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Is there an Finch outage?

Finch status: Minor Outage

Last checked: 7 minutes ago

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Finch outages and incidents

Outage and incident data over the last 30 days for Finch.

There have been 8 outages or incidents for Finch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Finch

Outlogger tracks the status of these components for Xero:

API (api.tryfinch.com) Active
Connect Active
Dashboard (dashboard.tryfinch.com) Active
ADP WorkforceNow Active
BambooHR Active
bob (HiBob) Active
Deel Performance Issues
Gusto Active
Humaans Active
Insperity Active
Justworks Active
Namely Active
Paychex Flex Active
Paycom Active
Paylocity Active
Personio Active
QuickBooks Payroll Active
Rippling Active
Run Powered by ADP Active
Sage HR Active
Sapling Active
Sequoia One Active
Square Payroll Active
TriNet Active
UltiPro (UKG Pro) Active
Wave Active
Workday Active
Zenefits Active
Component Status
API (api.tryfinch.com) Active
Connect Active
Dashboard (dashboard.tryfinch.com) Active
Performance Issues
ADP WorkforceNow Active
BambooHR Active
bob (HiBob) Active
Deel Performance Issues
Gusto Active
Humaans Active
Insperity Active
Justworks Active
Namely Active
Paychex Flex Active
Paycom Active
Paylocity Active
Personio Active
QuickBooks Payroll Active
Rippling Active
Run Powered by ADP Active
Sage HR Active
Sapling Active
Sequoia One Active
Square Payroll Active
TriNet Active
UltiPro (UKG Pro) Active
Wave Active
Workday Active
Zenefits Active

Latest Finch outages and incidents.

View the latest incidents for Finch and check for official updates:

Updates:

  • Time: July 11, 2023, 12:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 10, 2023, 11:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 10, 2023, 9:37 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 10, 2023, 9:11 p.m.
    Status: Investigating
    Update: We're currently experiencing high failure rates in our data syncs across non-API token based TriNet connections. If you are using Finch's API token based connections, this issue will not impact you.

Updates:

  • Time: July 1, 2023, 1:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 30, 2023, 10:35 p.m.
    Status: Monitoring
    Update: Results from the fix implemented by Justworks are positive. Performance of data refreshes should now be back to normal. We are still monitoring the results in case of any long-running impact.
  • Time: June 30, 2023, 12:15 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being put in place by Justworks.
  • Time: June 29, 2023, 9:11 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with data syncs experiencing high error rates for Justworks. Previously cached data will continue to be served from the Finch API, but data refreshes may be delayed.

Updates:

  • Time: June 23, 2023, 6:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 23, 2023, 4:24 p.m.
    Status: Monitoring
    Update: We have been notified of a fix and are monitoring the results. Initial test results are positive.
  • Time: June 23, 2023, 3 p.m.
    Status: Identified
    Update: We are currently experiencing high error rates from Justworks affecting both API requests for data as well as Connect auth. During this time, previously cached data is still available and will continue to be served from our API.

Updates:

  • Time: June 15, 2023, 4:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2023, 4:25 p.m.
    Status: Monitoring
    Update: The issues has been resolved, we're actively monitoring to make sure all systems are operational again.
  • Time: June 15, 2023, 4:03 p.m.
    Status: Identified
    Update: The team has identified the issue and is working to deploy a fix.
  • Time: June 15, 2023, 4:02 p.m.
    Status: Investigating
    Update: Some endpoints are returning errors due to a database issue.

Updates:

  • Time: May 12, 2023, 8:42 p.m.
    Status: Resolved
    Update: The issue has been resolved, the API is now back to normal.
  • Time: May 12, 2023, 8:39 p.m.
    Status: Identified
    Update: We have addressed the issue and are in recovery mode.
  • Time: May 12, 2023, 8:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 12, 2023, 8:14 p.m.
    Status: Investigating
    Update: We're currently investigating an outage with Finch API returning 502 Bad Gateway.

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Frequently Asked Questions - Finch

Is there a Finch outage?
The current status of Finch is: Minor Outage
Where can I find the official status page of Finch?
The official status page for Finch is here
How can I get notified if Finch is down or experiencing an outage?
To get notified of any status changes to Finch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Finch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Finch do?
Finch is a Unified API that integrates with over 200 payroll and HRIS systems, allowing access to organization, pay, and benefits data.

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