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Is there an TrueLearn outage?

TrueLearn status: Systems Active

Last checked: 6 minutes ago

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TrueLearn outages and incidents

Outage and incident data over the last 30 days for TrueLearn.

There have been 2 outages or incidents for TrueLearn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for TrueLearn

Outlogger tracks the status of these components for Xero:

Faculty/Admin Portal Active
Member/Learner Portal Active
Mobile App Active
Website and Store Active
Component Status
Faculty/Admin Portal Active
Member/Learner Portal Active
Mobile App Active
Website and Store Active

Latest TrueLearn outages and incidents.

View the latest incidents for TrueLearn and check for official updates:

Updates:

  • Time: May 30, 2019, 12:46 p.m.
    Status: Resolved
    Update: The TrueLearn App is now available in the Google Play Store. Thank you for your patience while we worked on resolving the issue. If you have any questions or concerns, please feel free to contact TrueLearn Support ([email protected]).
  • Time: April 24, 2019, 7:41 p.m.
    Status: Investigating
    Update: Our Android app is no longer available through Google Play. We are currently working closely with Google Support to restore the app. Please be aware that you can access the interface through your device's mobile browser. We apologize for the inconvenience.

Updates:

  • Time: Feb. 22, 2019, 1:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2019, 1:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 22, 2019, 1:43 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 22, 2019, 1:43 a.m.
    Status: Investigating
    Update: We are experiencing an extremely high volume of usage that may impact some of our customers. We sincerely apologize for the inconvenience. If you have questions or concerns, please contact TrueLearn Support ([email protected]).

Updates:

  • Time: Oct. 17, 2018, 2:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2018, 1:42 p.m.
    Status: Investigating
    Update: We are currently investigating reports of display issues affecting our testing interface. We apologize for any inconveniences you may be experiencing at present. Our team is diligently working to correct the issues that have been reported.

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Frequently Asked Questions - TrueLearn

Is there a TrueLearn outage?
The current status of TrueLearn is: Systems Active
Where can I find the official status page of TrueLearn?
The official status page for TrueLearn is here
How can I get notified if TrueLearn is down or experiencing an outage?
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