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Is there an Tray.ai outage?

Tray.ai status: Systems Active

Last checked: 3 minutes ago

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Tray.ai outages and incidents

Outage and incident data over the last 30 days for Tray.ai.

There have been 2 outages or incidents for Tray.ai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tray.ai

Outlogger tracks the status of these components for Xero:

Documentation Active
Workflow Execution Active
Connectors API Active
Triggers API Active
CSV Editor Active
Other Active
Embedded API Active
Embedded App Active
Contentful Assets CDN Active
Intercom Message Delivery Active
Intercom Web Messenger Active
Single Sign-On Active
Stripe JS Active
Workflow Builder API Active
Workflow Builder App Active
Workflow Builder Logs Active
Component Status
Documentation Active
Workflow Execution Active
Active
Connectors API Active
Triggers API Active
Active
CSV Editor Active
Other Active
Active
Embedded API Active
Embedded App Active
Active
Contentful Assets CDN Active
Intercom Message Delivery Active
Intercom Web Messenger Active
Single Sign-On Active
Stripe JS Active
Active
Workflow Builder API Active
Workflow Builder App Active
Workflow Builder Logs Active

Latest Tray.ai outages and incidents.

View the latest incidents for Tray.ai and check for official updates:

Updates:

  • Time: Nov. 11, 2024, 9:29 a.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Nov. 11, 2024, 9:14 a.m.
    Status: Monitoring
    Update: Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Nov. 11, 2024, 8:58 a.m.
    Status: Investigating
    Update: We are currently investigating an issue when enabling a new workflow or changing the trigger of an existing workflow for US instances. Workflows should eventually enable or reflect changes after a delay. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at [email protected]

Updates:

  • Time: Nov. 8, 2024, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are operational. US Customers may have experienced delays when enabling a new workflow or changing the trigger of an existing workflow for US instances between 18:00 and 21:16 GMT. Workflows should eventually enable or reflect changes after the delay. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Nov. 8, 2024, 8:37 p.m.
    Status: Investigating
    Update: Customers may experience delays when enabling a new workflow or changing the trigger of an existing workflow for US instances starting at 18:00 GMT. Workflows should eventually enable or reflect changes after a delay. We are currently investigating an issue that is causing unexpected behaviours within the Tray application. If you have any questions or concerns, please feel free to reach out to [email protected].

Updates:

  • Time: Oct. 14, 2024, 11:53 a.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Oct. 11, 2024, 10:15 p.m.
    Status: Monitoring
    Update: Our engineering teams have applied a fix and are currently monitoring the results. During this incident, datatable connectors encountered 503 errors from 7:45 PM (BST) to 10:45 PM. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Oct. 11, 2024, 9:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting data tables. We apologize for any inconvenience this incident may have caused. Thank you for your understanding.

Updates:

  • Time: Sept. 20, 2024, 11:32 a.m.
    Status: Resolved
    Update: We experienced elevated latency affecting the acceptance of all triggers into Tray between 10:37 AM (BST) and 11:02 AM. The issue was swiftly identified and resolved, and normal service resumed. We apologize for any inconvenience this incident may have caused. Thank you for your understanding.

Updates:

  • Time: Sept. 10, 2024, 1:09 p.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Sept. 10, 2024, 1:04 p.m.
    Status: Monitoring
    Update: Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
  • Time: Sept. 10, 2024, 11:48 a.m.
    Status: Investigating
    Update: Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
  • Time: Sept. 10, 2024, 11:28 a.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in new workflow trigger executions. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at [email protected]

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Frequently Asked Questions - Tray.ai

Is there a Tray.ai outage?
The current status of Tray.ai is: Systems Active
Where can I find the official status page of Tray.ai?
The official status page for Tray.ai is here
How can I get notified if Tray.ai is down or experiencing an outage?
To get notified of any status changes to Tray.ai, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tray.ai every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tray.ai do?
Tray.io offers simplified API integrations through Connector Builder, Authentication, and Projects features. Learn more at Tray.io.

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