Is there an Trackunit outage?

Trackunit status: Systems Active

Last checked: 36 seconds ago

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Trackunit outages and incidents

Outage and incident data over the last 30 days for Trackunit.

There have been 8 outages or incidents for Trackunit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trackunit

Outlogger tracks the status of these components for Xero:

GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Trackunit Security Advisories Active
Component Status
GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Active
Trackunit Security Advisories Active

Latest Trackunit outages and incidents.

View the latest incidents for Trackunit and check for official updates:

Updates:

  • Time: Nov. 21, 2024, 5:39 a.m.
    Status: Resolved
    Update: All systems are now caught up.
  • Time: Nov. 21, 2024, 5:15 a.m.
    Status: Monitoring
    Update: All services have caught back up with the exception Classic. We will update again once we see the complete catchup.
  • Time: Nov. 21, 2024, 4:50 a.m.
    Status: Monitoring
    Update: A fix has been applied and we are observing the system catching up. A follow up will come once there.
  • Time: Nov. 21, 2024, 4:07 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 21, 2024, 3:55 a.m.
    Status: Investigating
    Update: Due to an Trackunit infrastructure issue, some customers can experience data delays in Trackunit Manager, APIs, Go, and On.

Updates:

  • Time: Nov. 20, 2024, 8:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2024, 8:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 20, 2024, 7:51 a.m.
    Status: Investigating
    Update: We are currently investigating an issue related to Manager and Verify being unstable and occasionally unaccessible

Updates:

  • Time: Nov. 18, 2024, 8:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 8:08 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with the login to trackunit classic. This is only affecting a some customers.

Updates:

  • Time: Nov. 9, 2024, 1:23 a.m.
    Status: Resolved
    Update: All messages have been processed and the gateway is operating normally again.
  • Time: Nov. 9, 2024, 12:25 a.m.
    Status: Monitoring
    Update: The gateway is catching up as caches are rebuilt.
  • Time: Nov. 9, 2024, 12:11 a.m.
    Status: Identified
    Update: Routine maintenance has caused the gateway to request "resends" from some units, causing an increase load of older messages.
  • Time: Nov. 8, 2024, 11:51 p.m.
    Status: Investigating
    Update: We are investigating a backlog of messages in classic gateway, data is delayed.

Updates:

  • Time: Nov. 4, 2024, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2024, 1:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 4, 2024, 1:40 p.m.
    Status: Monitoring
    Update: We have identified the issue and created a fix. We are still monitoring the situation to ensure the issue is fully fixed.
  • Time: Nov. 4, 2024, 1:23 p.m.
    Status: Identified
    Update: Customers are experiencing issues with logging in to trackunit manager, and browsing around in the application. We have identified an issue and are working on a fix.

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Frequently Asked Questions - Trackunit

Is there a Trackunit outage?
The current status of Trackunit is: Systems Active
Where can I find the official status page of Trackunit?
The official status page for Trackunit is here
How can I get notified if Trackunit is down or experiencing an outage?
To get notified of any status changes to Trackunit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trackunit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here