.

View the latest incidents for Toolio and check for official updates:

Updates:

  • Time: March 14, 2022, 7:10 p.m.
    Status: Resolved
    Update: This incident has been resolved. Thanks for your patience!
  • Time: March 14, 2022, 3:26 p.m.
    Status: Identified
    Update: We identified an issue with saving manual edits in Item Plan. Functions like Forecasting and Receipt Generation are not impacted. We are working on a fix and apologize for the inconvenience!

Updates:

  • Time: Nov. 26, 2021, 7:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 26, 2021, 7:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 26, 2021, 7:30 p.m.
    Status: Investigating
    Update: This issue has been resolved. All shopify sales should show up on your account in the next 30-60 mins.
  • Time: Nov. 26, 2021, 7:30 p.m.
    Status: Investigating
    Update: This issue has been resolved. All shopify sales should show up on your account in the next 30-60 mins.
  • Time: Nov. 26, 2021, 1:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 26, 2021, 1:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 26, 2021, 1:36 p.m.
    Status: Investigating
    Update: We are experiencing errors while processing Shopify API imports. This is due to 401 errors our Shopify app is receiving from Shopify. We will add additional information as soon as we identify the root cause. This is NOT impacting overall functionality.
  • Time: Nov. 26, 2021, 1:36 p.m.
    Status: Investigating
    Update: We are experiencing errors while processing Shopify API imports. This is due to 401 errors our Shopify app is receiving from Shopify. We will add additional information as soon as we identify the root cause. This is NOT impacting overall functionality.

Updates:

  • Time: Oct. 21, 2021, 1:29 p.m.
    Status: Resolved
    Update: This incident has been resolved and Toolio is back online.
  • Time: Oct. 21, 2021, 1:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 21, 2021, 1:17 p.m.
    Status: Investigating
    Update: We're currently experiencing some difficulties; as a result, many users are unable to access Toolio. Our Development Team is currently working to resolve this issue as soon as possible. Sincere apologies for the inconvenience caused, please keep an eye on this page for the latest updates.

Updates:

  • Time: Oct. 21, 2021, 1:29 p.m.
    Status: Resolved
    Update: This incident has been resolved and Toolio is back online.
  • Time: Oct. 21, 2021, 1:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 21, 2021, 1:17 p.m.
    Status: Investigating
    Update: We're currently experiencing some difficulties; as a result, many users are unable to access Toolio. Our Development Team is currently working to resolve this issue as soon as possible. Sincere apologies for the inconvenience caused, please keep an eye on this page for the latest updates.

Updates:

  • Time: July 12, 2021, 7:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2021, 7:29 p.m.
    Status: Investigating
    Update: The issue is resolved now - but we are continuing to see instability on Microsoft Azure. We will continue to monitor this and update the incident as we uncover more.
  • Time: July 12, 2021, 7:28 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 12, 2021, 7:25 p.m.
    Status: Investigating
    Update: It appears like we are having intermittent issues with our cloud service provider. We're working on a fix and will keep you updated as soon as possible. If you're able, we recommend holding off on making updates until we share an update to avoid losing any work. We will be sure to update you every 60 minutes so you are up to speed. Thank you for your patience! Please see the root cause on Microsoft Azure - https://status.azure.com/en-us/status - for more details

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Frequently Asked Questions - Toolio

Is there a Toolio outage?
The current status of Toolio is: Systems Active
Where can I find the official status page of Toolio?
The official status page for Toolio is here
How can I get notified if Toolio is down or experiencing an outage?
To get notified of any status changes to Toolio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Toolio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Toolio do?
Toolio's Merchandising Platform simplifies retailing by providing data-driven insights for inventory management.

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